Perla Maya Hotel

Explore Perla Maya Hotel
8.0
Very Good
From 261 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.4

Traveler Reviews Perla Maya Hotel

Number of reviews per page
20
40
Top reviews
Andrea
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

very friendly staff. The front clerk was very helpful in giving us things to do, and letting us know what to avoid as well.
Lori
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everyone was so welcoming and helpful. The room was clean and the shower had hot water! Breakfast was delicious too and the place was super close to the main spots in town. Nice size pool however it was too cold to swim.
Riaz
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Like A Hostel, Location Good, Breakfast Good, Room Condition Needs To Be Upgrade..
Juan J
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Hotel was okay but the main entrance was kind of scary do that there is a river next to it and gives you the impression that something is going to happen to you. The front desk person needs to improve his costumer service.
oscar
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice people excellent service
Dorian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good breakfast
Max
icon-with Partner
with Partner
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Breakfast staff was rude and never opened in time. Room was loud and not in good repair.
Ana Lucia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

All good, good service and food
andree ann
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

La chambre était très comfortable, le déjeuner est simple et délicieux. Staff très sympathique. À deux pas du lac, donc l’abris du bruit de la ville.
Carlos
icon-with Partner
with Partner
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Staff was great. Room was a dump. Bedding smelled terrible. Leak in the bathroom. Noise kept us up all night. Power went out in the morning. Stay at your own risk.
Ana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Rápido y amables
Tina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff were all amazing, friendly and helpful. The room was clean, we were upgraded from a queen to a king, which was great but the wifi was not too good. The breakfast was very good.
Andrew
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

.
Matthew
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The view from the roof of the lake was nice. The room was fine and there was good hot water in the shower. The breakfast was simplistic and a choice between a local food of beans, scrambled eggs, cheese & tortilla or American food of fruit, scrambled eggs, toast & jam. The staff had poor English skills. There was a nice looking pool which we did not use.
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Jacinto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Desayuno muy Rico Empleados muy amables buen servicio y muy buena atencion Al cliente
Krisztina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Pool was a bit cold because of the weather
mario
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Yes
Grecia
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Amazing! Muy bueno!
David
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

No habían toallas suficientes y no tenían shampoo
Mahnaz
icon-Leisure
Leisure
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The entire night dogs barking. After AM the roosters joined dogs with loud noise. We stayed 4th floor which had no hot water to shower and water was barely coming out of shower or faucet. Extremely low water pressure and we didn’t have wifi in 4th floor. The blankets were extremely itchy . Medium friendly staff . Not recommend
Number of reviews per page
20
40