Pleasantly surprised - we booked this as a last minute deal - we got a good deal - didn’t expect much with looking at the reviews. The property was clean, could be better maintained. You can only use the Al fresco bar for all inclusive food and drink which is annoying. However, The food was great - no complaints. Drinks were local brands but again no complaints. The skybar was stunning and cocktails were ok. The resort is in a fantastic location. Within the resort around the pools were very quiet, no rushing around like you’d expect most hotels especially in peak season. We have enjoyed it and would definitely return.

The complex was well maintained and the pool areas were nice. Breakfast was good with plenty of choice. The apartment was shocking!! It smelt of damp, the plaster was crumbling off the walls in the bathroom and living room, the toilet and shower were dirty and the fridge didn't work! We were only there three nights, got there late the first night and were out all day so didn't complain. If we were there longer than three nights I would have insisted on being moved!

Perfect location, lovely grounds and fantastic staff. Beach bar - great staff, sunbeds need to be replaced or have cushions on them. Sky bar - great staff and fantastic Room - unfortunately cleaner didn’t clean our room on our 4 night stay, very disappointed. Please ensure they clean the rooms at least every 2 days. Had to go to reception to get clean towels and toilet roll, not acceptable. Needs looking into 😔

a real little gem of a hotel - great location - loved the beach club and roof top bar. all the staff were lovely. we are all inclusive and a very chilled one at that! no fighting for food and no greedy people, just very civilized. We could always get a drink without waiting. We were really impressed and will most definitely return.

Lovely rooms, hotel, location, perfect xx

The hotel staff were really friendly. Pool area clean, restaurant had a good selection. I would have given more stars if our room had been cleaned at least once during our stay. No clean towels and no bin change, even after requesting it, this really let them down and the reason for my rating

Room and all public areas were spotless, staff were very friendly and helpful.

Enjoyed stay at Los Olivos, staff were very nice, food was good,room was clean. Only let down was room not cleaned. Was told every four days. Had to tell them it had not been cleaned after asking for it to be cleaned the previous day. Would not put me off staying there again. Had a relaxing 5 nights.

Clean apartments, perfect location

The room was nice but the all inclusive was only available from the hotel next door. We also paid for a gold package but apparently all that means is your room has air conditioning. Very poor value all inclusive, we only really used it for breakfast.

Welcome and information was very good Clean room with good facilities Breakfast was varied and good quality

Good quality rooms and balcony. The kitchen area is also helpful with a kettle, iron and toaster. The Skybar is really nice and the infinity pool on the roof is amazing. Highly recommend.

Good

Some devices are broken or old

Nice big rooms, a bit of a walk out if the main reception only, other gate was locked. Overall very good experience.

Like the area of hotel close to everything Didn’t like the state of the room (a lot of damage and dirt) Didn’t like how everything all inclusive was in the sister hotel next door

We stayed in a 2 bedroom duplex villa with private plunge pool/jacuzzi. Room was very spacious and overall was clean, decor a pit grubby and could do with a frehenup..we stayed for 7 nights. Bedding changed twice and towels changed ever other day. Staff were very friendly and helpful, we stayed all-inclusive, food was good but bit repeatative. Woukd we stay again, yes we would.

The hotel was 3 minutes from the beach which was a big plus. The hotel was good but the sofa bed was not very comfortable, it needs a new mattress. The food was amazing, and we were on a full board—an extremely wide choice of salads, meats, fish, and great. A very big remark on the service at the reception and housekeeping, in seven days they never came to clean the room, and change the towels and bed sheets. I had to go to the reception every two days to ask get clean towels, not acceptable

Poor check-in, cleaners cupboard outside room so all cleaners coming and going for 2 hours in the morning 0600-0800 & 2 hours in the afternoon1500-1700. Sky bar is a great location but they insist on paying your bill after 1 round of drinks even if you’re staying for more. Breakfast is poor with the coffee machines barely able to cope and churning out hot milk half the time.

Fantastic hotel. Something for everyone and wonderful staff!