Lovely hotel. Friendly staff, good food, excellent location. Family room for 4 people is a bit small. Averall though, good value.

Bathroom - not clean, black moisture traces in between tiles. Broken soap tray. Cockroach presence. Hotel needs serious renovation. First stay was some years back. Conditions are still same . No improvement since its renamed as le relais de l'hermitage. For current price paid, one can find better hotels in the neighbourhood.

Lovely hotel, near a beautiful beach. The gardens were lovely, the swimming pools were brilliant. There were plenty of sun loungers to relax on, and it was right next to a safe sandy beach. As an English woman travelling with my teenage daughter, but without a man I felt ignored and overlooked, and on a couple of occasions it was assumed by hotel staff that I was a member of a larger party. Very little English was spoken, even by the "English speaking" staff. At check in we were given our key and told to keep walking up the corridor. We weren't told where anything was. There was a direct access to the beach through a coded gate, we only worked this out by watching other people. We asked for the code at reception, but then couldn't work out what to do so continued to go the long way round until another guest showed us. We then directed other confused guests. I had asked for a non-smoking room- it wasn't. I would have liked non-feather pillows, but asking for them was way beyond my basic level French. Food in the hotel was limited and expensive but there were lovely shops and bars close by. On the day before we left I was told by a receptionist that they had no info on my booked shuttle back to the airport- they did, they had just assumed I was with someone else so had put it aside. Beautiful hotel but communication is dire. A simple welcome pack- in any language would make such a difference.

Hotel close to beach where you can swin without fear of sharks. "Family room" for three adult friends was too small with an annoying air conditioning that couldn't be adjusted any way. Not many in staff spoke English and knowledge of excursions was weak although they are being advertised at hotel wall. Breakfast buffet was full of birds eating whatever they could get.

lovely walks along the beach where joggers, walkers, horse riders and car share the roads peacefully and quietly - like magic

We stayed overnight at this hotel the room was clean and comfortable and had a view over the pool area and out onto the ocean, the location was excellent close to the shops and to the beach. Breakfast offered great choices and all fresh fruits. The staff were helpful and even opened our bottle of wine which we bought at the shops without a problem. The only thing I would say is that the hotel needs a little bit of upgrading on the maintenance but still I would stay here again and would recommend this hotel.

Really long time to check in - 20 mins + Evening buffet - nothing special Cheesy disco if you like that sort of thing Service very slow in general - when you're thirsty ... Room didn't stink of cigarettes - bonus :) Comfortable mattress Why on earth do Europeans like square pillows ??! no other pillow shapes available Pool guy (you know who you are) hitting on anything that moved Breakfast - good selection and the birds get to enjoy it too

The resort offers standard accommodation close to the beach. The location is in the tourist area with shops, bars, beach facilities etc. Busy during weekends as locals use the beach for family picnics. Good for families. Not every employee can speak English and sometimes it was hard to communicate with them - for example missing daily menu in English. Need to improve the service. For example check-in was very poor because the front desk lady could not speak English. She made so many mistakes and did not inform us about important details. On the other hand their colleagues were very helpful (Sebastian and others).

Nice hotel Large grounds and two pools A little past its heyday, but good value

It's very convenient to the beautiful beach, with helpful staffs, but there is some little insects (something like ants) in the room. Overall, it's a nice hotel!

pas de serviette de piscine

Le calme et la détente

El hotel necesita una renovación urgente

Peu de choix au petit déjeuner Viennoiseries pas fraîches

L’hôtel en général mériterait un peu de rénovation cependant : porte vitrée des balcons qui ferment mal, moisissures dans les cabines de douche, moquette dans le couloir abîmée. Sinon l’hôtel est très bien situé, le jardin est magnifique et bien entretenu.

Le cadre est magnifique. La chambre pourrait être plus moderne et plus fonctionnelle.

Hotel très bien dans son ensemble et personnel serviable. Petits déjeuners copieux, dans un cadre sympathique. Chambre rez de chaussée sombre et ayant besoin d'un rajeunissement. Evitez le cocktail d'accueil qui est de l'eau colorée sans goût, dommage pour un hôtel de ce style. Très bien situé par rapport à la plage et lagon.

Des espaces communs agreables, un petit dejeuner copieux. Dommage qu'il n'y ait pas suffisamment de personnel le soir au moment de l'affluence au bar (attente trop longue). Grande deception pour la chambre, la salle de demande un rafraichissement ( seche cheveux jauni, lavabo rayé, literie inconfortable).

Très bel hotel, personnel souriant et agreable. Nous avons passés un tres bon sejou. Merci

Très bon séjour