The Jayakarta Lombok Beach Resort & Spa

Explore The Jayakarta Lombok Beach Resort & Spa
8.6
Very Good
From 1,914 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about The Jayakarta Lombok Beach Resort & Spa
All
Staff Friendliness (33)
Ambiance (32)
Variety (30)
Taste (29)
Room Space (26)
Family Friendly (25)
Hotel Area (25)
Check-in/out Time (24)
Surroundings (23)
Accessibility (23)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Jayakarta Lombok Beach Resort & Spa

Number of reviews per page
20
40
Customer reviews
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
This hotel has been around for decades, but it still maintains its quality. I enjoyed my stay at Jayakarta. The rooms are comfortable, the amenities are complete, and the food is varied and delicious.
Translated by Google Icon
See original
Find this review helpful?
Raisah P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, from the security guards to the customer service and bellboys. The hotel is clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Apr 2026
Dear Ms. Raizah, Thank you for your kind review. We are delighted to hear that you enjoyed your stay at The Jayakarta Lombok Hotel and the friendly service from our staff. We hope to welcome you back again. Sincerely, Sherry A. Hakim, General Manager
Translated by Google Icon
See original
E***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The location is strategic and the beach is beautiful
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Apr 2026
Hello E*y, Thank you for your kind review. We are glad you enjoyed your stay with us. We hope to see you again next time. Sincerely, Sherry Abdul Hakim, General Manager
Translated by Google Icon
See original
Novi N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Very comfortable, direct view of the sea, makes me want to come back to Lombok again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Apr 2026
Hello Novi, Thank you for your review. We hope to provide you with an even better experience on your next visit. Sincerely, Sherry Abdul Hakim, General Manager
Translated by Google Icon
See original
PT Bogatech M. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
The old hotel was quite well maintained, but perhaps we stayed during the low season so the hotel room was not ready for use, the water was not running, after asking for the water to be turned on, it turned out the hot water was very dirty, so we only used cold water.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Apr 2026
Dear PT Bogatech MW, Thank you for sharing your experience. We apologize for any inconvenience you experienced during your stay and have reported this to the relevant department for immediate action. This will allow us to maintain the quality of our products and services. We sincerely hope to have the opportunity to welcome you back again for an even better experience. Sincerely, Sherry Abdul Hakim, General Manager
Translated by Google Icon
See original
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The food is very varied, the hotel is clean and nice. Recommended place! Early check-in is possible.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Apr 2026
Hello N*a, Thank you for staying at The Jayakarta Lombok and for taking the time to write a review. We greatly appreciate your support and trust, and we hope to welcome you back again on your next stay. Sincerely, Charry Abdul Hakim, General Manager
Translated by Google Icon
See original
D***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly. It has beach access, so you don't have to leave the hotel to go to the beach. The hotel has a pleasant atmosphere.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Apr 2026
Hello D*h, thank you for your kind review. We are glad you enjoyed your stay with us. We hope to see you again soon. Sincerely, Cherry Abdul Hakim, General Manager
Translated by Google Icon
See original
Wondo H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Strategic location, good environment. A few drawbacks: no elevator, difficult to carry luggage.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Apr 2026
Dear Mr. Wondo, Thank you for your positive review regarding our location and surrounding area. We apologize for any inconvenience caused by the elevator. On your next visit, our staff will always be happy to assist you with your luggage. We look forward to welcoming you back again. Sincerely, Sherry Abdul Hakim, General Manager
Translated by Google Icon
See original
Heryanto D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel area is spacious, direct access to the beach, the waves are not big so it is safe for playing
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Apr 2026
Dear Mr. Herianto, Thank you for your positive review. We hope to provide you with an even better experience on your next visit. Sincerely, Sherry Abdul Hakim, Executive Committee
Translated by Google Icon
See original
MUH A. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
A pleasant experience staying at The Jayakarta Hotel Lombok. Our family and I spent Eid here. The rooms and food were delicious. A few suggestions: perhaps an elevator should be installed or a ramp should be built down from the lobby to the rooms to facilitate the mobility of suitcases and other items (not carried down the stairs), and also to make it easier for guests over 50 whose knees are already fragile to climb up and down stairs. We will return to this hotel again in the future. Thank you.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Apr 2026
Dear Mr./Mr./Muh A.P., Thank you for choosing The Jayakarta Lombok Hotel for your family vacation. We greatly appreciate your feedback regarding our facilities. We apologize for any inconvenience caused. Our staff is ready to assist with luggage if needed. For your next stay, please let us know if you have any elderly family members. We look forward to seeing you again. Sincerely, Sherry Abdul Hakim, General Manager
Translated by Google Icon
See original
M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Been here many times and still satisfied 👍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Apr 2026
Dear M*M, Thank you for your visit and excellent review. We hope to welcome you back again. Sincerely, Sherry Abdul Hakim, General Manager
Translated by Google Icon
See original
J***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Affordable rate with great surrounding views
Find this review helpful?
Accommodation's Reply
28 Apr 2026
Thank you for staying with us and for taking the time to share your positive review. We are delighted to know that you enjoyed your stay at The Jayakarta Lombok. We truly appreciate your kind support and look forward to welcoming you back in the near future. Warm regards,Cherry Abdul Hakim,General Manager.
Pogi H. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel is very nice and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Jan 2026
Hello Pogi, Warm greetings from The Jayakarta Lombok. Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay at The Jayakarta Lombok. We hope to welcome you back again. Have a great day! Thank you. Sincerely, Cherry A. Hakim, General Manager, The Jayakarta Lombok
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The service and facilities are good, only GrabFood and GoFood can't reach the lobby, so you have to walk to the front to get food.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Jan 2026
Dear [Guest Name], Warm greetings from the Jayakarta Lombok Hotel. Thank you for your valuable review. We sincerely apologize for any inconvenience caused by our takeout service. Our hotel prioritizes your safety and comfort. We look forward to welcoming you back to the Jayakarta Lombok Hotel. Thank you. Sincerely, Cherry A Hakim, General Manager of the Jayakarta Lombok Hotel.
Translated by Google Icon
See original
Profile Picture
ade W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Highly recommended for family staycations or company gatherings/outings, with a spacious outdoor area and a strategic location.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 Jan 2026
Hello Mr./Ms. Ade, thank you for choosing Jayakarta Lombok Hotel and for taking the time to write such a wonderful review. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our greatest motivation to continue providing the best service. We hope to see you again on your next visit. Sincerely, Cherry a hakim, General Manager, Jayakarta Lombok Hotel
Translated by Google Icon
See original
Profile Picture
SALIHIN
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Pleasant and calm atmosphere
Translated by Google Icon
See original
+4
1 people find it helpful
Accommodation's Reply
22 Jan 2026
Hello Mr. Salihin, Warm greetings from The Jayakarta Lombok Hotel. Thank you for your positive review. We are delighted to hear that you enjoyed your stay at The Jayakarta Lombok Hotel. We hope to welcome you back to The Jayakarta Lombok Hotel again. Have a great day. Thank you. Sincerely, Sherry A. Hakim, General Manager, The Jayakarta Lombok Hotel
Translated by Google Icon
See original
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
But I got a call from the hotel regarding this booking, even though I had already paid, but overall the hotel was okay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Jan 2026
Thank you for sharing your experience during your stay at Jayakarta Lombok Hotel. We apologize for any inconvenience caused. Your feedback is invaluable in helping us improve our services in the future. We hope to welcome you back to Jayakarta Lombok Hotel again. Sincerely, Sherry Ah Hakim, General Manager, Jayakarta Lombok Hotel
Translated by Google Icon
See original
Farid M. A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Everything was perfect here. Yes it's an old hotel but well maintained. Dedicated and professional staff, I bet they've been working for such a long time here. Love the vibes and serenity of this hotel. Worth money spent
Find this review helpful?
Accommodation's Reply
12 Dec 2025
Dear Farid M. A, Thank you for staying with us and for taking the time to share your positive review. We are delighted to know that you enjoyed your stay at The Jayakarta Lombok. We truly appreciate your kind support and look forward to welcoming you back in the near future. Warm regards, Charry Abdul Hakim General Manager The Jayakarta Lombok Beach Resort & Spa
radesti h.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 30 week(s) ago
A hotel with many memories 🥹🥹. I've stayed here 3 times every time I've been to Lombok.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
12 Dec 2025
Hello Mr. Radeśti, Thank you for your feedback. We greatly appreciate it. Sincerely, Sherry A. Hakim, General Manager, The Jayakarta Lombok Hotel
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
This was my first time staying at this hotel...and I immediately fell in love with it. The serene, calming, and relaxing atmosphere, combined with the beautiful surroundings and the beach, truly created a perfect healing space. I found almost no flaws. The only downside was that I didn't stay long enough.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Dec 2025
Hello, warm greetings from The Jayakarta Lombok Hotel. Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay at The Jayakarta Lombok. We hope to welcome you back again. Have a great day! Thank you. Sincerely, Sherry A. Hakim, General Manager, The Jayakarta Lombok Hotel
Translated by Google Icon
See original
Number of reviews per page
20
40