The property looks very traditional, with public and private onsen. The Kayseki diner is a very good experience. The staff was helpful. The location is good in front of bus stop.

The private onsen was amazing!

Incredible. Truly truly recommend! 11/10

Very relaxing. We loved the meal service in the room.

Amazing stay with my husband, 16 and 18 year old girls. Very clean and lovely hospitality. Yes, it has an older appearance, but it’s part of the charm. The room was perfect for the 4 of us and we really enjoyed learning more about Japanese traditions by wearing the ukata robes, using the onsen, sleeping on the futons, and indulging in the dinner and breakfast. We also loved the 17 year old cat that wears an insulated and hooded vest.

The food wasn't good and the facilities weren't clean or well kept up. The staff was nice.

We loved our stay at an authentic old school ryokan. The staff was lovely and worked hard to make our stay pleasant. They have a special greeter named Milk who added to the charm. I slept well on the traditional mats. It was right by the bus stop so easy to find. The establishment has well worn aged charm that suited us.

This is a classical Japanese family operated hotel with friendly service. Room is big, but because the building is a little older, you can occasionally hear someone next door if they slide the door hard.

We had a great overnight stay here. It was so wonderful to experience a traditional Japanese Ryokan. The room had a great set up with tatami mats and sliding doors. Each night the staff came in and set up our futons for bed and in the morning, come in to put them away and served us breakfast. The breakfast was delicious and had so many delicious dishes that we were so full we didn't eat lunch. The onsen bath house was also the main reason we stayed here. They had a public bath and 2 private onsens for us to use. It was an amazing experience to bath in the onsen and to stay overnight experiencing a traditional Japanese Ryokan!

The private onsens were nice. I didnt realize you had to book the dinner and breakfast in advance.

This was our best stay in all of Japan. A truly authentic experience with an amazing lobby, beautiful rooms, fantastic staff, super clean, and a fully-stocked lobby and game room, so you will never be bored! I would definitely come back!

Nice place to stay.

Loved having the boardgames available and checking out a kimono during the stay was a lot of fun! The traditional breakfast was way beyond expectations.

This place is not comfortable. The Onsen was really small. The common areas had a strong odor of cat urine. The staff we interacted most was inpatient, not willing to explain things or answering questions.

Got the half board experience, totally enjoyed the variety and freshness of the food. Loved the green tea too. Outdoor and indoor private onsen. Friendly staff and warm welcome. Would love to visit again in the future.

The building and rooms are a bit dated and not in the best of condition. Some parts of the building are not the most clean, evidenced by cobwebs and dust. The kaiseki breakfast and dinner was fantastic. It was a comfortable stay.

The room is big, everything is clean despite very old. Please beware that you need to notify them if you are checking early or later as there's nobody there after the check out time and check in time. Therefore it might look deserted but it actually very warm and welcoming when it fills with more guest in the AM & evening. Please understand that the hotel is very old but they maintain everything and keep it functional. I love the charm of the old character.

The service here was exceptional. We had a great stay.

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Don’t book this ryokan on the basis of Expedia photos - onsen in particular looks nothing like the photos in real life. Be aware it’s in the middle of nowhere. Generally pretty tired and tatty…