This is a cheap and cheerful hotel that was in a handy location for our stay. While the staff were friendly, I had to ask for very basic stuff like towels and drinking water as none were available in the room. Bed was comfortable and the shower room was clean and worked well.

Parking was secure. Greeted well by reception. Room was very tired and grubby looking. Kettle turned off when it wanted. Phone charging point didnt work. Window nets were grotty and dust under the bed. Bathroom sink pipes exposed and radiator very rusty and toilet seat very worn. Considering this, it was too dear.

Budget accommodation. All okay for a short stay. Short walk from St James overground and on bus route. Accommodation was basic but clean and tidy - all good for the price.

Parking was easy and very secure. Breakfast warm (not hot) but appeared freshly cooked.

The room was adequate as I was only staying for one night. There was a ceiling fan which was needed as the central heating was on quite high. The one negative with the room was that the shower wasn't very warm. Also the secure parking on sight costs an additional £10.

Pieseful place, nice and quiet. Welcoming Staff and a very clean, comfortable room.

Ok property but room very basic and stayed in room at front and main road very noisy all night. Room clean and shower was good. Staff were very helpful and gave excellent customer service.

This hotel never disapoints. We have been twice before, and we are always impressed by the indulgence of the hotel. The rooms are impecably designed, the food is delicious, the staff are friendly and courteous.

Basic room but clean. Staff friendly and helpful. Only downside was the wifi was quite poor

Incredibly strong smell of cigarettes in non-smoking room. Asked to change rooms which friendly staff responded too but the second room ended up being just as bad. Made for a very poor night’s sleep between the smell and the sound of the fridge.

Room compact nice n clean bed linen good and general cleanliness good could do with softer lighting for reading at night small table by beds with lamp on as main light very bright .

Friendly and helpful staff

Helpful staff, clean room

Hotel is a room i stayed in was nice and the beds are very comfy with a good ceiling fan which was a life saver due to the heat. Only issue was the remote did not work but thats minor. Area around is not ideal as very residential but it near a train station with easy access so another positive. Staff very friendly and helpful.

The staff were very helpful and my room was clean. The towel decor on the bed was so cute

The area didn’t feel safe

Whilst the staff were accommodating in checking us in late at night, our room smelt strongly of cigarettes (especially the bathroom) and the inboard fan did not work properly. When this was raised with the hotel staff, they were unwilling to assist us or provide any compensation for providing with us with an unkept and smelly room.

Had a very pleasant stay staff were very welcoming and helpful all i all a nice place to stay

Quiet and comfortable

I did have to ask for WiFi code which I needed to plan my next bit of my trip. The member if staff on duty didn’t know where I could get a meal in a pub nearby. I did find the shower cubicle a bit tight but it was a small room. However I left a compact mirror begging and the staff say they will post it to me which I shall be very grateful for .