On check in was told swim up room I booked was not available, would not refund so we could book a swim up at another hotel (which is what we requested) so had no choice but to accept the standard room offered with no reimbursement for the difference in price. Terrible service do not book with Expedia or stay at this hotel!

The staff are really lovely and helpful. The hotel was clean and the pool area and restaurant were fantastic. Short walk from a few really beautiful beaches and walking distance to many restaurants in Lassi. The hotel restaurant served excellent food and drinks and the view of the sea from the hotel is amazing. While the furniture in the room was dated, it had everything I needed and was large. I especially enjoyed having a sea view and my own seating area outside. I really enjoyed my stay and hope to return some day.

The service from reception was extremely poor. The shower had mould in it. The bed was super hard and uncomfortable. Air con in the room hardly worked. Fridge in room didn’t get cold. Overall, very dissatisfied.

We showed up to the hotel after 24 hours of travel, we had booked a swim up suite for 4 nights. We arrived and they told us we could not have the room we booked 5 weeks in advance, they gave us an old basement room for our first night. I asked them to return the difference of the room prices to us, and they bluntly said they would not return any money to us. I asked again the next day, they said they would give us a free dinner at their hotel. I said no, I want the value of the room returned, and they said no. Our service was terrible after this the entire time. The servers at the pool bar were very pleasant, the only kindness we received.

Great hotel. Fantastic staff. Breakfast great. Wonderful Pool. Don't let the building work at the front put you off. You can't hear any noise at all.

What an amazing hotel. Lovely rooms that are meticulously cleaned each day and given the turn-down service at night. Fantastic food, not only the sumptuous breakfast buffet that's included, but also the lunches and dinners a la carte - all served by friendly, smiling staff. Oh and then a cocktail bar with a glorious view to start or end the night. Cannot fault it.

Beautiful hotel in a great location. The pool was gorgeous and I had an amazing view of the ocean from my room. The hotel staff were also top tier.

Beautiful property. Hotel staff was very kind and welcoming. We would stay here again.

Quiet, tranquil hotel with attentive and friendly staff. Beautiful room overlooking the Ionian Sea on an island which felt very safe. Highly recommended.

We stayed here for 5 nights in July and it was amazing! The hotel is beautiful, the images online do not do it justice. It is quiet, and even in peak season was not super busy. The staff are lovely, and food and drinks are amazing. We were upgraded which was a suprise and the swim up rooms were incredible. We will definitely be staying here again! Thank you!

Great hotel with lovely design features. Our initial rooms aircon unit had a fixed temperature so it was like an oven at night. In such hot conditions this wasn’t great - especially when they told us the technician had fixed it and it couldn’t be amended. Only to find out that other guests could control their desired temperature. After 2 nights we had to say something and they changed our room. Everyone comments on the lack of umbrellas by the pool and it’s true - it’s ridiculous and I dont understand why they don’t do anything to resolve it. The only other challenge he is there’s nowhere for guests to shower if you have a late flight. Other than that we had a great stay. Great staff and beautiful views etc

The property was lovely. Our room was fabulous with a sea view and breakfast everyday was amazing with beautiful views of the ocean.

Liked everything. Very relaxing, everything high quality, staff go above and beyond but not in your face. Very zen like environment didn't want to leave.

The hotel is really nice ! Excellent staff! Excellent breakfast and very beautiful room. I think I didn’t receive an upgrade because nobody told me so, but the room I had booked was really nice ! Very happy with our stay

Great place to relax in comfort. Staff are excellent and great beaches nearby. Couldn’t fault it and will be returning.

Friendly staff, extra mile, would personally like the bars to be busier. Happy hour should be happy hour, currently too restricted

Well laid out property, staff very good, bar, dinner breakfast all very good. A few technical issues in the room which were resolved.

Beautiful gardens and swimming pools beaches nearby. Plenty of restaurants to eat out. Easy access to airport. Friendly staff always happy to assist. Highly recommended.

I liked the hotel and the layout, the pool area, is very good looking, the average age of the people staying there is probably late 50's to mid 60's so you can be pretty much be assured that you won't get a football or a frisbee flying across the pool area, there is a beach near the hotel where you can watch the sunset called Makris beach. The WiFi in the room was very temperamental, the actual rooms are very very good looking apart from the front door to each room, which is strange, if they were to be changed then that would be a great bonus. George at the bar by the pool is brilliant along with the staff there and the staff at the bar in the front by reception, I can't fault any of the staff and there are too many to mention, but they were all great!

Perfect stay