Hello Greth, Thank you for sharing your feedback. We’re genuinely surprised by your comments, as we strive to maintain a clean and welcoming environment for all our guests. If there was indeed a cockroach in your room, we would have appreciated it being brought to the attention of our reception team during your stay so we could address it immediately. Unfortunately, we did not observe any such issue in any of our rooms, and regular pest control is carried out to maintain hygiene standards. Regarding our visitor policy, all guests are clearly briefed upon check-in that outside visitors are not permitted in the rooms. This policy is in place to ensure the safety, privacy, and comfort of all guests. We kindly encourage guests to raise any concerns directly at the reception during their stay, as this allows us to take immediate action. Leaving reviews without reporting issues on-site limits our ability to respond effectively. We also respectfully ask that feedback remain fair and factual, as inaccurate claims can be misleading. We’re glad you found our location convenient, and we regret that your overall experience did not meet expectations. Your feedback will be shared with our team for further review and improvement. Sandpiper Hotel Singapore

Hello Y***a, Thank you for your kind feedback. We are delighted to hear that you found our hotel budget-friendly and appreciated our location in vibrant Little India, along Rochor Road. It's a neighborhood full of culture, color, and culinary delights, perfect for travelers looking to explore the authentic side of Singapore. We hope your stay was comfortable and convenient, and we look forward to welcoming you back again soon! Sandpiper Hotel Singapore

Hello R***a, Thank you for sharing your feedback. We're truly sorry to hear that your stay was disrupted by cleanliness issues, noise disturbances, and unsatisfactory housekeeping service. This is far from the experience we aim to provide, and we sincerely apologize for the discomfort it caused you. We take your concerns seriously and will be reviewing them with our housekeeping and operations teams to ensure immediate improvements are made. If you encounter any issues during your stay, we strongly encourage you to inform our reception team so we can take prompt action to resolve them and help make your stay more comfortable. Your feedback is invaluable, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you again and provide a much better experience. Sandpiper Hotel Singapore

Hello Eny, Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us. It's great to know that you found our location convenient, being so close to Rochor MRT and surrounded by a variety of halal food options. We're also pleased that you found the hotel comfortable and our staff friendly. Your kind words are much appreciated, and we look forward to welcoming you back for another pleasant stay. Sandpiper Hotel Singapore

Hello Qonita, Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. We regret that we were unable to provide you with a plate, bowl, and fork upon request, as we do not have these items available for lending. Additionally, we apologize for the lack of tissues in your room. This is not up to our usual standards, and we will ensure that our housekeeping team addresses this issue promptly. We are glad to hear that you found our location convenient. Your feedback is valuable to us, and we will use it to improve our services. We hope to have the opportunity to welcome you back and provide a more comfortable and enjoyable stay. Sandpiper Hotel Singapore

Hello Trihanny, Thank you for your review! We're delighted to hear that you found our location convenient and enjoyed the room upgrade and chocolates for your anniversary. We apologize for the inconvenience caused by the elevator being out of order during your stay. Your feedback is valuable to us, and we'll work to ensure such issues are resolved promptly. We hope to welcome you back soon! Sandpiper Hotel Singapore

Hello Puwenes P, Thank you for your kind review! We’re delighted to hear that you enjoyed your stay with us in Little India and found our location convenient, especially with the proximity to Rochor MRT station and easy access to halal food. We’re glad to know that our staff made a positive impression on you, particularly the gentleman you mentioned. We’ll make sure to pass on your compliments to him. It’s also great to hear that you found it easy to reach us from Changi Airport. We appreciate your feedback about the vibrant atmosphere at night and are pleased that you had an overall good experience. We look forward to welcoming you back in the future. Sandpiper Hotel Singapore

Hello Bay Chooi Ling, Thank you for taking the time to share your valuable feedback regarding your recent stay with us.Your comments about the cleanliness have been noted, and we assure you that we are taking immediate steps to address this. Our housekeeping team has been informed and will pay extra attention to ensure that our high standards are met consistently. Regarding the noise issue, we understand how important a peaceful environment is for our guests.We would be happy to offer you a room in a quieter section of our establishment for your next visit.Please let the reception knows that you only prefer strictly no window room. We appreciate you bringing these matters to our attention, and we hope to have the opportunity to welcome you back soon, ensuring a stay that meets all your expectations. Sandpiper Hotel Singapore

Hello Mohd Azua Abu Hassan, Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay, found our receptionist helpful, and were pleased with the complimentary room upgrade. We sincerely apologize for any inconvenience caused by the cleanliness of the towels provided. Please rest assured that we hold cleanliness to the highest standard and your feedback has been forwarded to our housekeeping department for immediate review and action. We are committed to providing our guests with the highest quality of service and accommodations, and we hope to have the pleasure of serving you again in the future. Sandpiper Hotel Singapore

Hello Rangsinee Konthong, Thank you very much for your review. We are happy to know that you found the location suitable to your needs. We will advice all guests to be very careful with the glass products most importantly not to injure yourself. Unfortunately, there will be a charge should the items found damage. Sandpiper Hotel Singapore

Hello Sawali, Thank you for your review. We are sorry if you feel that we are not polite. The cash deposit information was written on the terms and condition and you may have missed that information. We will urge you to read the information and be prepare when you check in to avoid any unhappiness. Sandpiper Hotel Singapore

Hello Eka Riskayadi, Thank you very much for your kind review. For children age 3-9 will be chargeable only 2 years and below stays free. Usually, we will recommend to upgrade to a bigger room as it has more space in the room. Sandpiper Hotel Singapore

Hello Suryono, Thank you very much for staying with us. We are happy to know that you find the hotel's location suitable for your travelling needs. We hope to see you soon again. Sandpiper Hotel Singapore

Hello Wisnu Satriyo, Thank you very much for your kind review. We are glad that you enjoyed your stay with us. Sandpiper Hotel Singapore

Hello Yohanes Yudhi Adikusuma, Thank you very much for your kind review. We are glad you enjoyed your stay with us. Sandpipe Hotel Singapore

Hello Regina Meiliana, Thank you very much for taking time to review your stay experience. We have ear plug on request should you require some due to the street noise. Sandpiper Hotel Singapore

Hello Rindi, Thank you very much for sharing your stay experience with us. Sandpiper Hotel Singapore

Hello Sukar Tik, Thank you very much for your kind review. We are happy to know that you have find the location of the hotel suitable for your travelling needs. We hope to see you soon again. Sandpiper Hotel Singapore.