Honestly, I don't think this hotel deserve a 4 star. Even 3-star hotel in Kuala Lumpur is much more better. 1. The toilet, I tell you, there were lots of small flies. There were lizard and small cockroaches. Oh and they gave us a used bath gel. It was half empty. 2. Asked for early check in, because apparently I arrived earlier than expected, they didn't let me. I even willing to pay extra and asked to talk to the manager but they refuse. I came from Kuala Lumpur, I have no where to stay. Lastly I just lepak at McDonalds beside the hotel. 3. The room is not sound proof at all, you can hear people from room beside you talking to their phones etc. 4. As we stay at Level 3 and the pool is at level 2. It is so annoying hearing kids screaming and shouting at 8am. 5. Parking space is very very limited. You can pay the reserved parking in-front of their hotel for RM20 per day but what nonsense. The parking provided for Hotel guest are limited. I came back late night and I had to park in-front of Watson. Overall, not worth it for a 4 start hotel. For the price? Okay lah. But to claim you're a 4 star hotel? Nonsense.