RA
Richi A.
Business
6.8
/10
Reviewed 5 day(s) ago
The room furniture was outdated and the air conditioning in the room we stayed in was not cold.
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Accommodation's Reply
24 Oct 2026
Dear Mr. Riksi A., Thank you for taking the time to share your #santikamoments. We always use your feedback and comments as a reference to improve the quality of our hotel services. We strive to maintain quality, quantity, and efficiency, especially in the areas of room reservations and communication. From your experience, we are certainly committed to further improvement. We apologize for any inconvenience and hope that on future occasions we can provide even better "Rumah Indonesia" (Indonesian home) services, ensuring you have the best #santikamoments at Santika Premier Semarang Hotel. Sincerely, The Management Team, Santika Premier Semarang Hotel
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