YH
YOSUA H.
Leisure
8.4
/10
Reviewed 5 day(s) ago
The plus side is the hotel's strategic location, the building is nice because it's newly renovated, the facilities are quite complete, the room is quite spacious & the breakfast menu is varied & delicious, especially the fried rice cooked outside is really delicious. The downside is the size of the double bed is a bit small, the bath towel was rough like a doormat & when I came to the toilet, although it looked clean but it smelled of t*i so I had to spray the area around it with a flush to get rid of the smell.
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Accommodation's Reply
03 Sep 2026
Dear Mr. Joshua H, This is Metro Park View Kota Lama Semarang writing to inform you that we appreciate your review of Metro Park View Kota Lama Semarang. We are delighted to hear that you enjoyed our excellent location, newly renovated ambiance, comprehensive facilities, comfortable rooms, and varied breakfast menu. We are also pleased to hear that our freshly made fried rice was a favorite of yours. We apologize for any inconvenience you experienced regarding the bed size, the condition of the towels, and the unpleasant odor from the bathroom upon arrival. This feedback is very important to us, and we will take immediate action to address these issues, particularly regarding the quality of the towels, bathroom cleanliness, and pre-departure inspections. This will help us improve and provide even more comfortable stays for all our guests. We look forward to welcoming you back in the future and providing you with an even better experience at Metro Park View Kota Lama Semarang. Sincerely, Ninik Haryanti, General Manager
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