Overall Ratings & Reviews Transera Hotel Pontianak

Honestly, the location is strategic from Jalan Gajah Mada, so you can explore many foods. For the cleanliness of the bed and toilet, it can be improved again, and the service is the same for a 3-star hotel, when I came with 1 suitcase, 2 bags (overwhelmed) but there was no initiative from the staff to offer help. Hopefully it can be better.

Good service, please maintain the performance of each staff on duty, see you again🙏

First time to Pontianak and decided to stay at this hotel. Atmosphere/Facilities: calm atmosphere and ok facilities Staff Assistance: check in and check out process was assisted by staff and went quickly. Bellboy helped carry things to the room. Highlights: I like the soundproof room so I can rest peacefully. Price: affordable Location: close to culinary center

Good and comfortable. Facilities to the airport are good.

The location is strategic, close to culinary tourism just by walking around. The food is complete and cheap. Rooftop Cafe is cool to visit for hanging out at night. The room price is cheap and affordable, plus good facilities, complete. The AC is cold.

staying there was quite pleasant, only the room should be cleaner. the bathroom was a bit ugly. the white bed base was already dull. there were few mineral drinks even though we booked an exclusive room. the restaurant food was quite good. but the breakfast was a bit bland. hopefully in the future the rooms will be better and cleaner.

Very good, please maintain it.

Clean room and strategic location.

The room is clean and comfortable.

We have a convention at Ashton for 3 nights and we found out that Transera Hotel is just a walking distance, even 3 minutes between the hotel lobbies. The surrounding is full with recommended culinary spots. The staff is friendly and helpful. Highly recommended to stay at Transera.

Strategic location and close to culinary and coffee places

The staff is friendly and helpful. The breakfast is also good for the price. Awesome.

Staff are friendly and helpful, security staff are not very responsive to guests.

keep up the friendly staff. the staff is very friendly

the hotel staff is friendly and very helpful. very very helpful when parking. the view from the rooftop is cool

The staff friendly. Got hot shower. Breakfast on the roof top. Also very convenient got lift elevator as well. This was my second trip to Transera. Thank you Transera.

The only drawback is that the water pipe in the bathroom is clogged. The water stagnates when you take a shower.

The check in process is also fast. The staff is accommodating to guest needs. The location is also close to many culinary.

The hotel staff is friendly, the room cleaner is friendly and really clean when cleaning the room

The location is not far from the hangout center. The location of the hotel is inside so it is quieter. Walking out to find dinner is not far.