Great old hotel. Super location if you are going to the Dockyards. Thin walls, squeaky floors and the carpets need cleaning. Easy parking. Other than that all good.

The welcoming was really nice. The room was clean and spacious and we were allocated a room with a nice view. We did have one or two minor issues which the staff were happy to put right and did so promptly. The breakfast options were just right and no hassle at all. All in all, happy to recommend.

Such a charming building and very kind staff! Just across from Gunwharf Quays, the bus & train station. Super convenient for those coming into or leaving portsmouth via public transport!

Beautiful hotel second time there and we loved it again. Friendly staff, good food, lovely bar and restaurant perfect location for the dockyard.

The location was perfect for our visit to the Historic dockyard. Almost opposite the entrance! We were in the room looking out over the water. It was large and clean and comfortable. Breakfast is freshly cooked for you. They had gluten free options for me

The staff are the saving grace for this hotel. All more than helpfull. The old hotel itself needs work. Our room (25) small, ageing single beds, two hangers on a hook for a wardrobe. Poor water pressure in the shower that occasionally went off or cold. Toilet bowl not anchored to the floor.The bar, manned by the receptionist, dirty as was the carpet in the dining room. We were the only guests in the dining room for the Sunday“carvery”. A frozen chicken portion thrown in the deep fryer, some vegetables and covered with gravy. Burnt yorkshire pudding inedible. This hotel in a great location needs work.

It was absolutely great for what I needed

Huge comfortable room. A little dated but clean. Good Breakfast choices included. Helpful front desk.

Very close to train & dockyard. Great atmosphere.

Nice hotel. Excellent location. Clean with pleasant staff

Overall friendly and helpful staff. Great location. Wonderful breakfast and dinner option (sushi menu). Only complaint was the stained carpets in the rooms.

Lovely big room. Liked the bathroom. Staff very helpful.

Everything was really nice. The air conditioner was a little noisy.

Enjoyed my stay. Very friendly staff.

We had a lovely stay and would definitely stay again. Ideal location for historic dockyard and Gunwharf keys outlet with numerous bars and eateries. Our room was at back of hotel so nice and quiet, corridor to it though was very very warm. Breakfast was great, staff we met were lovely. Would definitely recommend

Great welcome and friendly staff. Lovely family room with stunning sea view. Characterful, slightly old fashioned with faded furniture that added to charm. Excellent food. Convenient parking. Location, location, location.

Hotel staff was wonderful and the location is perfect for walking around the city.

Lovely stay staff work incredibly hard running here there and everywhere but always at hand and helpful when you need them. In a great location and comfy stay

Great place with easy access to the Historic Dockyard and the shops/restaurants on the waterfront. Also next to the Hard Terminal for a quick bus ride to the city centre for shopping.

Hotel is in appalling condition. It is king over due a refurbish. On the corridors leading to the rooms there are unlocked electrical cupboards with bare wires and electric meters, this should be a locked cupboard and wires need to be made safe. The mattresses were in appalling condition. We were unable to sleep in the first night due to severe discomfort. After reporting this to reception the mattresses were eventually changed, supposedly to brand new mattresses. They were not new and had just been pulled from a different room. Due to the severity of discomfort we barely slept. The quality of breakfast was almost as bad as the beds! The cooked breakfast was swimming in grease and a small portion with no option to add any additional items. The continental breakfast was only available if you were at breakfast as soon as it opened, they did more refresh the pastries or yoghurts throughout breakfast service. The advertised fresh fruit was week old half rotten apple or mushy banana, neither were suitable for consumption. The coffee and tea facilities were passable. The room was old and in desperate need of a refurbished. The only waving grave was the bathroom which had recently been refurbished and was still of decent quality. The staff throughout the visit were polite and friendly but very slow to respond to and action negative feedback. I will not be staying at this hotel again which is a great shame as it is in and ideal location to visit all the historical naval history sites