Ivi Mare markets itself as a luxury resort, but the reality falls well short of that promise. Check-in was slow and poorly managed. After completing forms with our personal details, we were left waiting with little communication before finally being shown to our room. The room itself felt small and standard rather than five-star. The toilet seat was badly stained and smelled unpleasant, creating an odour in the room. Housekeeping replaced it promptly when notified, but it should never have reached that stage. Other maintenance issues included a poorly flushing toilet and a worn safe keypad. The beach is also misleadingly described. It is essentially a rocky area covered with sand, with difficult access to the sea. Guests wanting a proper beach experience need to use the neighbouring hotel's shoreline. Food quality was inconsistent. Salads and the Japanese and Greek restaurants were very good, but some buffet dishes were poor. On Italian night, stale breadsticks, bland pasta and an inedible undercooked dish were particularly disappointing. Guest relations also fell short. We never received Expedia VIP benefits, despite being eligible, and repeated incorrect assumptions were made about our gender and relationship, leaving us feeling unwelcome. The location is another drawback. Paphos is around an hour's walk away, limiting options for guests without a car. The saving grace was the staff. Kelly, Habib, Mohammed, Sofia, Elana, Pambos, Sanju, Diana, Youseff and Sweta were great

Great staff. Breakfast spread is next level. Sushi has a LOT to be desired... Unless you like exclusively tuna and salmon. No kids about, so quiet. However not many trees on the property, pool area feels sterile. Life music played too loyalty to enjoy it.

Clean room, lovely staff, good breakfast

Perfect hotel Many thanks for having us

It’s very substandard for a 5-star hotel and certainly not what I expected for £250 per night. The plastic flowers at reception were probably the first clue. I’ve stayed in 5-star hotels in Greece before and genuinely loved the experience, so I do have a good comparison. Unfortunately, the breakfast here was very mediocre, and overall the hotel feels more like a cheap package holiday resort rather than a true luxury hotel. I also had two spa treatments which were a complete waste of both my time and money. I chose not to complain directly at the time because I did not want the staff member to risk losing her job, as proper training and standards are ultimately the responsibility of management. Overall, the hotel did not deliver the quality, atmosphere, or service I was expecting or paying for.

The Price is to high for this Hotel

We had a lovely stay at this hotel. Staff were extremely welcoming, helpful and friendly. Nothing was too much trouble for them and they met every request with professionalism and a smile. Definitely 5 star service and facilities. Would highly recommend. A special mention to the ladies at reception and Tanos in the restaurant. My husband had mentioned that we were travelling for my birthday and we had a lovely note, sparkling wine and cake in the room to welcome us, which was a lovely touch. Thank you!

Extensive breakfast selection. Well maintained property with extremely professional service and friendly staff

Beautiful, spotlessly clean hotel with fabulous staff and the best sun loungers EVER!

Beautiful hotel, amazing staff. We felt well and truly looked after.

Everything stood out, the hotel was clean fresh, friendly. The staff were always available and visible. They helped with any requests from booking cabs, to recommending places to visits and salons. I needed a hairdresser and they got one to come to the hotel. The amenities were really good, spa, indoor pool, outside pool, beach, restaurant. I had a hot tub I. My room which was maintained everyday. Cannot fault the stay at all.

Lovely hotel and room. Polite staff. Bit chilly and raining so didn’t get into the pool

Nice room. Staff were very friendly and respectful. The bar staff were very generous. Pool is great

We were upgraded to a room with a sea view, which was beautiful. The service was excellent, and the amenities and spa were great. The breakfast was delicious. I highly recommend it!

It is a beautiful hotel. The staff were wonderful and very attentive. The food and service at the three onsite restaurants was excellent. I would definitely stay here again.

Brilliant staff especially Anna and housekeeping. Very generous free wine and treats. We were thrilled.Enjoyed having music in the evening and the Japanese restaurant was great. A beautiful pool outside and the indoor pool was warm and fantastic. Luxurious sunbeds. We loved it. xx

👍

Just fabulous, from the staff, sun loungers, quality of food and drink to the rooms.

Avoid if solo traveller - largely ignored and treated with disdain. Spa ‘offer’ is a con as it is cheaper to book it online. Noisy hotels nearby, and music from bar until at least 11pm. Definitely not relaxing and not 5 star.

Great Staff, Especially Yusuf and Mohammed. Really great service, amenities are incredible - staff can't do enough. We had a brilliant stay and would recommend the Ivi Mare to anyone.