8.2
Very Good
From 152 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.2

Meal

7.9

Location

8.5

Service and Facilites

8.0

People often mention about Adena Beach Resort
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Distance to City Center (6)
Surroundings (6)
Accessibility (5)
Room Space (4)
Taste (4)
Family Friendly (3)
Staff Friendliness (3)
Activity Option (3)
Ambiance (3)
Bedroom (3)
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Traveler Reviews Adena Beach Resort

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40
Customer reviews
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 day(s) ago
Best. Room in front of the pool close to the beach. Happy for children to play in the pool
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S***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice view and place to stay with family
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NORHAMERA A. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
This is my third time on vacation here, highly recommended for a family vacation.
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A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 20 week(s) ago
My recent stay at the Adena Beach Resort was disappointing, failing to meet expectations in several key areas. While a couple of positives existed, they were overshadowed by significant drawbacks, with one notable exception. Positives: * Location: ⭐⭐⭐⭐ - The hotel's location seems to be a strong point. Proximity to the City Center and accessibility are highlighted as positives. * Cleanliness: ⭐⭐⭐⭐ - The room, bathroom, and hotel areas are reported to have met satisfactory cleanliness standards. * Exceptional Staff Member: A Malay elder security guard provided outstanding service, deserving of special recognition and reward from the hotel. Their dedication and positive attitude were a highlight of an otherwise lackluster stay. Negatives: * Room Comfort: ⭐⭐ - This is a major issue. The room was not spacious as desired, impacting the overall comfort. Combined with concerns about ambiance and soundproofing, the room fell short of expectations. * Service & Facilities (General): ⭐⭐ - While family-friendliness and Wi-Fi are mentioned as positives, the staff's demeanor (excluding the security guard) significantly detracted from the experience. The staff generally attended to guests without smiles, creating a less than welcoming atmosphere. * Dining: ⭐⭐⭐ - The hotel food was decent in terms of taste and price, but the variety seemed to be lacking. Specific Highlights & Issues: * Issue: The lack of spaciousness in the room, coupled with the generally unsmiling staff (excluding the security guard), significantly impacted the overall experience. Further issues with ambiance and soundproofing are suggested. * Issue: While the price was deemed "ok," it doesn't seem to have compensated for the other shortcomings. * Highlight: The exceptional service provided by the Malay elder security guard deserves special mention. Their positive attitude and dedication stood out. Additional Notes: * The provided information doesn't offer a complete picture of the resort's facil
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A***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 20 week(s) ago
My recent stay at the Adena Beach Resort was disappointing, failing to meet expectations in several key areas. While a couple of positives existed, they were overshadowed by significant drawbacks. Positives: * Location: ⭐⭐⭐⭐ - The hotel's location seems to be a strong point. Proximity to the City Center and accessibility are highlighted as positives. * Cleanliness: ⭐⭐⭐⭐ - The room, bathroom, and hotel areas are reported to have met satisfactory cleanliness standards. Negatives: * Room Comfort: ⭐⭐ - This is a major issue. The room was not spacious as desired, impacting the overall comfort. Combined with concerns about ambiance and soundproofing, the room fell short of expectations. * Service & Facilities: ⭐⭐ - While family-friendliness and Wi-Fi are mentioned as positives, the staff's demeanor significantly detracted from the experience. The staff attended to guests without smiles, creating a less than welcoming atmosphere. * Dining: ⭐⭐⭐ - The hotel food was decent in terms of taste and price, but the variety seemed to be lacking. Specific Highlights & Issues: * Issue: The lack of spaciousness in the room, coupled with the staff's unsmiling service, significantly impacted the overall experience. Further issues with ambiance and soundproofing are suggested. * Issue: While the price was deemed "ok," it doesn't seem to have compensated for the other shortcomings. Additional Notes: * The provided information doesn't offer a complete picture of the resort's facilities or surrounding areas. * Information about breakfast, pool or beach access, and other amenities is missing. * The review is based solely on the information provided. Recommendation: Based on my experience, I would not recommend the Adena Beach Resort. The combination of a not-so-spacious room, unsmiling staff, and only decent food makes it an unappealing option, even considering the convenient location and cleanliness. The overall experience did not justify the price. I would strongly advise e
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S***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 36 week(s) ago
aircond is not cold. the heater does not work.
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Fadza E.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 58 week(s) ago
Alhamdulillah satisfied. Wake up in the morning to see the sunrise
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MrAyin
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 60 week(s) ago
Location of the hotel is great. Short distance from city center. We love the beach and swimming pool. Our kids really had a great time. We also requested for a late check out at 1pm and they gladly allow it. Overall we had a great stay.
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Rosidah R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 63 week(s) ago
Bed, location, restaurant and beach are so good, will repeat again
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fariduddin b. i. h.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 73 week(s) ago
Nice place to stay for family. Near to beach. Nice breakfast. However, parking is limited.
2 people find it helpful
Mohd H. B. S.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 91 week(s) ago
The facilities provided are not ok. Bathroom, stagnant after shower. Towels are not provided. Need to request. Need to prepare a place to hang clothes outside to make cust easier. Old request to get strika. Not recommended.
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Muhammad Aliff
icon-origin-TRAVELOKA
6.0
/10
Reviewed 111 week(s) ago
Water in the bathroom is clogged. Very uncomfortable and in food when breakfast have hair. Pool also dirty.
1 people find it helpful
Hafizan
icon-origin-TRAVELOKA
8.5
/10
Reviewed 111 week(s) ago
Bilik ok kolam ok
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MOHD K. A. B. A. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 137 week(s) ago
The place is really nice....the best facility....the best pool because there are many types....only the breakfast is a bit disappointing....the menu is a la kadar....overall ok laaaa....
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1 people find it helpful
Accommodation's Reply
02 Dec 2022
Greetings from Adena Beach Resort Thank you for choosing us as your holiday destination and for giving us your views and comments that allow us to move forward. We always ensure that our facilities meet the tastes of our customers. We will improve any deficiencies from time to time. Thank you
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Nur A. b. M. I.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 148 week(s) ago
Book a baby cot earlier even before we arrive at the hotel and extra mattress but didn't receive it the reason was housekeeping holding the key and they already went back at 10pm. Request for iron and iron board call reception x4 still didn't received it. No variety of food spread and staff is not friendly. Fridge in my room is not functioning. Environment serene near to the beach, pool is kids friendly. Overall I won't come again to this resort.
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mohamad a.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 156 week(s) ago
Hotel good. But service staff was not good at all.
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ac lai
icon-origin-TRAVELOKA
6.2
/10
Reviewed 163 week(s) ago
Still having poor counter services as few guest been complaints before. Arrived earlier 14:15, after check in told to collect room key at 15:00. At 15:00, time wasted because have to que again together with those new guests and those just arrived for check in. They have two lane, one should give priority to those just collecting keys. Booked a Beach Villa Premium and requested earlier to have decent location. But given a room opposite pool and main walkway. Noises were disturbing privacy when you are in room.
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kamsiah
icon-origin-TRAVELOKA
8.5
/10
Reviewed 166 week(s) ago
This hotel good for everyone, food, service and nice place. I will come again.
1 people find it helpful
RABIATUL A. B. A. R.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 168 week(s) ago
Came down for a relaxing 2 nights stay. 1st night was horrible but the 2nd was in peace since our next room neighbour changed. Thank GOD! Couldn't be able to sleep until 3 am since they were getting drunk and talking loudly until 1.54 am. which is disrespectful to others who are staying there as well (we all pay OK so be considerate if not book a bungalow and make noise as much as you want). I had a talk with the front desk the next day and told her about it, she had apologised and things were OK the next night. Grateful. Booked the Beach Villa which is a bit behind the Premium ones. But the distance from the beach was the same thus no biggie. Just be cautious and ask for a better neighbour if planning your stay here. Clean long nice walk beach, food for sahur was limited. No complaints tho. The room was chalet but modern not like rundown cheap ones. Love my stay just hate when it's too crowded with people. Best to come when not peak season 😬
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kirah k.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 173 week(s) ago
The place is so nice. Would come again since the location is perfect. Got private beach. Everything is very clean and comfortable.
3 people find it helpful
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