Urban deca graceysplace

Explore Urban deca graceysplace
7.1
Pleasant
From 17 reviews
Provided by travelers on
Cleanliness

6.8

Room Comfort

6.8

Meal

6.6

Location

7.7

Service and Facilites

6.9

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Traveler Reviews Urban deca graceysplace

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Customer reviews
Hersie Manuel
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 323 week(s) ago
The bed is not that good. It like the springs of the bed is pushing our back. I just cause us body pain.
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Wilvy
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 341 week(s) ago
I did not sleep for the whole night. Insects was biting me till dawn bedsheets is not being changed
1 people find it helpful
Shirley D.
icon-Business
Business
icon-origin-TRAVELOKA
5.1
/10
Reviewed 341 week(s) ago
were not satisfied because the room is too small, even with the blanket they provide very thin cannot comfort us when it's too cold they only have 2 pillows and was also thin..i did not sleep well during our stay...they don't have tissue paper also..so sad..
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Noveltie
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
4.8
/10
Reviewed 346 week(s) ago
Check in: I booked the night and I texted the owner if the check in process and his unit number. The only reaction is "copy po". That morning, I was still texting him and asking if the key was in the lobby, his reply was just "copy po". Then he says that I only text him when he is in urban deca. I checked in late, and when I texted him in my lobby, he didn't respond. 30mins ago the guards in the urban deca didn't even know what unit I had bought. I wrote a tinext but he didn't respond. Until a unit caretaker arrives. He asked me for 500 for the key deposit to be refundable. Unit: the unit is okay, there is wifi, a heater in the cr, and a shower. I didn't even know there were flies inside. Unable to enter the wifi password unit, I even texted the owner to ask if he had any wifi and his reply was just "there". If I hadn't asked for the password, he wouldn't have given it. Check out: caretaker says, I'll just tell him when he checks out. I texted him for almost 30min, he still didn't respond, it was like the owner. I went to the lobby to ask if they could call the unit caretaker. Case is not possible. So I sent him a tinext, and it was a long time before he went to the lobby. She took the key for her to check on him first. He asked me if I had a bank account because I had just deposited 500 for the key deposit, because it was early and no cash. I asked if I had given up, he said he had nothing. 30mins later and I was waiting for my 500 deposit but still nothing. He left and left me in the unit. I texted her because she was waiting for me. When he returned he told me that he could not deposit my account so he just gave me 500 cash. When I got out of the urban deca, the caretaker suddenly texted me and said that I had just arrived yesterday in the unit with some tvplus, but I hadn't seen anything and had not changed anything. It is a hassle of checking in and checking out their process. #neveragain
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