8.4
Very Good
From 888 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.2

Location

8.4

Service and Facilites

8.3

People often mention about Resorts World Awana
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Room Space (35)
Bedroom (33)
Family Friendly (32)
Staff Friendliness (32)
Check-in/out Time (28)
Hotel Area (28)
Surroundings (26)
Activity Option (26)
Wifi (24)
Ambiance (24)
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Traveler Reviews Resorts World Awana

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Customer reviews
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Meditya
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 day(s) ago
great place with great ambiance, great size of room, also facilities. Its too bad I just stayed for 1 night, maybe next time will get more to stay.
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Eddy g.
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Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
Very good service from customer service. Place is clean.
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i***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 5 week(s) ago
everything is ok except the breakfast menu..not variety...
1 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations. Please accept our apologies for any inconvenience you encountered during your stay. Your comments have been noted and will be addressed with the appropriate teams to ensure improvements are made. We hope to have the opportunity to welcome you again and provide you with a better experience. Socially Yours, The Management
L***E
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 7 week(s) ago
My 2 rooms on 15th floor are old, especially the toilet looks very poor maintenance
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations. Please accept our apologies for any inconvenience you encountered during your stay. Your comments have been noted and will be addressed with the appropriate teams to ensure improvements are made. We hope to have the opportunity to welcome you again and provide you with a better experience. Socially Yours, The Management
A***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
There is a shuttle bus option hourly from the hotel to Genting Premium Outlet/Awana Bus terminal (they are next to each other). From there you can take the cable car to the top where the shopping mall (sky avenue)/theme park is. The hotel itself is spacious and clean, and the room has a balcony overlooking the scenery. Wonderful place to stay.
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1 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
V***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The staff is very friendly and the location is nice
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
K***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Staff friendly. Comfortable room, swimming pool, and near city center.
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
O***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
very nice and comfortable, have swiming pool use hot watter children enjoy to play ,
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
L***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
This is our 6th stay here. The room is spacious, with two queen beds for four people. There's a free shuttle bus to the Genting Premium Outlet. Drinking water is provided at the hotel dispenser. Recommended for those bringing family.
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
a***m
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Very satisfied staying here. Comfortable hotel. The room is spacious. I got a room with 2 queen-sized beds. Very spacious for us (2 adults and 2 children). Every hour there is a shuttle bus facility from the hotel to Genting Highland Premium Outlet (and vice versa). This facility is very helpful for guests like me who do not bring private vehicles. If you want to go to Genting Skyworld Theme Park, you can take a shuttle from the hotel to Genting Premium Outlet and then continue by cable car to Skyworld. There is also a Grab there although sometimes you have to wait about 10 minutes. What you need to pay attention to when you want to take the shuttle: come early. Based on my experience, sometimes the bus leaves a few minutes before the schedule if the bus is full. In addition, if the bus is full, we will be asked to take the next bus session.
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 10 week(s) ago
The chairs in the room are dirty. The interior is old, it's time for renovation.
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations. Please accept our apologies for any inconvenience you encountered during your stay. Your comments have been noted and will be addressed with the appropriate teams to ensure improvements are made. We hope to have the opportunity to welcome you again and provide you with a better experience. Socially Yours, The Management
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Ali A. P.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Super duper good for family vacation. Muslim friendly and super comfortable
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
L***e
icon-Staycation
Staycation
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8.2
/10
Reviewed 13 week(s) ago
This resort is near Genting Highlands, but there is no direct bus to the top of Genting. 2.5 stars is reasonable. Food is also normal.
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
R***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Seems like old hotel/resort but good maintanance. Clean room & bathroom. There’s bus shuttle to pick up to/from awana terminal; it is very useful considering the steep surrounding area. Variety breakfast but need to improve the taste. Food at cafes around the hotel is good with the good ambience too. It was very pleasant to stay here. Keep up a good work.
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2 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
All is fun. Every time we go to kl genting with friends, we definitely stay at Awana Hotel and all are satisfied.
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2 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
kwee t. l.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
We took the superior room package with free Genting Skyworlds Theme Park tickets for 2 people. It was really cheap and satisfying because in addition to getting 2 king beds, we also got free tickets to play. Perfect👍
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1 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
Reyza A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Excellent service and we even get a room upgrade.
1 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
Danica A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
Room very spacious, scenery were magnificent.
2 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
Saleh
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Nice room, nice view, and staff friendly, but sometimes the AC is not working properly… Everything you can get easily…
1 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
Heri S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Nice and pleasant place can get free upgrade to family villa room. There is free shuttle bus to terminal and outlet. All services are very friendly and good. Thank you very much.
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2 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
Number of reviews per page
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