Jacqueline
Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
You can park outside the hotel theres about 6/7 spaces but u have to pay £10 a night and they dont say it till uve actually booked but i wouldnt bother unless u r a Druggie or Alki or a chavi loudmouth with no respect for others. The photos on your website are obviously from many many years ago because it is now an absolute filthy mess. Threadbare dirty carpets, pkaster and paint coming off all the walls, damp patches everywhere, tiny rooms and some with no windows. Says a tv in the rooms , but they dont work in some. The staff lie to you and fob u off. I have taken lots of photos to prove this , both customers and staff were smoking Wacky Backy etc cos it stunk all the time and there was lots of shouting screaming and talking till all hours so if u need any sleep you wont get any. I did complain on the first day and they did change our room which was a bit btr butthe telly was broke and no window except in the bathroom with all the broken tiles. The wifi also didnt work even tho it was advertised as free and available. I askedv3 different staffembers to sort things out but nothing as been done and no phone calls from the management. Im very suprised u have anything to do with this hotel because it is a bad advert for your company.
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