Dear Mr./Ms. A*a, This is Galaxy Hotel Banjarmasin extending warm greetings. Thank you for taking the time to review our hotel facilities. We apologize for any inconvenience you experienced, particularly during check-in as our swimming pool was unavailable due to renovations, and during breakfast where the food did not meet your preferences. Your review is invaluable to us as it helps us improve the quality of our facilities and services. Our swimming pool is scheduled to reopen on October 22, 2026. We look forward to welcoming you back to our hotel again. Sincerely, Bambang Vijanargo, General Manager