C***e

Staycation

9.7

/10

Reviewed 1 week(s) ago

The rooms are clean. The breakfast menu is quite varied and delicious. Almost no complaints.

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TATAS T.

Staycation

10.0

/10

Reviewed 1 week(s) ago

Upon arrival, I was greeted by excellent valet service, and then at the reception, I was also greeted with super friendly, helpful, and informative service. The rooms are clean, spacious, quiet, and fully equipped, perfect for a staycation. Highly recommended. The view is stunning.

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Dede H. M.

Leisure

10.0

/10

Reviewed 2 week(s) ago

Swiss-Belinn Manyar, a hotel that makes my family and I want to stay again. The hotel staff is very friendly and helpful. The hotel room is very clean, fragrant, comfortable, and soundproof, making for a very good night's sleep. The breakfast is... amazing... very varied and delicious. The clean swimming pool with city views... The best...

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Accommodation's Reply

30 Jun 2026

Dear Mr. Dede H.M., Sincerely yours from Swissôtel-Belinn Manyar Surabaya. We are honored to receive this positive review. We are delighted to hear that the service, comfort, and amenities we provided met your expectations. This review is a great inspiration for our team to continue maintaining and improving the quality of our services. We hope to always provide you with the best and most memorable experience. We look forward to welcoming you and your family back again in the future. Sincerely, Andrey Kurniawan, General Manager

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K***a

Leisure

8.5

/10

Reviewed 2 week(s) ago

Staying here is great! Affordable, easy access, complete and comfortable facilities. You can order food, affordable prices, and delicious food.

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PT KINARYA S. S.

10.0

/10

Reviewed 3 week(s) ago

Amazing experience, very clean rooms, very friendly and helpful staff.

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Accommodation's Reply

30 Jun 2026

To Mr./Ms./Mrs. PT. Kinaraya S.S.; Sincerely yours, from Swiss-Belinn Manyar Surabaya. Thank you for your review of your stay at Swiss-Belinn Manyar. We are delighted to receive such a positive review about your experience at Swiss-Belinn Manyar Surabaya. We are confident that your review will encourage us to maintain and improve our services, facilities, and products. Thank you for being our guest. We look forward to welcoming you back on your next stay. Sincerely, Andrey Kurniawan, General Manager

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M***a

10.0

/10

Reviewed 3 week(s) ago

Good service, delicious food, recommended.

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Accommodation's Reply

30 Jun 2026

Dear Valued Guests, Sincerely, Swissôtel-Belinn Manyar Surabaya... Thank you for choosing Swissôtel-Belinn Manyar as your preferred accommodation. We are committed to ensuring every guest's satisfaction with our services, facilities, and products. We look forward to welcoming you back to Swissôtel-Belinn Manyar Surabaya in the future. Sincerely, Andrey Kurniawan, General Manager

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E***A

Business

10.0

/10

Reviewed 3 week(s) ago

The best hotel if you have study business at ITS.

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Accommodation's Reply

30 Jun 2026

Dear Valued Guest, From Swissôtel-Belinn Manyar Surabaya, we respectfully thank you for taking the time to share your positive experience with us. We are delighted to hear that your stay was comfortable and memorable. We greatly appreciate your compliments and kind review. Thank you for choosing Swissôtel-Belinn Manyar as your accommodation destination. We look forward to welcoming you back on your next visit to provide you with an equally impressive or even better experience. Sincerely, Andrey Kurniawan, General Manager

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EKA P.

Business

10.0

/10

Reviewed 3 week(s) ago

Excellent experience staying at Swissbelinn Manyar

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Accommodation's Reply

30 Jun 2026

Dear Mr./Ms. Eka P., Sincerely yours from Swiss-Belinn Manyar Surabaya. Thank you for your review of your stay at Swiss-Belinn Manyar. We are delighted to hear your positive feedback about your experience at Swiss-Belinn Manyar Surabaya. We are confident that your comments will encourage us to maintain and improve our services, facilities, and products. Thank you for being our guest. We look forward to welcoming you back on your next stay. Sincerely, Andrey Kurniawan, General Manager

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Sagung P. C. A.

10.0

/10

Reviewed 3 week(s) ago

Very comfortable and will stay here again.

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1 people find it helpful

Accommodation's Reply

23 Jun 2026

Dear Mr. Sakung P.C.A., From Swiss-Belinn Manyar Surabaya, we respectfully submit this positive review. We are delighted that you enjoyed your stay at Swiss-Belinn Manyar Surabaya. This review is a great inspiration for our team to continue maintaining and improving the quality of our service. We strive to always provide you with the best and most memorable experience. We look forward to welcoming you back in the future. Sincerely, Andrey Kurniawan, General Manager

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B***N

8.5

/10

Reviewed 4 week(s) ago

The service is very good, the best.

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Accommodation's Reply

23 Jun 2026

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Octavia D. R. S.

Staycation

10.0

/10

Reviewed 5 week(s) ago

We had a great staycation in here. Room and bathroom are clean. Staff are very helpful and polite. I love the food during breakfast. They serve many kinds of food. Pastry and donut are so good.

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Accommodation's Reply

10 Jun 2026

Dear Mrs. Octavia D. R. S., Greetings from Swiss-Belinn Manyar, Surabaya... Thank you so much for taking the time, to leave a positive review. We always try to ensure our guests should be fully satisfied with our hospitality, facilities and products. We are glad to know that our service, products and facilities that we provide during your stay exceed your expectation. We look forward to welcome you back in the near future under better circumstances. Best regards, Andri Kurniawan General Manager

D***y

Staycation

8.5

/10

Reviewed 6 week(s) ago

I'd stayed at this hotel a couple of times. The room was clean, the staff is friendly, and the food is good. Perhaps they could consider providing a 24-hour stay option for their accommodation. I believe its good location and that such an offer would be a plus point.

1 people find it helpful

Accommodation's Reply

10 Jun 2026

Dear Mr/ Mrs., Warm greetings from Swiss-Belinn Manyar, Surabaya. Thank you for choosing Swiss-Belinn Manyar as your preferred stay. It was a great pleasure to hear that you had a great experience during your stay with us. We sure that the feedback you gave is a motivation for us to continue to maintain and provide better services, facilities and products from us. Once again, thank you for being our guest. We look forward to welcome you back in your nearest visit in the future Best regards, Andri Kurniawan General Manager

Jerry M.

Staycation

10.0

/10

Reviewed 6 week(s) ago

The strategic location is easily accessible, and despite being located next to a main road, noise is well-absorbed in the room. The breakfast menu is varied and delicious, the bed is comfortable, the air conditioning is cool, the bathroom amenities are complete, and the staff are friendly. It was a very pleasant stay at this hotel.

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Accommodation's Reply

05 Jun 2026

Dear Mr. Jerry, Sincerely, Swissôtel-Belinn Manyar Surabaya. We are honored to receive this positive review. We are delighted to hear that the service, comfort, and cleanliness of the hotel met your expectations. This review is a great inspiration for our team to continue maintaining and improving the quality of our service. We hope to always provide you with the best and most memorable experience, and we look forward to welcoming you back in the future. Sincerely, Andrey Kurniawan, General Manager

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HERU S.

Staycation

9.1

/10

Reviewed 7 week(s) ago

The CS is friendly, the room atmosphere is good, the breakfast has a lot of variety.

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Accommodation's Reply

05 Jun 2026

Dear Mr. Heru S., From Swiss-Belinn Manya Surabaya... Thank you for choosing Swiss-Belinn Manya as your preferred accommodation. We are committed to ensuring every guest's satisfaction with our services, facilities, and products. We sincerely hope to welcome you back to Swiss-Belinn Manya Surabaya in the future. Sincerely, Andrey Kurniawan, General Manager

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F***y

Staycation

8.5

/10

Reviewed 7 week(s) ago

The location is close to restaurants and public facilities, the rooms are nice and clean, overall it was a satisfying stay here.

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Accommodation's Reply

05 Jun 2026

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S***y

8.5

/10

Reviewed 8 week(s) ago

I was here in 2022. The service and room conditions have not changed.

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Accommodation's Reply

05 Jun 2026

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I***i

Leisure

8.5

/10

Reviewed 8 week(s) ago

Friendly staff, clean rooms, great location

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Accommodation's Reply

05 Jun 2026

Dear Gentlemen/Ladies, Sincerely, Swissôtel-Belinn Manyar Surabaya. Thank you for your review of your stay at Swissôtel-Belinn Manyar. We are delighted to hear your positive feedback about your experience at Swissôtel-Belinn Manyar Surabaya. We are confident that your comments will encourage us to maintain and improve our services, facilities, and products. Thank you for being our guest. We look forward to welcoming you back on your next stay. Sincerely, Andri Kurniawan, General Manager

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P***a

10.0

/10

Reviewed 8 week(s) ago

I've stayed here many times. The place is very clean and comfortable, and the staff is friendly and responsive. I recommend providing refills for bottled water so you can refill it yourself. Overall, it's a very pleasant stay.

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Accommodation's Reply

05 Jun 2026

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HERU S.

Staycation

10.0

/10

Reviewed 8 week(s) ago

The staff welcomed me well, the food had enough variety, and the location was close to my destination, the ITS campus.

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Accommodation's Reply

05 Jun 2026

Dear Mr. Heru S., Sincerely, Swissôtel Belinne Manyar Surabaya. We are honored to receive this positive review. We are delighted to hear that the service, comfort, and cleanliness of the hotel met your expectations. This review is a great inspiration for our team to continue maintaining and improving the quality of our service. We hope to always provide you with the best and most memorable experience. We look forward to welcoming you back in the future. Sincerely, Andrey Kurniawan, General Manager

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A***r

Business

9.4

/10

Reviewed 9 week(s) ago

Pluses: - The deluxe twin room already feels luxurious, with a glass work desk. - Twin beds, large size (120 x 200 cm). - The room is quite spacious. - Friendly staff. Minuses: - Breakfast options could be improved. - You're not allowed to take leftover breakfast outside the restaurant area (I was in a rush for a meeting and hadn't had time for breakfast, so I wasn't allowed to take leftovers back to my room).

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Accommodation's Reply

10 Jun 2026

Dear Valued Guest, Warm greetings from Swissôtel-Belinn Manyar Surabaya. Thank you for taking the time to review your stay. We are delighted to hear that you enjoyed the comfort of your room and the friendliness of our staff. We appreciate your feedback regarding the variety of our breakfast menu. We will discuss this feedback with the relevant team to use in our evaluation to improve the quality and variety of the food we serve. Regarding our breakfast policy, we understand any inconvenience you may have experienced. Please note that all food and beverages served at breakfast are for consumption in the dining area in accordance with the relevant policy. However, in some cases, such as guests who are unwell or have special requirements that are notified in advance, we will endeavor to assist and accommodate those requests according to existing regulations. This is all we can inform you of. Thank you for choosing Swissôtel-Belinn Manyar Surabaya. We hope to welcome you back again in the future. Sincerely, Andrey Kurniawan, General Manager

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Swiss-Belinn Manyar

Overall Ratings & Reviews Swiss-Belinn Manyar

8.8

8.7

8.4

8.8

8.7

Traveler Reviews Swiss-Belinn Manyar