Hotel Villa Florencia

Explore Hotel Villa Florencia
7.6
Pleasant
From 266 reviews
Cleanliness

7.6

Room Comfort

7.6

Service and Facilites

7.8

Traveler Reviews Hotel Villa Florencia

Number of reviews per page
20
40
Top reviews
Adrian
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6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Estacionamiento muy cómodo.
Alonso
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

La habitación estaba terrible, para nada lo que anuncian en Expedia o en la página del hotel. El cuarto estaba sucio, no tenía ventanas, no llegaba el wifi y el personal no ofreció alguna solución válida. Fue una muy mala experiencia y para nada valió lo que pagué.
Severiano
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

They went above and beyond to help me out!
maria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

It was a beautiful place
Yesenia
6.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

El hotel es hermoso pero la habitacion no estaba limpia. En el piso habia mamchas, como si no hubiesen trapesdo bien y en las esquinas de la habitación habia mucho polvo.
maria
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Nice and beautiful but, no coffee machine in lobby or room and power went off for about 9 hours with no a/c or tv, light it was dark, could not see if I had to go use the bathroom.
Natalia
icon-Business and Leisure with Children
Business and Leisure with Children
2.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Fatal, muy descuidada, humedad hongo en techos y pisos , olor feo , muy descuidado , El peor hotel que me he quedado en mucho tiempo
Jessica
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Lots of mold in the bathroom, on the curtains and on the furniture. Old curtains with stains as well as the bed sheets they were not changed it was the exact same bedsheets with the exact same stains and sewed holes. Hotel rooms need to be better kept. Ice cold showering water. The property It’s self is beautiful everything outside the rooms is beautiful as well as the animals.
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MONICA
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Las habitaciones son terribles, no me volveré a quedar ahi
heydi
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

la comida no vale la pena y le falta Mantenimiento. las Instalaciones son una belleza.
Nelly
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 129 week(s) ago

Hotels.com verified review

My fammily and I enjoyed our one night stay there. My mother was fascinated with the place. It’s just so peaceful and beautiful. The service was absolutely incredible from the start until we left.
Martin
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 223 week(s) ago

Hotels.com verified review

We have been 4 people in two rooms. Great place, first you feel like paradise. Some rooms smell moldy, we had to change it, broken things here and there. One aircondition made loud sounds, so that you cannot sleep well. Also may rooms are close to the beautiful peacocks, but they make a lot of noise all night long. The restaurant offers a menu via QR Code. When you go there it is more expensive and the menue is smaller. The waiters are very slow and cannot remember what you ordered. The starters have been served with the main dishes. A bottle of white wine came kind of warm without a bucket of ice. The Hotel should habe a bar, it was closed. Breakfast: Toast came cold. They had no black tee. Waiter slow again even if the restaurant was more or less empty. And the little Pools with the fountains are not maintained and very green and disgusting. Its very sad because even an old building this could be a little paradise if.......
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Heriberto
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 230 week(s) ago

Expedia Group verified review

Restrooms,water flow needs maintenance
Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
2.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

They told us our reservation was cancelled and made us purchase a suite for the night for double the price.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 392 week(s) ago

Expedia Group verified review

When my husband and I got to this hotel our expedia reservation was not showing on their system. Nevertheless, the personnel was very efficient and solve it giving us the presidential suite, the only room available. The room was nice and we had a very good night sleep.
José Manuel
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Todo muy bien y muy bonito hotel
Rosario
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

La habitación de buen tamaño, con aire acondicionado incluido, cuenta con tina el baño, al personal le falta ser más atento, la cama muy agradable, le falta mantenimiento al hotel, no servía el internet y no se podía ver la TV, la alberca con el agua verde.
Rogelio
icon-with Friends
with Friends
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Es una lastima que este tan bonita la propiedad, pero este muy descuidadas las habitaciones, le falta cambio de colchones y mi cuarto en particular olía mucho a humedad. con respecto a la ubicación es perfecta a unos 400 metros de centro
Roberto
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Habitaciones con hongos por la humedad en cortinas, paredes con pintura en mal estado por lo mismo. El jardín central es muy bonito y el diseño del hotel muy interesante, pero las habitaciones en mal estado por una evidente falta de mantenimiento. Yo no vuelvo
Hector
icon-
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

La habitación deja mucho que desear, toallas sucias, percudidas mal olor. Ropa de cama mal olor
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