Aston Bojonegoro City Hotel

Explore Aston Bojonegoro City Hotel
8.6
Very Good
From 1,247 reviews
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Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about Aston Bojonegoro City Hotel
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Distance to City Center (43)
Room Space (41)
Staff Friendliness (39)
Bedroom (39)
Variety (39)
Taste (36)
Bathroom (35)
Ambiance (33)
Family Friendly (32)
Hotel Area (31)
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Traveler Reviews Aston Bojonegoro City Hotel

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Customer reviews
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Heri P. W.
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Business
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10.0
/10
Reviewed 3 week(s) ago
I always come here every time I visit Bojonegoro. All the staff are friendly and responsive. Thank you.
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Accommodation's Reply
18 Aug 2026
Dear Mr. Heri P.W., Thank you very much for your excellent rating and positive review. We are delighted to know that every time you visit Bojonegoro, you always choose to stay with us. Your appreciation for the hospitality and prompt response from all our staff motivates us to continue striving to provide the best service. We hope you will return to Bojonegoro again. Sincerely, Lukman Affandi, Front Office Manager, Hotel Group.
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A***i
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Business
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6.5
/10
Reviewed 3 week(s) ago
The bathroom shower head was all over the place, the bidet toilet didn't drain properly, and the sink wouldn't drain. The food tasted awful: the tempeh was bland, and the fried chicken was incredibly crispy.
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Accommodation's Reply
18 Aug 2026
Dear Valued Guest, Thank you for taking the time to provide us with your review and feedback. We apologize for any inconvenience you experienced during your stay, particularly regarding the bathroom, the weak water pressure in the bidet, and the malfunctioning toilet. Furthermore, we regret that the quality and taste of the food served did not meet your expectations. We have noted your comments regarding the bland tempeh and the overly dry fried chicken and will forward them to the relevant team for consideration. We greatly appreciate your feedback and suggestions, which form the basis for our continuous improvement. We hope that on your next stay, we will be able to provide you with a more comfortable and pleasant experience. Sincerely, Lukman Affandi, Front Office Manager
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Noor A.
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10.0
/10
Reviewed 3 week(s) ago
Friendly and helpful staff, delicious food, clean rooms, comfortable atmosphere. I will definitely stay here again.
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Accommodation's Reply
17 Aug 2026
Dear Mr. Noor A., Thank you very much for your positive review. We are delighted to hear that you were satisfied with the friendliness and helpfulness of the staff, the delicious food, the cleanliness of the room, and the comfortable atmosphere of the hotel. We appreciate your trust and sincerely hope to welcome you again. Sincerely, Lukman Affandi, Front Office Manager
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J***a
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9.1
/10
Reviewed 4 week(s) ago
The atmosphere is quite comfortable and quiet so it's good for relaxing.
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Accommodation's Reply
11 Aug 2026
Dear Mrs./Mr. Thank you very much for choosing Aston Bojonegoro City Hotel. We really appreciate your wonderful review and the given rating. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. Best regards, So thanks for your kind words and we look forward to seeing you again. Lukman Affandi Cluster Front Office Manager
J***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
It was a pleasure for us to stay at this hotel.
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Accommodation's Reply
11 Aug 2026
Dear Mrs./Mr. Thank you very much for choosing Aston Bojonegoro City Hotel. We really appreciate your wonderful review and the given rating. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. Best regards, So thanks for your kind words and we look forward to seeing you again. Lukman Affandi Cluster Front Office Manager
J***a
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9.1
/10
Reviewed 4 week(s) ago
The food is varied and the location is in the city center so it is close to access everywhere.
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Accommodation's Reply
11 Aug 2026
Dear Mrs./Mr. Thank you very much for choosing Aston Bojonegoro City Hotel. We really appreciate your wonderful review and the given rating. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. Best regards, So thanks for your kind words and we look forward to seeing you again. Lukman Affandi Cluster Front Office Manager
M***r
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Staycation
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10.0
/10
Reviewed 10 week(s) ago
The staff at the reception, restaurant, and room service were very friendly and helpful. It was a pleasant stay and a great first impression. I will be back again soon.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Aston Bojonegoro City Hotel. We are delighted to hear that the hospitality and service from the reception, restaurants, and housekeeping staff left a positive impression on you during your stay. Your compliments motivate our entire team to continue providing the best possible service to all our guests. We are pleased to learn that you plan to stay with us again. We look forward to welcoming you back and providing you with the same or even better experience. Sincerely, Lukman Affandi, Front Office Manager, Aston Bojonegoro City Hotel Group
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Andi M. M.
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10.0
/10
Reviewed 11 week(s) ago
Very comfortable, worth it for the family.
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Accommodation's Reply
24 Jun 2026
Dear Mr. Andi M, Thank you for taking the time to write a review about your stay at Aston Bojonegoro City Hotel. We are delighted that you enjoyed your stay and were satisfied with our friendly staff, the quick check-in process, and the convenient location near the city center. Your positive feedback encourages us to continue striving to provide the best service to all our guests. We hope to welcome you back to favehotel Sudirman Bojonegoro in the future. Sincerely, Lukman Affandi, Front Office Manager, Aston Bojonegoro City Hotel Group
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S***i
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Business
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8.5
/10
Reviewed 12 week(s) ago
good for the price
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Accommodation's Reply
20 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to know that you found our hotel to be good value for money and that your stay met your expectations. Your kind words encourage us to continue providing comfortable accommodations and excellent service to all our guests. We look forward to welcoming you back on your next visit. Warm regards, Lukman Affandi Cluster Front Office Manager
H***a
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8.5
/10
Reviewed 13 week(s) ago
The location and facilities were all fine. Unfortunately, the room had a slightly musty smell. When I was there, the hotel was booked by BPS, so it was very busy. At midnight, there were people hanging out in the hallway, snacking and drinking, shouting and laughing, disturbing others sleeping. But no one from the hotel said anything.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Aston Bojonegoro City Hotel. We are pleased to hear that you rated our location and facilities very highly. However, we apologize for the inconvenience you experienced regarding the musty smell in your room and the noise in the hallway at night. Your feedback is very important to us. We have reminded our housekeeping team to pay more attention to the condition and cleanliness of rooms before guest arrivals. In addition, we will conduct an assessment with our operations and security teams to improve security measures in public areas and hallways, especially during peak hours or when there are large groups of people, to ensure the comfort of all guests. We are very sorry that this situation disturbed your rest and was not addressed properly at the time. Thank you for bringing this to our attention for our improvement. We hope to have the opportunity to welcome you back and provide you with an even more comfortable stay in the future. Sincerely, Lukman Affandi, Front Office Manager
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 13 week(s) ago
It was a very comfortable stay at Aston, all the staff were nice and friendly, the room was clean, and the food was delicious 👍
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Accommodation's Reply
10 Jun 2026
Dear Gentlemen/Ladies, Thank you for taking the time to share your experience staying at Aston Bojonegoro City Hotel. We are delighted to hear that you were comfortable during your stay and impressed with the service from our entire team. Your compliments regarding the friendliness of our staff, the cleanliness of your room, and the quality of the food motivate us to continue striving to provide the best possible service to all our guests. We hope to welcome you back on your next stay and provide you with another memorable, or perhaps even better, experience. Sincerely, Lukman Affandi, Front Office Manager
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Bahtiar R.
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10.0
/10
Reviewed 15 week(s) ago
Make sure the AC stays cool and there are no leaks.
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Accommodation's Reply
29 May 2026
Dear Mr. Bahtiar R, Thank you for your review and feedback regarding the Aston Bojonegoro City Hotel. We are delighted to hear that you enjoyed your stay with us. Thank you for your concern regarding the condition of the air conditioning. We will follow up on this feedback with our engineering team immediately to ensure that the air conditioning is working properly and comfortably without leaks, for the convenience of all our guests. We greatly appreciate your feedback, which serves as valuable information for future evaluations to improve the quality of our services and facilities. We look forward to welcoming you back to the Aston Bojonegoro City Hotel for an even better stay. Sincerely, Lukman Affandi, Front Office Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Quite good. Good service. Strategic location.
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Thank you very much for choosing Aston Bojonegoro City Hotel. We greatly appreciate your excellent review and rating. We are delighted that you were impressed with your stay, and our staff are very happy to read your comments. Customer experience and satisfaction are our top priority, and your review is a testament to the hard work we put in every day. Thank you for your kind words, and we hope to see you again soon. Sincerely, Lukman Affandi, Front Office Manager
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Anita S.
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8.5
/10
Reviewed 21 week(s) ago
The hotel looks old, but it's very comfortable inside. It's perfect for a healing weekend. The pool is large and the facilities are complete. The food is delicious ❤️
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Accommodation's Reply
16 Apr 2026
Dear Ms. Anita, Thank you for taking the time to share your experience. We are delighted to hear that you felt comfortable during your stay and were able to enjoy a relaxing weekend with us. We greatly appreciate your comments regarding the swimming pool, facilities, and food, which make us very happy that everything met your expectations. Regarding the building's appearance, your feedback is an important factor in our continuous maintenance and improvement efforts to ensure all guests have a positive experience. We hope to welcome you back again in the future. Sincerely, Rehamdi Zetya H., Head of Front Office
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Ananda R. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
I had a wonderful experience staying at Aston Bojonegoro. Great location right at the city center (although I wish it was closer to the alun alun). Standard service excellence as you will expect in any Aston Hotel chains all over Indonesia. Although it was so quiet and empty during the three days that I stayed at the hotel, I hope they can get more guests whether from local Dinas or business people coming to Bojonegoro. One piece of feedback I would like to share relates to the gym facilities and its current location, which is situated on a lower level and is less appealing visually. If possible, it would be beneficial to relocate or redesign the gym to an area with a more attractive view, such as overlooking the main road or the swimming pool. This could significantly enhance the overall user experience. In addition, upgrading and adding more complete gym equipment would be a valuable improvement. With better facilities and a more appealing location, the gym has the potential not only to enhance guest satisfaction but also to serve as an additional revenue stream for the hotel if opened to the public. This feedback is offered for your consideration in future facility development. Thank you.
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Accommodation's Reply
16 Apr 2026
Dear Mr. Ananda R.A, Thank you for sharing your wonderful experience during your stay at Aston Bojonegoro. We are delighted to hear that you enjoyed our central location and the standard of service that reflects the Aston Hotel brand across Indonesia. We truly appreciate your kind words, as well as your thoughtful and constructive feedback. We understand your observation regarding the quiet atmosphere during your stay, and we continuously strive to attract more guests from both business and government sectors to create a more vibrant environment. Your feedback about our gym facilities is especially valuable. We agree that both the location and the completeness of the equipment play an important role in enhancing guest experience. Your suggestion to relocate or redesign the gym to a more visually appealing area, as well as to upgrade the equipment, has been well noted and will certainly be taken into consideration for our future development plans. We are grateful for your insights and for taking the time to share them with us. We hope to have the pleasure of welcoming you back for an even better stay in the future. Warm regards, Rehamdi Setya H. Front Office Supervisor
M***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Thank God, my experience at the Aston Hotel was very pleasant. The rooms were comfortable, the dining area was spacious, and the menu varied. The location was close to the city center. Thank you.
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Thank you very much for your kind and friendly review. Alhamdulillah, we are very pleased that you felt comfortable during your stay with us. Your satisfaction with the comfort of the rooms, the variety of food on the menu, and the excellent location of the hotel is an encouragement for us to continue striving to provide the best service. We appreciate your trust and hope to welcome you back again on your next stay for another memorable experience. Sincerely, Rehamdi Zetya H., Head of Front Office
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N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 23 week(s) ago
The AC went out in the middle of the night. The bedroom door handle was hard to open.
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Accommodation's Reply
11 Apr 2026
Dear Valued Guest, Thank you for sharing your experience. We apologize for the inconvenience, particularly the air conditioning malfunction in the middle of the night and the difficult-to-use door handle. These certainly did not meet your expectations of service. We have forwarded your feedback to our engineering team for immediate inspection and repair to ensure your room is always in optimal condition and safe to use. We greatly appreciate your feedback and hope to provide a better experience on your next visit. Sincerely, Rehamdi Zetya H.
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D***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 24 week(s) ago
The breakfast was good, but the place and the room were not really comfortable, especially on the cleanliness. It made me decide to only stay for 1 night out of 2 nights booked there.
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Accommodation's Reply
11 Apr 2026
Dear our valued guest, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our breakfast. However, we sincerely apologize for the discomfort you experienced regarding the room condition and cleanliness. This is certainly not the standard we strive to maintain, and we truly regret that it affected your stay and led you to shorten your visit. Please be assured that your comments have been shared with our Housekeeping team for immediate improvement and closer attention to cleanliness standards. We greatly value your feedback and hope to have the opportunity to welcome you back with a much better experience in the future. Warm regards, Rehamdi Setya H. Front Office Supervisor
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
The best spot, enjoy the poolside and Bujana Resto 😍
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Accommodation's Reply
29 Mar 2026
Dear Mrs./Mr. Thank you very much for choosing Aston Bojonegoro City Hotel. We really appreciate your wonderful review and the given rating. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, Lukman Affandi Cluster Front Office Manager
y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 24 week(s) ago
The problem was the bathroom, where the water flow was very small. Second, the cleaning problem; my room wasn't cleaned on the last day.
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Accommodation's Reply
29 Mar 2026
Dear Valued Guest, Thank you for sharing your experience staying at Aston Bojonegoro City Hotel. We apologize for the inconvenience you experienced, particularly the low water pressure in the bathroom and the fact that your room was not cleaned on the last day, which certainly does not meet our service standards. We have forwarded your feedback to the relevant team for immediate investigation and improvement, both in terms of facilities and housekeeping coordination, to prevent such incidents from happening again. Thank you for your concern. We hope to provide you with a better experience on your next stay. Sincerely, Lukman Affandi, Front Office Manager
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