I left my dress in the closet and maybe after I checked out the cleaning staff didn't check it in detail, and until now there has been no accountability and the response has not been good.

Very memorable for our family vacation, see you next holiday

The western food is delicious, but I think the Indonesian food is lacking, perhaps to suit the tastes of foreigners.

The hotel is very spacious, 99% of the guests seem to be foreigners, there are lots of activities in the hotel or on the private beach.

Staffs very helpful and friendly.

All the staff are friendly and nice. All good.

I'd like the hotel to upgrade the TV to a smart TV. That would be perfect for everything. The hotel atmosphere, service, breakfast, and beachfront dinner with live music and performances were absolutely amazing.

When we first arrived, we got a small room, and the water didn't come in until 10 PM, so we were moved. They asked for the room to be cleaned, but the towels weren't replaced even though they were already on the tiles. It's nice, even though this is a luxury hotel, but why is there so little attention? The pool is dirty, is it because it's too big? But the staff are all friendly and quick, and the food is delicious.

My first visit was amazing. The hotel is large and all the staff are friendly. Even though it wasn't check-in time yet, we tried out the facilities and everything was fine. I felt like just one day wasn't enough; I'd stay at least two. If I have the money, I'll come back again.

The best, it'll be our next stop! The hotel is seven stars, worth the price. A delightful Nyepi experience.

Close to Tanjung Benoa games

Close to Tanjung Benoa games

ive been here twice n ill definitely come again

The guest experience manager is friendly 👍

When we first arrived, as soon as we exited the elevator, there were tons of cement footprints scattered along the corridor, coming from several rooms that were probably being renovated. And this incident persisted until the next day, the corridor floor was not cleaned, even though we were escorted to our room by the receptionist, and of course she also saw this. Are they really just indifferent fellow hotel staff, not coordinating with other departments if there is something wrong or sees something very dirty to immediately clean it for the comfort of the guests? I occupied room 111, and room 112 was one of the rooms that was being renovated, so every time we left the room, we would pass in front of room 112, which was in front of the room and along the corridor was very dirty with cement footprints. It's a bit funny, even though this is a five-star hotel. I didn't have time to take a photo of this incident because we were trying to understand and didn't want to write a review just because of it. But the next surprising incident that ultimately led me to write a review was: the next day, while relaxing on the sofa, my hand felt itchy, and to my surprise, there was a lot of rat droppings scattered all over the sofa... Oh my gosh, a five-star hotel could still experience something like this. I'M SAD...

💯 Even though we only stayed one night, we felt very comfortable with the atmosphere, facilities, and the warm welcome from the entire staff at The Sakala Resort Bali. The rooms were spacious, clean, and comfortable. The activities for the kids were very adequate, and the pool and beach area were clean. It's hard to describe in long sentences. In short, this hotel was perfect for us. Thank you, The Sakala Resort Bali.

Super family friendly.. Nice resort. We were 2A 1 kid 9 years old, the room was a large suite with a deluxe price. There is a kids club, you can look after the kids, my son can play PS4, really enjoyed it.. The beach club hotel is just across, the food is delicious and the location is strategic in Tanjung Benoa, right and left you can play watersports. We really enjoyed it. The spa at the hotel is really cool, the therapists are good, the room is comfortable and clean.

The room was spacious, the pool and kids’ club were enjoyable, and breakfast had a good variety, though the taste was average. However, our stay was overshadowed by poor service: a serious leak in the bathroom ceiling on the first night and an unpleasant check-out experience, where we were wrongly charged and treated rudely by a receptionist. Thankfully, the manager handled the issue professionally, but overall, the negative service experience outweighed the positives.

The hotel is recommended. It is nearby the beach area and water sport activities. There are 2 pools, a family hotel with friendly staff.

The hotel and facilities are good. It's just that the beach is too crowded with boats for water sports activities, and you have to cross the road to get to the road, so the hotel is not directly on the beach.