I’m slightly annoyed by this new email from Hotels.com. Don’t try to put a guilt trip on me if I don’t respond. I’ve been using Hotels.com for years. The hotel Riga in Ruse was great. The people were courteous, the room was up to Western European standards, the bathroom was great. The only negative was all the hotel restaurants were closed for the summer, except for one, which was very good. (which is normal) The limited restaurant part is seasonal. The hotel is overlooking the Danube River and the view is great.