Overall Ratings & Reviews Bintang Mulia Hotel

The AC in the room was not cold at all, so I didn't feel comfortable during my stay because it was stuffy and hot. I've reported it to the receptionist, they want to fix it but it's still not cold.. the shower water is small, so it doesn't feel like taking a shower. The water pitcher is crusty and dirty. Sorry for that price the facilities are very lacking. Sorry, very disappointed.

Alhamdulillah... the room is clean, the view is nice to the swimming pool, but when I first entered the room, the smell was not so fresh... 😔

Good location, helpful staff, clean, good breakfast but limited menu.

The hotel staff is friendly, if there is a problem they will immediately come to help. Ordering food to the room is also fast. The food tastes really good even though the breakfast variety is not too much.

very strategic location, clean rooms with quite satisfactory service...

The hotel staff are all friendly and informative, easy access, clean pool, overall very satisfied.

the place is quiet, clean and in the city center

The hotel staff is friendly. Close to the sports hall.

The atmosphere is spacious, nice and comfortable, the rooms are also spacious and clean, the breakfast is also good, next time I will order here when I go to Jember. thx

quite clean. breakfast is not very varied,,

last minute order because it was close to the event venue. It took a long time to check in at the hotel because there was a fussy guest because of the room rate issue. After that I was handled quickly and was able to enter the room because I was tired

First time staying here, gosh I was surprised the suite room was really big, comfortable, cold and clean AC, minimalist breakfast but for food ordered from the restaurant it was delicious and the best. Check in and check out were also fast. The staff were friendly and very helpful.

clean hotel, friendly service and delicious food

friendly staff, clean, comfortable and very quiet hotel. the note is Provide changing rooms and a place to rinse in the pool area so that after swimming you don't make the floor muddy when you go back to the room 🙏 overall satisfied with this hotel

Alhamdulillah comfortable, clean and quiet. For food, the variety needs to be increased, especially 🍎🍊🍌🍉🍇🍒🍍

The rooms are neat and clean, the hotel is also clean, the service is friendly.

Friendly staff, very strategic location.

Pelayanan hotel ramah dan tempat parkir luas kamar bersih dan luas.

Its a nice simple hotel with reasonable price located in the city. Good and clean room, good food for breakfast. The restaurant for breakfast a bit small, need be patient.

Karena saya menginap di superior ya biasa aja, dan ac kurang dingin.