Sheraton Bali Kuta Resort

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Overall Ratings & Reviews Sheraton Bali Kuta Resort

Traveloka (1,033)
Other sources (1,007)
8.8
Very Good
From 1,033 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.7

Location

9.2

Service and Facilites

9.0

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Staff Friendliness (22)
Ambiance (22)
Bedroom (22)
Accessibility (20)
Family Friendly (20)
Hotel Area (20)
Surroundings (19)
Bathroom (19)
Room Space (18)
Distance to City Center (16)
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Traveler Reviews Sheraton Bali Kuta Resort

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40
Customer reviews
S***a
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Leisure
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10.0
/10
Reviewed 4 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
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1 people find it helpful
M***a
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10.0
/10
Reviewed 9 week(s) ago
The hotel staff was very friendly and helpful. We also got a free spa treatment and a complimentary cocktail. We also got a free dinner for two.
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S***A
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Leisure
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10.0
/10
Reviewed 12 week(s) ago
Very friendly staff, very close to Beachwalk. Delicious food.
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Ahya N. A.
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9.7
/10
Reviewed 12 week(s) ago
Room: Comfortable, clean, and spacious. Staff: Friendly and very helpful. Breakfast variety: Quite extensive and quite tasty. I stayed during Ramadan, and breakfast could be changed to a pre-dawn meal. However, the breakfast was delivered to my room twice, both times later than requested. Overall, I really enjoyed my stay here.
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 22 week(s) ago
It's an awesome family holiday
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Y***a
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Staycation
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8.5
/10
Reviewed 23 week(s) ago
Early check out took a while to wait, hopefully in the future it can be faster
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Sangeeta W.
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Leisure
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8.8
/10
Reviewed 36 week(s) ago
My husband and I stayed at Sheraton Beach Resort, Kuta, Bali from 10th to 12th of October. We were a bit disappointed when we got to know we have no ocean views as I booked the room with ocean view in June for my baby’s birthday, but we couldn’t go as my dog was really sick, so we postponed the hotel to October around my birthday on the 11th. I requested for an upgrade and I was willing to pay for it. But sadly their hotel was fully booked. The room was nice and sufficient. But when we walked into the room on the evening of 11th I was surprised to find it beautifully and thoughtfully decorated with banner and balloons and cards and flowers, and they even left a tiny cake in the refrigerator for me! It was very touching and exciting at the same time. I would recommend this hotel as the service is great and the staff is courteous and kind. Thank you
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1 people find it helpful
I***N
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10.0
/10
Reviewed 37 week(s) ago
When my order of white rice arrived late, the chef immediately came over to apologize, even though it wasn't that late. Furthermore, since we were checking out that day, the chef offered me some bread for our travel supplies, along with drinks and iced coffee. 5-star service, an exceptionally good hotel and service.
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Risna P.
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Leisure
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8.5
/10
Reviewed 38 week(s) ago
Very clean hotel, close to Kuta Beach and mall 👍🏻
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F***i
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Leisure
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10.0
/10
Reviewed 40 week(s) ago
The right choice to stay at Sheraton Bali, got an upgrade to a suite, the room was really cool, spacious with a sea view, got a complimentary cake for our wedding anniversary, the hotel staff were all friendly, the food was delicious, it was great. Thank you Sheraton 🥰🫶🏻
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3 people find it helpful
E***a
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Leisure
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10.0
/10
Reviewed 45 week(s) ago
Our stay here was wonderful, especially when we were upgraded to an ocean suite. The view was stunning, the room was spacious, the food was varied, and the staff was very friendly and welcoming to children. We'll definitely be back 🥳
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2 people find it helpful
Elisse T.
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Leisure
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9.4
/10
Reviewed 47 week(s) ago
A very pleasant stay. Everything is ok.
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B***a
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9.7
/10
Reviewed 48 week(s) ago
Very strategic location, friendly service. Breakfast menu is quite varied.
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B***a
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9.7
/10
Reviewed 48 week(s) ago
Easy check-in and check-out, friendly service, and a great location.
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S***i
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Staycation
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10.0
/10
Reviewed 50 week(s) ago
Overall a great stay at Sheraton Kuta. Can't wait to stay there again!
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V***i
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9.4
/10
Reviewed 51 week(s) ago
Perfect hotel and make me wanna come back
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Nanditya W.
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10.0
/10
Reviewed 51 week(s) ago
always go to Sheraton when visiting Kuta. the best hotel on the coast of Kuta Beach, Bali.
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1 people find it helpful
E***a
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Leisure
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10.0
/10
Reviewed 52 week(s) ago
Impressive experience room upgraded to suite, strategic hotel next to beachwalk. Thank you very much for giving a pleasant and memorable experience ☺️🙏🙏
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2 people find it helpful
Kriscahyati W.
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10.0
/10
Reviewed 54 week(s) ago
Greatt Experience
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ANDRY S. S.
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Leisure
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10.0
/10
Reviewed 54 week(s) ago
Nice place. Close access to Beach Walk. Cool.
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1 people find it helpful
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