8.0
Very Good
From 5,582 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.9

Meal

7.8

Location

8.2

Service and Facilites

8.1

People often mention about Amaris Hotel Season City Jakarta
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Staff Friendliness (40)
Bathroom (35)
Bedroom (33)
Ambiance (32)
Accessibility (31)
Hotel Area (27)
Surroundings (26)
Variety (26)
Distance to City Center (25)
Taste (24)
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Traveler Reviews Amaris Hotel Season City Jakarta

Number of reviews per page
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40
Customer reviews
F***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Strategic location, good and friendly service
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Rian n.
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9.1
/10
Reviewed 1 week(s) ago
The staff is friendly, the place is clean, and the food is delicious. I'll stay there again next time I have a family event.
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Accommodation's Reply
12 Sep 2025
Dear Mr. Rian, Warm greetings from Hotel Amaris Seasons City. We thank you for the opportunity to welcome and serve you during your stay. It is an honor to receive such positive feedback about our staff. We look forward to welcoming you back to Jakarta, and thank you for choosing Hotel Amaris Seasons City as your second home. Sincerely, Eko Widodo, Hotel Manager.
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F***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The place is very nice, the waiters are friendly and easy to call, they come straight to the room.
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Accommodation's Reply
07 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Amaris Seasons City. We thank you for the opportunity to welcome and serve you during your stay. It is an honor to receive such positive feedback about our service. We look forward to welcoming you to Jakarta, and thank you for choosing Hotel Amaris Seasons City as your second home. Sincerely, Eko Widodo, Hotel Manager.
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K***i
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Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very good, the room is also clean
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Accommodation's Reply
07 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Amaris Seasons City. We would like to thank you for the opportunity to welcome and serve you during your stay. It is an honor to receive such positive feedback about our service. We look forward to welcoming you to Jakarta, and thank you for choosing Hotel Amaris Seasons City as your second home. Sincerely, Eko Widodo, Hotel Manager.
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J***y
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 3 week(s) ago
The hotel location is good, but the hotel cleanliness needs to be improved. The bed was dirty, the towel was smelly, the water is so slow and there were a lot of cockroach in the bedroom. I think the hotel management needs to work hard on it.
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Accommodation's Reply
29 Aug 2025
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hotel Manager
I***A
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Leisure
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8.4
/10
Reviewed 4 week(s) ago
There are cockroaches in the room, especially in the bathroom.
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Amaris Seasons City. Thank you for taking the time to share your review. While we hope you had a better experience on your recent visit, it is from reviews like these that we learn and use them to improve. We work hard to provide an exceptional guest experience, and in this case, it is clear that we fell short. If you give us the opportunity to earn your trust again, we assure you that we will do our best to provide you with the same excellent hotel experience that our many guests have grown to love. Sincerely, Hotel Manager.
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R***d
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Strategic location, lots of food choices and affordable access.
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Amaris Seasons City. We thank you for the opportunity to welcome and serve you during your stay. It is an honor to receive such positive feedback about our service. We look forward to welcoming you back to Jakarta, and thank you for choosing Hotel Amaris Seasons City as your second home. Sincerely, Hotel Manager.
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Baim F.
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10.0
/10
Reviewed 6 week(s) ago
The hotel is nice and tidy, very suitable for families.
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Accommodation's Reply
20 Aug 2025
Dear Mr. Baim F, Warm greetings from Hotel Amaris Seasons City. We would like to thank you for the opportunity to welcome and serve you during your stay. It is an honor to receive such positive feedback about our service. We look forward to welcoming you back to Jakarta, and thank you for choosing Hotel Amaris Seasons City as your second home. Sincerely, Hotel Manager.
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L***r
icon-origin-TRAVELOKA
6.7
/10
Reviewed 7 week(s) ago
The room is a bit dirty... the location is strategic
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Accommodation's Reply
04 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Amaris Seasons City. Thank you for taking the time to share your feedback. While I wish you had a better experience on your recent visit, it is from feedback like this that we learn and use to improve. We work hard to provide an exceptional guest experience, and in this case, it was clear that we fell short. If you give us the opportunity to earn your trust again, I assure you that we will do our best to provide you with the same excellent hotel experience that many of our guests have grown to love. Sincerely, Hotel Manager.
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j***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Hotel close to the center of the crowd, friendly staff
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Accommodation's Reply
04 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Amaris Seasons City-Jakarta. We thank you for the opportunity to welcome and serve you during your stay. It is an honor to receive such positive feedback about our service. We look forward to welcoming you back to Jakarta, and thank you for choosing Hotel Amaris Seasons City as your second home. Sincerely, Hotel Manager.
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j***y
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Hotel close to the center of the crowd, friendly staff
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Accommodation's Reply
04 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Amaris Seasons City-Jakarta. We would like to thank you for the opportunity to welcome and serve you during your stay. It is an honor to receive such positive feedback about our service. We look forward to welcoming you back to Jakarta, and thank you for choosing Hotel Amaris Seasons City as your second home. Sincerely, Hotel Manager.
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F***o
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Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 7 week(s) ago
Dirty, filthy, lots of cockroaches, smelly pillowcases, dirty, filthy smelly spray. The toilet is full of cockroaches.
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Accommodation's Reply
30 Jul 2025
Dear valued guest, Thank you for taking the time to share your feedback. While I wish you had a better experience on your visit yesterday, it is from feedback like this that we learn and use to improve. We work hard to provide an exceptional guest experience, and in this case, it was clear we fell short. If you give us the opportunity to earn your trust again, I assure you that we will do our best to provide you with the same excellent hotel experience that many of our guests have grown to love. Sincerely, Amaris Hotel Seasons City
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P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It's very comfortable, always stay here whenever I have work, friendly staff, clean place, delicious breakfast.
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Accommodation's Reply
28 Jul 2025
Dear Guest, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Amaris Hotel Seasons City
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M***a
icon-Staycation
Staycation
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8.3
/10
Reviewed 10 week(s) ago
The room was okay. The staff was friendly. The toilet was clean, but there was a small stain on the mattress, but it seemed like a difficult stain to clean. The towels were dry and usable, but they were a bit uncomfortable due to the unpleasant odor.
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Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your review. While we hope you had a better experience during your recent visit, it is from reviews like these that we learn and use them to improve. We strive to provide an exceptional guest experience, and in this case, it was clear that we fell short, particularly regarding the stains and the inadequate towels. If you give us a chance to earn your trust again, we assure you that we will do our best to provide you with a great hotel experience in the future. Sincerely,
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Julius S. T.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.6
/10
Reviewed 10 week(s) ago
All good and impressive, nice to stay here.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Mr. Julius, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Amaris Hotel Seasons City Jakarta
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T***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 12 week(s) ago
The hotel room wasn't cold at all even though the temperature was 16 degrees, and it leaked after moving rooms twice. I was disappointed.
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your review. While we hope you had a better experience on your recent visit, it is from reviews like these that we learn and use them to improve. We work hard to provide an exceptional guest experience, and in this case, it was clear we fell short, especially regarding the air conditioning. If you give us the opportunity to earn your trust again, we will assure you that we will do our best to provide you with a great hotel experience in the future. Sincerely, Amaris Hotel Seasons City
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G***t
icon-origin-TRAVELOKA
6.6
/10
Reviewed 13 week(s) ago
There are many cockroaches in the room, as well as in the bathroom. Very uncomfortable.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your review. While we hope you had a better experience on your recent visit, it's from reviews like these that we learn and use them to improve. We work hard to provide an exceptional guest experience, and in this case, it's clear we didn't do our best, especially regarding the bugs. If you give us a chance to earn your trust again, we assure you that we will do our best to provide you with a great hotel experience in the future. Sincerely, Amaris Hotel Seasons City
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m***d
icon-origin-TRAVELOKA
6.0
/10
Reviewed 14 week(s) ago
This is my first time staying at a hotel. There were cockroaches, lots of insects in the bathroom, the sheets looked like they hadn't been changed (lots of spots) and the AC was leaking (not cold).
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Sir/Madam, Thank you for taking the time to share your review. While we hope you had a better experience on your recent visit, it's from reviews like these that we learn and use them to improve. We work hard to provide an exceptional guest experience, and in this case, it's clear we didn't do our best, especially regarding the bugs. If you give us a chance to earn your trust again, we assure you that we will do our best to provide you with a great hotel experience in the future. Sincerely, Amaris Hotel Seasons City
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Susana J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Close to everywhere. Want to go to PIK or Sarinah is easy. Near Duri Station. Surrounded by many food courts.
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Accommodation's Reply
12 Jun 2025
Dear Mrs. Susana J,. Warm greetings from Amaris Hotel Season City, Jakarta. Thank you for choosing us as your accommodation choice during your activities in Jakarta. It is a pleasure to be able to provide the best service for you. Hopefully this will be a spirit for the team to improve even better. As additional information, besides being located inside the Mall, the hotel location is also very close to transportation bus way stops, toll gates to Soekarno-Hatta International Airport, Gelora Bung Karno and Jakarta Aquarium. Thank you for the review given and we look forward to Mrs. Susana on her next visit to Amaris Hotel Seasons City, Jakarta. Regards,. Hotel Manager
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Initially we booked for two nights, but because we were comfortable staying there we added another night. The hotel's location is very strategic, directly connected to a 24-hour busway stop, making it easy to get anywhere.
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Accommodation's Reply
07 Jun 2025
Dear Ms. Listya,. Warm greetings from Amaris Hotel Season City, Jakarta. Thank you for choosing us as your accommodation choice when visiting Jakarta. It is a pleasure to be able to provide the best service for you. Hopefully this will be an encouragement for the team to improve it to be even better. For your information, besides being located inside the Mall, the hotel location is also very close to transportation busway stops, toll gates to Soekarno-Hatta International Airport and even to PIK2, Gelora Bung Karno and Jakarta Aquarium. Once again, thank you for the review given and we look forward to welcoming you at Amaris Hotel Seasons City, Jakarta on your next visit. Regards,. Hotel Manager
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Number of reviews per page
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