8.4
Very Good
From 499 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.6

Traveler Reviews H Hotel

Number of reviews per page
20
40
Top reviews
Ross
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was very nice, there were some issues such as the 200 euro damage deposit you have to pay on arrival, and have to wait around 4 days for it to be refunded after your stay.
Kashara Ashara
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My stay was average. The room was clean and look like the pics online which was great. Dining staff were friendly but not front desk. Plus I used the cup and spoon in the room and it was never washed or removed. The stain was still present on both item. Another time house keeping came inside my room without knocking or acknowledging themselves, not cool.
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Ian
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was really nice and clean, bathroom was fab, especially the shower. The staff were friendly and efficient, the spa was nice, the breakfast was lovely. However, the noise of the music from the hotel nightclub was unbelievable! It went on until 3-4 in the morning and was so loud. It resonates through the whole building and if you want a decent night's sleep, think very hard about this hotel. Real shame as with the ridiculous music going on, this would be a 5 star review.
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Shania
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff at H Hotel were friendly and helpful, and we’d especially like to thank Khyam, who went out of his way to assist us with the issues we experienced. Unfortunately, we did face ongoing problems with some of the amenities, which meant we had to move rooms multiple times. This was quite disappointing and affected our overall stay.
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Adeel
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Noisy and poor service
Colin
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Overall the highlight of this hotel is respectful staff and the proximity to nearby events and lively area in St Julien’s. The downside is the noise pollution is very unavoidable and can be difficult to manage for stays greater than a couple days. I would advise that this is not a “romantic” hotel, and you will be exposed to noise pollution till roughly 4 AM local time daily. This is because H hotel is above a few clubs, so rooms with balconies (without sea-view) are directly above loud speakers that bounce off of the walls and go into the H hotel floors. The rooms and windows are not soundproofed, so although you will get relief around 0400 from the clubs and party speakers outside - you will also hear drunken people retuning and making lots of noise throughout the night. I attempted to switch my room during my booking from Dec 28-3 Jan and was successful after 3 days of attempts on 1 Jan after more guests checked out. I am hoping moving to the alternate side of the building will allow better rest as I have been unable to sleep well for the majority of the trip despite 32db ear plugs combined with noise cancelling headphones. I would recommend this hotel to younger folks who are comfortable with all-nighters and heavy sleepers. Some other points: -concerning I haven’t seen the dry or wet saunas cleaned in the “Spa”, the wet sauna looks like it has scum and dirt, and the grout is yellow and dirty -the coffee makers are very low quality, we had to have it replaced twice
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John
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great decor, really comfortable bed and lovely bathroom. Very courteous staff! Definitely recommended. Will be staying there again.
Mark
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Lovely hotel, nice friendly staff, rooms great, a bit dark, everything in there though, couldnt early check-in, that was only fault, would go again, you are by the nightlife, didnt disturb me, but someone will have to moan. In all, Great hotel as a "base" for your holiday, would return ;)
Josephine
icon-Leisure
Leisure
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff not informative on arrival, didn’t explain breakfast times or where to go for breakfast in the morning. Would have been nicer if their staff had communicated better
Ashley
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Amazing but needs better pillows
Shazia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent service with great breakfast & catered for all even halal on request. I would definitely recommend this hotel as close to all amenities. Hugo burgers was delicious. The only downfall is the loud music going on til late but it is the busy side of St Julian.
Xenia
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Don’t recommend for stays longer that 3 days max. Staff was unhelpful and rude, rooms not “luxurious” at all. Very loud area. I highly don’t recommend. Spa treatments too pricy for the level of quality offered.
Utsav
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The rhotel and rooms were neat and clean.English Breakfast was tasty and sumptous. The staff was very courteous especially after we requested night reception staff Salman to change our room due to the noise from the clubs. As we had checked in at 1am there were no rooms available to change. Next day morning the Manager Ahmar moved us to a better room on the other side and away from the noise from the clubs.
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Laura
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff were all really friendly, great roof top pool and the spa is stunning. Treatments were also amazing
David
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I was really disappointed with the H hotel, firstly I booked a suite with hot tub, nothing worked. The hot tub never worked the curtains didn't worked the doors didn't lock the room wasn't clean, the hallways needed a deep clean the breakfast restaurant area was dirty and tables were not wiped down after each resident in some area, the toilets needed regular cleaning in that area as well. I asked for a decaf latte I was ignored. The food was not nice at all and not much choices for vegan and fresh juice is not fresh juice more like concentrate. My room did get changed after this first day as they said they knew the room had issues but had no more rooms. I was offered a champagne but that really was not good enough, no refund on money. They changed to another room on the 9th Floor the following day which was okay, the downfall was that floor had a dreadful smell. The smell knocked you back for sure and the hot tub water is yellow and the one on the balcony not sure if the water had been changed, did not want to chance it as that looked like it had already been used by someone else and not clean. Basit at Reception is good. So sad the property let me down. Paid for breakfast but some days could not stomach eating in the unclean environment. Honestly there are better hotels, don't be fooled, this one is not worth it other than location.
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Xi
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The rooms on the side of the club street were too noisy. Music played until 4am in the morning. It's impossible to sleep. I had to upgrade my room to the other side facing the sea. It's much nicer but more expensive for sure. I like the ceiling mirror in general in the room. That's the best part. Spa and rooftop swimming pool was not bad either.
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Rhona
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We had a fab stay at H Hotel. The staff were very helpful. The room was beautiful, though I was disappointed initially to realise that we had an "inside" room, with no view, however, it was lovely and peaceful at night, so we both had the best sleep! The spa is lovely. We didn't eat at the hotel as we prefer to wander around to see what's available, but with Hugo, there's loads of choice around the hotel. Loved it.
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Dmytro
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

THIS IS SCAM. Really bad and unprofessional staff. Check-in took 1 hour, and checkout took 30 minutes of waiting. Very unprofessional staff. Room was horrible, safe didn’t work, dirty table and bed. We booked hotel because of the indoor pool and it didn’t work our entire stay. We checked with staff and everyday they told us that „today it will work” - but it didn’t work. Entire hotel has smelling bad. Really disappointing stay. DO NOT RECOMMEND THIS HOTEL.
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Thomas
icon-with Partner
with Partner
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Impossible to sleep at night loud thumping music from the hotel bar from 11:30 pm to 04:00 am
Thomas
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Excellent service, friendly staff. Great facilities and clean room.
Number of reviews per page
20
40