The Jayakarta Lombok Beach Resort & Spa

Explore The Jayakarta Lombok Beach Resort & Spa
8.5
Very Good
From 1,870 reviews
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Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about The Jayakarta Lombok Beach Resort & Spa
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Staff Friendliness (26)
Ambiance (24)
Variety (22)
Taste (20)
Family Friendly (18)
Hotel Area (18)
Check-in/out Time (17)
Room Space (17)
Surroundings (16)
Bedroom (16)
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Traveler Reviews The Jayakarta Lombok Beach Resort & Spa

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Customer reviews
Farid M. A.
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Business
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10.0
/10
Reviewed 11 week(s) ago
Everything was perfect here. Yes it's an old hotel but well maintained. Dedicated and professional staff, I bet they've been working for such a long time here. Love the vibes and serenity of this hotel. Worth money spent
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Accommodation's Reply
12 Dec 2025
Dear Farid M. A, Thank you for staying with us and for taking the time to share your positive review. We are delighted to know that you enjoyed your stay at The Jayakarta Lombok. We truly appreciate your kind support and look forward to welcoming you back in the near future. Warm regards, Charry Abdul Hakim General Manager The Jayakarta Lombok Beach Resort & Spa
radesti h.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 11 week(s) ago
A hotel with many memories 🥹🥹. I've stayed here 3 times every time I've been to Lombok.
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1 people find it helpful
Accommodation's Reply
12 Dec 2025
Hello Mr. Radeśti, Thank you for your feedback. We greatly appreciate it. Sincerely, Sherry A. Hakim, General Manager, The Jayakarta Lombok Hotel
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Verified Traveler
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10.0
/10
Reviewed 13 week(s) ago
This was my first time staying at this hotel...and I immediately fell in love with it. The serene, calming, and relaxing atmosphere, combined with the beautiful surroundings and the beach, truly created a perfect healing space. I found almost no flaws. The only downside was that I didn't stay long enough.
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Accommodation's Reply
12 Dec 2025
Hello, warm greetings from The Jayakarta Lombok Hotel. Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay at The Jayakarta Lombok. We hope to welcome you back again. Have a great day! Thank you. Sincerely, Sherry A. Hakim, General Manager, The Jayakarta Lombok Hotel
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Verified Traveler
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Business
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10.0
/10
Reviewed 13 week(s) ago
If you're looking for a serene, relaxing, and enjoyable atmosphere, Jayakarta Lombok Beach is the perfect choice. The hotel's traditional charm, combined with its refreshingly beautiful surroundings, maintains cleanliness and friendly service. It truly is a place of healing and relaxation, meeting my expectations. The beach is also beautiful. The only downside is that I didn't stay long enough. :)
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1 people find it helpful
iLo P.
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10.0
/10
Reviewed 17 week(s) ago
the place is comfortable, cool, good for family vacation
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Ario W.
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Staycation
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10.0
/10
Reviewed 21 week(s) ago
From the moment of check in, I felt the friendliness of all the staff at this hotel, detailed explanations from the staff, sufficient vehicle parking area, comfortable hotel atmosphere, one of the senior hotels in the Senggigi area that is very well maintained, the rooms are spacious, clean, good room service, varied and delicious breakfast, good facilities, there is an electric bike rental and the price is cheap per hour, a little note that the bathroom light above the sink could be made brighter, overall this is a comfortable hotel, recommended for a personal staycation, family or with friends. Thanks Jayakarta Lombok, see you next visit.
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A***a
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Leisure
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10.0
/10
Reviewed 22 week(s) ago
Friendly hotel staff, nice view, child-friendly swimming pool
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F***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Enjoying the morning and sunset at the restaurant is very impressive.
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F***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Very family friendly, especially child friendly, safe, comfortable and strategic
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A***A
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10.0
/10
Reviewed 28 week(s) ago
The location was good, the rooms were clean, and the staff were friendly.
1 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Mr/s. A***A, Thank you very much for staying at our resort recently, and referring to your score given, we believe you have had an enjoyable experience stay with us. Our entirely staff has very much contributed your overall satisfaction, the team will certainly appreciate your kind words. We wish that you will choose The Jayakarta Lombok again in your next visit. Warmest regards Charry Abdul Hakim General manager
M***M
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
cool 👍 fun and impressive
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1 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Mr./Mrs. M*M. Thank you for staying at Hotel Jayakarta Lombok. We greatly appreciate the review given and we are happy because the experience of staying at our place was pleasant for you. We will continue to maintain and improve the services and facilities according to guest expectations so that they continue to get comfort during their stay at our hotel. Hopefully we will still be given the opportunity to serve you and your family in the future. Best regards, Charry Abdul Hakim. General Manager.
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Endah A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
2nd time staying here, the place is comfortable and clean.
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Accommodation's Reply
16 Jun 2025
Dear Mrs. Endah, Thank you for staying at Hotel Jayakarta Lombok and for the review given. Based on the score given, we are glad that the experience of staying at our hotel was pleasant. We strive to consistently maintain services and facilities that are in accordance with guest expectations, so that they continue to feel comfortable while staying at our hotel. Hopefully we will still be given the opportunity to serve you and your family, in the future. Best regards, Charry Abdul Hakim. General Manager.
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H***g
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Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
The hotel staff is very helpful, the food is delicious, the swimming pool is fun for children to adults to play. Only the security is not very friendly. Hopefully it will be more successful.
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Accommodation's Reply
11 Jun 2025
Dear Mr./Mrs. H*g, First of all, we would like to thank you for choosing to stay with us and the review you have shared about Hotel Jayakarta Lombok. Based on the score we got, we are glad that you enjoyed your stay with us. Furthermore, we also apologize for the inconvenience you encountered regarding the unfriendly Security Staff and sharing your complaint with our team. Once again, thank you very much for the feedback you have shared. We look forward to welcoming you back to Senggigi soon. Best regards, Charry Abdul Hakim. General Manager.
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E***a
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Staycation
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5.9
/10
Reviewed 30 week(s) ago
Shouted at by hotel staff when confused asking for room number. It happened at 11 pm, hotel staff may be tired, but it is still no excuse.
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2 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Mr./Mrs. E*a, Thank you for staying at Hotel Jayakarta Lombok and we appreciate the review given. Regarding the attitude of our staff that made you uncomfortable, we have forwarded the complaint to the HRD department to be followed up and ensure that it does not happen again. We will continue to strive to improve the service and facilities that meet guest expectations. Hopefully we will still be given the opportunity to serve you and your family at Hotel Jayakarta Lombok, in the future. Best regards, Charry Abdul Hakim. General Manager.
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
The hotel is on the beach, you can enjoy the sunset, the cottage rooms are clean, the staff are friendly
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1 people find it helpful
Accommodation's Reply
15 May 2025
Dear S*i, Thank you for staying at Hotel Jayakarta Lombok and for the review you have given. Based on the score given, we are pleased that your stay at our hotel was a positive one. We strive to consistently maintain services and facilities that meet guest expectations, so that you continue to feel comfortable while staying at our hotel. Hopefully we will still be given the opportunity to serve you and your family in the future. Best regards, Charry Abdul Hakim. General Manager.
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S***i
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Leisure
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9.7
/10
Reviewed 34 week(s) ago
The hotel is on the beach, you can enjoy the sunset, the deluxe rooms are clean, the staff are friendly
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Accommodation's Reply
15 May 2025
Dear S*i, Thank you for staying with us and giving us a positive review. Hopefully we will still be given the opportunity to serve you and your family in the future. Best regards, Charry Abdul Hakim. General Manager.
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Galih R. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
clean, very good service atmosphere near the beach so you don't get bored staying at the hotel
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Accommodation's Reply
15 May 2025
Dear Galih R. D., First of all, we would like to thank you for choosing to stay with us and the review you have shared about Hotel Jayakarta Lombok. Based on the score we have received, we are glad that you enjoyed your stay with us. Once again, thank you very much for your feedback. We look forward to welcoming you back to Senggigi soon. Best regards, Charry Abdul Hakim. General Manager.
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Sondang M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
It was a pleasure staying here. Everything was satisfying ♥️
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Accommodation's Reply
15 May 2025
Dear Sondang M., Thank you for choosing to stay with us and the review you have given about Hotel Jayakarta Lombok. Based on the score given, We are glad that you enjoyed your stay with us. Once again, thank you very much for the feedback you have shared. We look forward to welcoming you back soon at Hotel Jayakarta Lombok. Best regards, Charry Abdul Hakim. General Manager.
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RASITO
icon-origin-TRAVELOKA
8.4
/10
Reviewed 36 week(s) ago
the rice is hard, the food is not very varied
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1 people find it helpful
Accommodation's Reply
15 May 2025
Dear Mr. Rasito, Thank you for choosing to stay at Hotel Jayakarta Lombok and the review you have shared. We also apologize for the inconvenience you have encountered regarding our products in the Restaurant. We have shared your review with the Restaurant and Daour teams, as an evaluation material to review existing standards for improving the services we provide. Once again, thank you very much for the feedback you have shared. We look forward to welcoming you back to Hotel Jayakarta Lombok soon. Best regards, Charry Abdul Hakim. General Manager.
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Gabrielle D.
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
Stayed for 3d2n here. Comfortable room, decent food and service, good value for money for sure. Loving the beach access and spent most of our time swimming, relaxing at the rest restaurant, and enjoying the peaceful vibe. Got an upagrade and the bedroom&bathroom are spacious!
1 people find it helpful
Number of reviews per page
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