The staff and the courtyard were really exceptional

We had such a unique room and we loved it. The staff were super friendly and the location was fantastic as there was a pizza place with gluten free options right around the corner. We would definitely stay here again.

Great hotel with excellent service. The neighborhood was quiet, yet walkable to everything. We really enjoyed the breakfast. Would definitely stay here again!

Wonderful quiet hotel. Anna at the breakfast was amazing. Everyone was nice and helpful.

Great breakfast, friendly staff

Staff were amazing and breakfast had a lovely vegetarian selection. Location was good too.

Everything was fantastic! The staff was exceptional. The hotel itself beautiful. Our room was one of the prettiest we’ve ever stayed in. The breakfast also wonderful. Our visit here gets five stars.

The service was excellent and the bed was comfortable.

Room was delightful Staff were exceptional brekky superb!! Couldn't ask for for more e

Gorgeous boutique hotel, absolutely spotless, decor is upscale and beautiful. Staff is amazing from reception to breakfast room, Matteo and Marta so welcoming and helpful, highly recommend a stay here! Take the vaporetto or ferry from airport to san biasio then a short walk is best way to get here.

This is an excellent boutique hotel. The staff provided an amazing service, they went above and beyond to fulfill our needs. The breakfast was delicious and the room was so beautiful that you want to stay in. The location was walkable and a nice quiet area.

We loved the location

We especially like the customer service of the front desk, Marta. They offered us coffee and tea when we arrived as we waited for our rooms to be ready and they checked us in as soon as the rooms were ready. This was appreciated as we were exhausted after our long journey to get there. We loved the quietness the property provided and the lovely courtyard. We were disappointed that the bar was closed but sat just outside the hotel at the restaurant for a glass of wine.

The staff at Santa Croce are exceptional. They are eager to help and are very knowledgeable of the city. The location is easily accessible from the train station but still quiet and peaceful. Easy walking access to all the major sights makes this a great location for a stay in Venice.

Everything and everyone were very good.

Fantastic stay

Great hotel, but room was very small. No stopper for the bathroom sink, so we were unable to wash out any clothes. Great, quiet, off the beaten path neighborhood. We loved going to the square in the evenings where all the locals gather & the children play. Lots of good restaurants within walking distance. Service in the hotel was excellent.

Hidden gem with great access to the train station. The staff, especially Martina, were extremely accommodating with all of our names.

The hotel is beautiful and the staff are very helpful. The staff really worked hard to ensure guests were happy. Great location in a quieter area out of the hustle and bustle. Definitely a great boutique hotel when you want to be able to escape the nosy touristy spots.

Beautiful hotel. Conveniently located. Excellent staff.