My room is on the 13th floor. In the middle of the night when I sleep, I often hear sounds like a table or chair being moved/creaked.

It was a very satisfying stay. It's perfect for families, with lots of kids' activities.

Awesome stay ❤️ Thank you. The room is extraordinarily large and comfy.

I was able to check in before the scheduled time. The staff was friendly and the room was clean. Overall, I was very satisfied.

If you go to Genting, stay here, there is a shuttle bus to the outlet.

Very impressive and will invite friends to stay again at this Awana hotel on their next trip.

I've stayed here several times. Everything is charming, everything is comfortable. It's always a pleasure and I never get bored.

The hotel rooms are very spacious and comfortable, and access is also easy.

Amazing view from the upper floors, friendly staff, superb ambiance, various activities available, but the breakfast food is basic. Free shuttle bus to gondola is also available every 15 minutes, so this is nice as well.

Everything was great except the staff. She didn’t inform us that we could get a special price for parking when we checked-in. And after we went out from the parking lot, we just found out later. Then when I came back to ask for the refund, the staff just said, “there’s nothing they can do”. Actually, we just needed to pay RM 5, but we paid RM 17. It’s not much, but just disappointed with the staff’s professionalism.

Best hotel at Genting Highland area

Good hotel... Spacious rooms... Good food... Shuttle ok... Minus location is a bit far from First World, 9km

Had a wonderful stay and the villa was amazing. The hotel staff was lovely as well. This hotel provides a shuttle bus, which was great too. The only feedback would be to provide more frequent shuttle bus service during peak hours like holidays because people were pushing and cutting queues to get on the bus. It feels like a zombie apocalypse tbh, imagine people with small kids and elderly getting squished in the crowd. That’s bad! I hope the hotel improves in that sense.

Value for money.. Definitely will repeat..

Nice hotel. Good service. Good location, free shuttle to outlets and bus station. Got a room with a great view. Only one downside: the AC wasn't cold enough. That's it.

It was really fun, seriously, and luckily I got the normal price, check the app often

The best hotel. It was kids friendly, and the hospitality is top notch!! The pool guy is very kind and helpful and cares for kids playing and swimming around. Receptionists are all polite. Will come back definitely.

Will repeat to stay here again.

It's a great place to experience Genting's atmosphere, beautiful scenery, and fresh air, and the location is also great. - There's a shuttle bus to the outlet, but it runs about every hour, so you have to plan your time accordingly. - If you miss the shuttle, you can catch a Grab. The route from the hotel to the outlet is a bit of a circuit, so Grab is expensive. The route from the outlet to the hotel is shorter, so Grab is slightly cheaper. The shuttle service itself is a huge advantage. I'll definitely stay here again next time I come back. I highly recommend it. The shuttle bus to Genting is a great way to get to the outlet, but it's not a big deal. It's a great place to stay. - Jika tertinggal shuttle, harus menggunakan Grab. Rute dari hotel ke outlet sedikit memutar sehingga tarif Grab cukup mahal, sedangkan dari outlet ke hotel jaraknya lebih dekat sehingga biayanya sedikit lebih murah. Keberadaan shuttle saja sudah menjadi keuntungan yang sangat besar. Jika berkunjung kembali, kemungkinan besar saya akan menginap di sini lagi. Sangat direkomendasikan.

Overall the room is big, so plenty of space, I dont understand why it's only for 2 pax max. Got some problem with the bidet spray but no big deal, the thing that upsets my partner is there is renovation going on, and where we park is completely sheltered but got splashed with a lot of dirt, which we need to wash first before we go. I recalled there is no "sorry" from them, just let me know where I can source for water to wash the dirt. A bit upset about it, they should've just closed that part of parking lot tbh.