De Whitte Hotel (Citismart Hotel)

Explore De Whitte Hotel (Citismart Hotel)
8.0
Very Good
From 1,582 reviews
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Cleanliness

7.9

Room Comfort

7.9

Meal

7.8

Location

8.5

Service and Facilites

8.0

People often mention about De Whitte Hotel (Citismart Hotel)
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Distance to City Center (28)
Staff Friendliness (22)
Accessibility (21)
Bedroom (20)
Surroundings (19)
Ambiance (19)
Taste (16)
Family Friendly (15)
Hotel Area (15)
Room Space (14)
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Traveler Reviews De Whitte Hotel (Citismart Hotel)

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40
Customer reviews
h***a
icon-Leisure
Leisure
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9.1
/10
Reviewed 6 day(s) ago
The hotel is strategically located, close to the mall.
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1 people find it helpful
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Great and ok, amazing stay here
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n***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
It's really nice to stay here, especially since access to everywhere is easy and it's next to a mall.
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M***i
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7.3
/10
Reviewed 3 week(s) ago
It smelled strongly of cigarettes. When De Whitte was still staying there, it was still safe.
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E***i
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 week(s) ago
This is my first time staying here. I didn't receive a room with a window. When I entered the room, I was greeted by a dirty floor. When I got to the lobby, the employees were all noisy. It's just nice that it's close to the mall.
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P***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The staff is friendly and nice, and the hotel is clean.
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Edward P.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The staff are friendly and willing to help hotel guests.
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Edward P.
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8.8
/10
Reviewed 5 week(s) ago
The location is very strategic, you can walk to the mall.
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1 people find it helpful
M***d
icon-origin-TRAVELOKA
8.6
/10
Reviewed 6 week(s) ago
There is no tissue provided in the room and the toilet drain is clogged, there is no bowl, but because it is right next to the mall, it is worth it, according to the price too.
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1 people find it helpful
D***i
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
according to the price, I suggest adding air freshener because the room smells a bit 🙏
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The location is quite good, as the hotel is adjacent to LW Mall and directly opposite SKA Mall. The breakfast menu is quite good for the price of around 200 rupiah. However, the cleanliness of the rooms could be improved.
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m***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel's location is very strategic. If we come to PKU again, we will definitely stay here again. Thank you to the hotel staff who are always ready to assist us with any requests.
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1 people find it helpful
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Roy F. G. S.
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Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Overall, the service and amenities are good, and I'm satisfied. The AC is cool, the shower pressure is good, and the hot water is great! One thing that needs improvement is the location of the TV sensor, which is located behind the TV, so you have to stand up to change channels, which is uncomfortable.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
the location is the only reason i stay here several times.
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S***h
icon-origin-TRAVELOKA
6.7
/10
Reviewed 10 week(s) ago
The staff are nice and friendly, but the rooms are for smokers and there are a lot of people smoking there (in the hallway and elevator), so it's not child-friendly.
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2 people find it helpful
J***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
location near mall and easy to find restaurants
1 people find it helpful
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Rio D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very strategic location next to the busiest mall in Pekanbaru
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 11 week(s) ago
A very comfortable stay at a very affordable price. Adjacent to the two largest malls in Pekanbaru with plenty of choices of foods and entertainment. Really enjoyed my stay.
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M***y
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Business
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9.6
/10
Reviewed 13 week(s) ago
The staff is friendly, helpful with check-in, and always responds quickly. Good job.
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M***d
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Staycation
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10.0
/10
Reviewed 13 week(s) ago
I stayed here for 3 days, it was very comfortable and the price was cheap, and I even got breakfast. I will definitely stay here again later.
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1 people find it helpful
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