Overall Ratings & Reviews Mercure Jakarta Sabang

The reception staff had been noted from the day before to check in according to the time, but on the day we hadn't gotten a room until half 3 because there was a last check in (indeed all rooms will be last checked in) the reason was unreasonable, after my husband got angry they moved a bit fast (not why I had to start making up at 3 pm because I had to go to the accommodation at 5) and what was a bit disappointing was that at 4 am I woke up in a pitch black room, the receptionist, housekeeping, all our phone numbers were not answered until finally my husband went down and indeed the receptionist was empty (with the excuse of going to the bathroom) indeed all parts of the bathroom. It turned out that the MCB in the room was not strong enough so it died (indeed my experience on the day I stayed was very unpleasant) please improve the service and friendliness of the receptionist 🙏🏻

The best hotel in Jakarta, I loveee

The best hotel to stay in Jakarta

Everything was very nice and comfortable. I will certainly make my stay again in the future.

Staying at Hotel Mercure Jakarta Sabang is pleasant and memorable, family friendly.

The hotel staff is nice, the hotel is clean, beautiful and comfortable.

Have stayed at this hotel many times, the hotel staff are friendly and very helpful.

Hotel staff is nice, hotel is comfortable, safe and clean

Spacious bedroom, friendly staff, and beautiful scenery.

Easy access, near culinary center.

Strategic location, easy to reach, good service, food was also very nice.

The staff is very friendly and helpful, the food is delicious and clean.

Comfortable, clean rooms and the location is not far from my place of business.

Absolutely amazed with the staff services, cleanlines, moreover from the variety of food served on breakfast. What a superb experience I've got here!

The AC often turns off and on and suddenly gets hot, even though the room booked is a privilege room. It has been fixed but it doesn't have much effect.

I stayed here for 2 nights for my us visa appointment. It is the closest hotel to the us embassy. The staff was nice, and they approved my early check-in. I booked a privilege room and it is spacious enough. I could easily access street foods and drinks in Sabang. Overall, I have a pleasant experience here.

Everything was good except I got the room on the second floor and it was so far from the lift and very corner of a small hall, dark at night also.

Excellent hospitality by Mercure Jakarta Sabang. Staff very helpful. I stayed for a visa interview, unfortunately needed to print a document and the front staff kindly helped to print my document. After checking out, I realized I left something in my room, and the staff kindly helped to send it to my home address.

It is quite strategic for meetings at this hotel, besides staying overnight, because access is easy and it is surrounded by culinary places, so it is not difficult to find food.

Stayed for 3 nights for visa purposes, chose Mercure because the location is close to the US embassy and Monas, but the parking lot is narrow so you really have to stand by if you want to order an ojol because the lobby area is very hectic. the food is not delicious in my opinion, during my stay I didn't finish anything because it was not delicious. for the room it's just so so, coincidentally I got it on the 2nd floor and it's close to the meeting room, so sometimes if there is a meeting the access to the elevator connecting to the lobby is closed without notice and it's a bit difficult for those who want to check out, because they have to use the elevator connected to the restaurant and have difficulty lifting suitcases (because there are stairs in the restaurant). amenities are okay, comfort is very lacking. thin walls, everything can be heard clearly from the room the sound of people taking a shower, the sound of the alarm, the sound of people walking etc. which can be heard clearly from outside/next room... not a pleasant thing especially after being tired from activities and wanting to relax... the shower water is not hot enough, only lukewarm, the toilet is difficult to flush... hopefully it can be improved in the future.