8.6
Very Good
From 189 reviews
Cleanliness

8.8

Room Comfort

8.0

Service and Facilites

8.8

Traveler Reviews Hotel Yaxactun

Number of reviews per page
20
40
Top reviews
ANA
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel was good to be a 3 star hotel, met your needs. The reception people were amazing. Just nobody was at the pool, as it was dirty.
Priscilla
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

We were able to check in a few min earlier. Only critic is water runs out had to call 2 times to fill tanks , also no warm water in morning had to call to be fixed. Amenties are given upon request at certain time. Cannot be given at other times that cleaning crew not present as they keep it locked "supposedly". The hotel is 3 blocks away from beach front but very far from city center and bus station . They need to be mindful of how many people are reserving room to leave that many towels and amenties, so we dont have to be asking for extras. Also so many controles for tv, air, and fan.
Read More
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Todo súper bien
Oscar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Excelente ubicación y muy buenas instalaciones.
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very nice staff, clean and renovated rooms, close to the beach and restaurants.
Carlos Adrian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Lots of tractor trailer traffic by hotel.
Inidia
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

La Hotel was amazing! We had fun per one night.
Maria
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The property is well run. They were there for every request I made. Downside, if any, buildings around are not well kept but it is safe to walk and within meters from the malecon
Francisco
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Many trucks at all hours in transit, rooms overlooking the street is very noisy, it is understood that it is not in the hands of the property, consider if the noise bothers you, this is not an option.
Arthur
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Everything was great, Good people run this hotel, I got a little happy and had the music on a little loud, was asked to turn it down, totally my Bad, they were very polite about it and I apologize for being inconsiderate.. 5 Stars all the way
susan
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great location
Alexander
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Great refurbished hotel a couple blocks away from el Malecón. Wonderful staff, clean and comfortable. The only issue was the street noise from the large cargo trucks that driver through town all night to get to the Port. Next time, we’ll try to book a room away from the street.
Luis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

This hotel was beautiful and the customer service was top notch! The reception gave great recommendations and was very accommodating, her name is Alondra! She made our stay extra special. Close enough to walk to everything but distant enough to be unbothered. Will definitely stay again.
Sophie
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Wife and I had items to attend to in Progresso and the staff here was extremely accommodating to our needs
vilma
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

No parking,very noisy
Priscilla
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Convinent location near the beach, 2nd time staying at this property wanted to give it benefit of the doubt. Got to location and thier was a electricity outage. Per staff had just occurred , per neighbors and CFE whole town was told a day before that electricity would be restored next day by 3pm. Property owners did not bother to call me to notify me of problem and surprisngly being a buisness hotel they dont have a generator. So had to sit in room in hot humid weather for 50 minutes , power was restored at 250 pm. Other than this mishap, staff is welcoming and attentive. The room I got this time facing city view was more spacious then the one I got last year. Pool looked cloudy and unkept. AC was working amazing afterwards. They had a restaurant but no in service now. They have bikes for rent.
Read More
Carolyn
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

This little hotel is really cute with a lovely pool in the courtyard and very clean, nicely renovated rooms. The staff at the front desk were amazing, so obliging and accommodating. They even helped us order pizza one night when it was pouring rain and the restaurants on the malecón were all closing. The only downside is that there is noise from the traffic on the road but we were so tired after spending a wonderful day at the beach that we slept through it anyhow! We will definitely return to this charming little hotel.
Read More
Josiel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Simple but clean and with very nice staff. People very helpful on giving directions and suggestions. Room a bit small but comfortable, with frigobar, air fan .. locker and comfortable. 2 blocks from the beach but areas around a bit odd. But is pretty much the same way of the full neighborhood. I would go back with no problem
Daniel
10.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Very nice hotel. We stayed in the business room so lots of outlets which I was happy about. Pool was nice and refreshing. Bed was comfortable but a bit firm. Pillows were nice. Very attractive hotel only two blocks from the beach. Hallways are loud since everything echos. Overall a lovely place to stay and would stay here again.
Read More
Lydia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Close to the Beach,!
Number of reviews per page
20
40