People often mention about Sri Phala Resort & Villa
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Staff Friendliness (6)
Hotel Area (6)
Surroundings (5)
Accessibility (5)
Ambiance (5)
Room Space (5)
Bedroom (5)
Family Friendly (4)
Bathroom (4)
Taste (4)
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Traveler Reviews Sri Phala Resort & Villa
Number of reviews per page
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Customer reviews
Ap
Adi p.
9.7
/10
Reviewed 5 week(s) ago
Very convenient location close to the beach and Main Street. The food at the restaurant is delicious. Most importantly, the room is super cozy.
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Naomi T. R. M.
Leisure
9.7
/10
Reviewed 13 week(s) ago
The location itself is really close from Sanur Harbor, absolutely beautiful place, spacious room, 2 nice pools, nice breakfast, friendly hospitality. I love my stays in this place and sad that I only stay for one day, the only minus is the bathroom, the shower curtains are made from a fabric material instead of plastic so it exposed to water from the shower to the floor.
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Verified Traveler
Leisure
10.0
/10
Reviewed 14 week(s) ago
We stayed here for 3 nights, a very recommended hotel in Sanur.
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F***G
8.8
/10
Reviewed 26 week(s) ago
The staff is very friendly, and there are 2 pools in the hotel, both are nice.
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D***a
8.5
/10
Reviewed 29 week(s) ago
The breakfast tastes lacking, not the variety, just the MSG is lacking, the rest is ok, the service and parking are ok
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1 people find it helpful
DH
Danang H.
Leisure
10.0
/10
Reviewed 65 week(s) ago
The service is very impressive and the location of the hotel is close to Sanur beach and even the Sanur mosque plus it is very close to the location of Sanur harbor
If you really want to explore the charm of the beauty of Nusa Penida Island, but do not have free time to stay on the exotic island, this hotel is the most real and comfortable right choice
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1 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Mr. Danang, Warmest greetings from Sri Phala Resort & Villa! Thank you for your very positive review! We are happy to hear that our service left a good impression and that Sri Phala’s location provides easy access to Sanur Beach, the mosque, and the harbor. We hope you had a pleasant experience overall, and we look forward to your next visit! Sincerely, Theresia. Sri Phala Family.
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A***n
Business
9.4
/10
Reviewed 66 week(s) ago
A hotel with Balinese architectural nuances and typical Balinese service and hospitality makes Sri Phala a second home in Bali.
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Accommodation's Reply
16 Apr 2025
Dear valued guest, Warm greetings from Sri Phala Resort & Villa! Thank you so much for such a wonderful review. We are so happy to hear that the Balinese architecture and the warm hospitality of our team made you feel right at home at Sri Phala. We hope to welcome you back again soon for another memorable experience. Sincerely, Theresia. Sri Phala Family.
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T***y
Business
8.4
/10
Reviewed 105 week(s) ago
The room is spacious and cool. There is a terrace/balcony. the hotel environment is quite full of trees, adding to the cool/beautiful effect. the others are just std. just for the food, it's less for me who is Muslim. Worried about mixing the cooking utensils between those for cooking halal food and those for cooking haram food.
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1 people find it helpful
Accommodation's Reply
24 Jul 2024
Dear Mr Tommy. Warm greetings from Sri Phala and Villa. Thank you for your review. We are happy to hear that you enjoyed the spacious and cool rooms, as well as the terrace/balcony in your room. We are also happy to know that the hotel's tree-filled environment gives you a cool and beautiful impression. We apologize if the food we serve does not suit your Muslim needs. We really appreciate your input regarding concerns about cooking utensils mixing between halal and non-halal food. We will immediately follow up on this with our team to ensure that we can meet the needs of guests who require halal food. Thank you for staying with us, and we hope to welcome you back in the future with an even better experience. Warm regards, Theresia. Sri Phala family.
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k
kiki
9.7
/10
Reviewed 116 week(s) ago
Very nice hotel and friendly staffs.
2 people find it helpful
PA
Plan A.
9.4
/10
Reviewed 122 week(s) ago
The room and bed were comfortable and the staff very, very nice. The place is far from shopping areas but close to the beach. The mosquitoes are really bad and that's why they give you a mosquito spray, but the spray didn't work so well and I got new bites every day. The coffee, breakfast, and food were not the best and served mostly too cold.
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2 people find it helpful
RG
Roger G.
9.1
/10
Reviewed 126 week(s) ago
The room is spacious. Service staff are accommodating, most especially the restaurant staff. There is only a minor problem with the hotel. The bathroom sink is not functioning well.
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Yanie S.
8.5
/10
Reviewed 134 week(s) ago
Comfortable and serene hotel. Next time you go to Bali, you have to come here again, God willing.
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2 people find it helpful
AS
Afriani S.
10.0
/10
Reviewed 138 week(s) ago
This accommodation is perfect for relaxing body and soul. I think that bringing my family here is one of my wishlist next year.
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AS
Ary S.
10.0
/10
Reviewed 182 week(s) ago
The best service. The best anyway 👍🏻.
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LP
Lelly P.
9.7
/10
Reviewed 213 week(s) ago
Thank you, very good. Nice spacious comfortable room.
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4 people find it helpful
Accommodation's Reply
11 Jun 2022
To our guest Mother Lelly,
Warm greetings from Sri Phala Resort and Villa, Sanur, Bali.
Thank you so much for staying with us and also for taking the time to leave us a great review. The review that you have given is our motivation at Sri Phala to continue to improve all aspects of our services in order to be able to provide a clean, safe and comfortable living experience. We hope that we can all welcome you again in the future.
Once again, thank you so much.
Regards,
Gusti Ngurah Arsana
Resort Manager
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eko w. W.
8.5
/10
Reviewed 215 week(s) ago
Excellent services, clean room,
1 people find it helpful
Accommodation's Reply
03 Jun 2022
Dear Mr Eko,
Warm greetings from Sri Phala Resort and Villa, Sanur, Bali.
Thank you so much for taking the time to give us such a great review so that we can stay motivated to keep improving all aspects of our services and products. We are very happy to welcome you to our place and to be able to provide you with the service that meets your expectations.
once again on behalf of the entire Sri Phala family, we thank you and see you again on another occasion.
Regards,
Gusti Ngurah Arsana
Resort Manager
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IN
Irla N.
8.5
/10
Reviewed 215 week(s) ago
Semuanya good service dan terutama pas waktu check out ada barang yang ke tinggalan, tidak hilang.
2 people find it helpful
Accommodation's Reply
03 Jun 2022
Dear Mrs. Irla,
Warmest Greetings from Sri Phala Resort and Villa, Sanur,
The entire management and big family of Sri Phala Resort and Villa, thank you very much for staying with us and also for taking the time to give us a very meaningful review as our motivation to work to improve our services.
Thank you again, and hopefully we can welcome you again in the future.
Best regards,
Gusti Ngurah Arsana
Resort Manager
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AP
Agy P. K.
8.8
/10
Reviewed 222 week(s) ago
Bagus untuk menginap, dekat sekali dengan pantai Sanur.
1 people find it helpful
Accommodation's Reply
09 Apr 2022
To Mr. Agu,
Warm greetings from Sri Phala Resort and Villa,
Thank you very much for taking the time to give us a good review which we will use as motivation to develop again in the future.
We are all happy and proud to be able to welcome you and to be able to provide good service during your stay with us.
We hope that we can welcome you again in the future.
Best regards,
Gusti Ngurah Arsana
Resort Manager
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Ismail L. S.
9.7
/10
Reviewed 224 week(s) ago
Second time here, always a pleasure.
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Accommodation's Reply
09 Apr 2022
Dear Mr. Ismail,
Warm greetings from the big family of Sri Phala Resort and Villa, Sanur, Bali
Thank you sir, for staying with us and also for giving us an excellent review. Very happy to know that we have been able to provide good service during your stay with us. The review that you gave us motivates us to work even harder and improve all aspects of our service.
See you soon, father, always healthy
Gusti Ngurah Arsana
Resort Manager
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Ismail L. S.
9.7
/10
Reviewed 224 week(s) ago
The situation is calm even though in the middle of the city, it feels like in a private villa.
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1 people find it helpful
Accommodation's Reply
09 Apr 2022
Dear Mr. Ismail,
Warm greetings from Sri Phala Resort and Villa.
It is an honor for us to be able to welcome you and provide good service to you. It is a pleasure to know that you felt comfortable during your stay with us. We hope that we can welcome you again in the future. once again thank you very much and see you again sir.
Best regards,
Gusti Ngurah Arsana
Resort Manager