Swiss-Belhotel Borneo Samarinda

Explore Swiss-Belhotel Borneo Samarinda
8.3
Very Good
From 6,087 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.3

Location

8.6

Service and Facilites

8.3

People often mention about Swiss-Belhotel Borneo Samarinda
All
Jarak ke Pusat Kota (129)
Keramahan Staff (125)
Kamar Tidur (123)
Ukuran Kamar (114)
Kamar Mandi (111)
Suasana (109)
Akses (105)
Area Hotel (100)
Lingkungan Sekitar (96)
Ramah Keluarga (91)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Swiss-Belhotel Borneo Samarinda

Number of reviews per page
20
40
Customer reviews
Fajar F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice, clean rooms, a nice, well-equipped swimming pool, suitable for both children and adults. Perfect for working and staying fit.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Feb 2026
Dear Mr. Fajár, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
s***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Standard room size is comfortable, there are lots of food sellers around the hotel, I've stayed here several times and it's okay, thanks
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Feb 2026
Dear Mr./Ms. s*i, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
Mega T. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Nice, clean and strategic place.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Feb 2026
Dear Mega, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
A***h
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
the air conditioner is broken so the room temperature is uncomfortable
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Feb 2026
Dear Mr./Ms. A*h, Thank you for choosing us as your second home during your visit to Samarinda. We apologize for any inconvenience you experienced during your stay with us. We will immediately follow up on this matter to prevent it from happening again in the future. We apologize again for any inconvenience caused. We hope to welcome you back to the Swiss-Belhotel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
P***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The technical staff (a/n Adit) is friendly and quite helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Feb 2026
Dear Mr./Ms. P*a, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to Swiss-Belhotel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
F***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Excellent and great hospitality. Enjoyed time to spend there
Find this review helpful?
Accommodation's Reply
04 Feb 2026
Dear Mr./Ms. F*h., Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to Swiss-Belhotel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
M***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Stayed for 2 nights. The atmosphere was nice. But it wasn't soundproof compared to the other rooms. So, at 3 a.m., the room next door was playing music so loud that it woke up the child and made him cry. I reported it and the security guard reprimanded me, but the guest next door was screaming at the door, saying they didn't need to worry about staying at the hotel, and cursing. Until the child cried, the room next door kept playing music! It's a shame.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
04 Feb 2026
Dear Mr. M*d, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to Swiss-Belhotel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
D***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel staff is super friendly, the place is clean, tidy, comfortable, the facilities are quite complete at a cheap price, hopefully we can come here again in the future.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jan 2026
Dear Mr./Ms. D*a, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to Swiss-Belhotel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
Profile Picture
Anisa M. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
If you want to vacation in Samarinda, you can go to SwissBell Hotel. It's located in the city center near the mall, and it's only a 5-minute walk to the morning market. The service is friendly, the food is delicious, the rooms are comfortable, and there's a swimming pool. Parking is also convenient, no tickets or other ticket-based signs required. It's really great.
Read More
Translated by Google Icon
See original
+3
Find this review helpful?
Accommodation's Reply
15 Jan 2026
Dear Ms. Anisa, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
antonia f. l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The room is clean, spacious, the breakfast is delicious, the menu is extensive and varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jan 2026
Dear Antonia, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
A***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
The hotel staff was very friendly. The food was delicious. But unfortunately, the AC in room 915 wasn't cold enough.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jan 2026
Dear Mr./Ms. A*A, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swiss-Belhotel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
Desy
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, from the receptionist to the parking lot.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Jan 2026
Dear Daisy, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
Profile Picture
Mohammad S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly staff, breakfast full of variety with a biting taste (delicious).
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jan 2026
Dear Mr. Mohammad S., Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
6.8
/10
Reviewed 7 week(s) ago
This is the first swiss bell property that i am appraising as average. Aston Samarinda is so much better for the same price. Old not well managed property.
Find this review helpful?
Accommodation's Reply
15 Jan 2026
Dear Mr./Ms. G*, Thank you for choosing us as your second home during your visit to Samarinda. We apologize for any inconvenience you may have experienced during your stay with us. We sincerely apologize again for any inconvenience you may have encountered. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
F***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Great, the receptionist is friendly, the food is delicious and it's close to the mall.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jan 2026
Dear Mr./Mr. F*n, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to Swiss-Belhotel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff was friendly, the hotel was nice, and it was close to the Big Mall. Overall, I had a great two-day stay here, absolutely fantastic.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jan 2026
Dear Mr./Ms. M*a, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swiss-Belhotel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Thank God, the hotel is good, the service is good, it is recommended.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jan 2026
Dear Mr. G*t, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to Swiss-Belhotel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
L***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
comfortable room for children, friendly service
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jan 2026
Dear L*y, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to Swiss-Belhotel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
Profile Picture
Soleha A.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
The room is quite spacious, the staff service is friendly, the bathroom is clean, the room is quite clean, only there are a few stains on the curtains.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jan 2026
Dear Ms. Soléja, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
The staff are friendly and quite helpful
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jan 2026
Dear Mr./Ms. R*a, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to Swiss-Belhotel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40