Santi Mandala Villa & Spa

Explore Santi Mandala Villa & Spa
9.0
Exceptional
From 23 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.3

Meal

9.7

Location

9.1

Service and Facilites

9.2

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Santi Mandala Villa & Spa

Number of reviews per page
20
40
Customer reviews
Gunawan H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 210 week(s) ago
The reservation clerk was still WFH and he missed checking our reservation for the first night so at first we got a room that wasn't ready, it looked like it had been repaired, there were cobwebs on the curtains, the floor was also dusty, the bathtub water was also sandy brown. At first we asked to move and said it was full, in the end we complained directly to the reservation officer's cellphone number and were given a room with a higher type because the type of room we ordered was full. It seems that there are very few employees, maybe because of the pandemic, we also help bring our own items. Breakfast is very simple, choose a menu such as rice grg, toast with egg plus drink like tea, juice. The rest is okay, the rooms are quite large, clean and there is a terrace that directly faces the fish pond and greenery.
Read More
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Wayan W. A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 227 week(s) ago
It 's a good place, nice room, and good service.
Find this review helpful?
Flaneri B. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 230 week(s) ago
Nice staffs, beautiful and clean room. Worth a stay!
3 people find it helpful
Welliani
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 406 week(s) ago
We really enjoyed the quiet location, close to Bali Zoo and the staff were really helpful as we had our little one with us. Food was delicious. Would recommend this hotel to anyone who’s looking for an escape!!
3 people find it helpful
Enie Listio
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 580 week(s) ago
Quiet atmosphere, the location is rather remote. if going to a restaurant for breakfast located quite some distance away.
Translated by Google Icon
See original
Find this review helpful?
Adnortuy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 586 week(s) ago
Villa beautiful natural. We all really liked. Impressive service. But away from the crowded center of Ubud and makanamnya standard short of expectations.
Translated by Google Icon
See original
1 people find it helpful
Eka U.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
10.0
/10
Reviewed 591 week(s) ago
The rooms are comfortable, the food is very good, highly recommended.
Translated by Google Icon
See original
1 people find it helpful
RINI SAPUTRA
icon-Family
Family
icon-origin-TRAVELOKA
5.0
/10
Reviewed 593 week(s) ago
Generally okay. The most unsatisfactory is the quality of the buffet breakfast. Cuisine room service is also less tasty. need to improve the quality of food.
Translated by Google Icon
See original
3 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40