Hotel Borobudur Jakarta

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Overall Ratings & Reviews Hotel Borobudur Jakarta

Traveloka (9,125)
Other sources (4)
8.7
Very Good
From 9,125 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

9.0

Service and Facilites

8.7

People often mention about Hotel Borobudur Jakarta
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Staff Friendliness (272)
Hotel Area (263)
Room Space (249)
Bedroom (249)
Ambiance (248)
Taste (247)
Distance to City Center (244)
Family Friendly (234)
Variety (229)
Bathroom (224)
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Traveler Reviews Hotel Borobudur Jakarta

Number of reviews per page
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40
Customer reviews
k***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
This hotel is strategically located near the office complex and Lapangan Banteng. The hotel has a very comfortable atmosphere, friendly staff, delicious and varied food, and spacious rooms for a family. Thank you for your service.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that our excellent location, warm and inviting atmosphere, friendly staff, and diverse menu provided you and your family with a memorable stay. We are also pleased to hear that our spacious rooms provided you and your family with comfort. This positive review is a joy to our entire team. We hope to welcome you and your family back to our hotel again on your future visits to Jakarta. Sincerely, The Management Team, Borobudur Hotel Jakarta
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
It's very comfortable and offers a truly engaging experience, plus the garden outside is beautiful. The food is also varied.
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay, which was further enhanced by the hotel's pleasant atmosphere, beautiful gardens, and diverse dining options. We are pleased to know that our facilities contributed to a memorable and enjoyable experience during your stay. Such reviews encourage us to maintain the quality of our facilities and services. We hope to welcome you back for another comfortable and enjoyable stay in the future. Sincerely, The Management Team, Borobudur Hotel Jakarta
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D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Very clean and comfortable for the elderly if they bring their parents, for children there are also many play areas.
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Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that the cleanliness, comfort, and amenities we provide were enjoyed by all members of your family, including parents and children. We pride ourselves on providing a comfortable environment for all generations to enjoy together, complete with a children's play area to enhance your stay. We sincerely hope to be a part of your special family moments again in the future. Sincerely, The Management Team, Borobudur Hotel Jakarta
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melkisedek s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The cleaning staff (Jein) provided excellent service. It was clean and tidy.
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Accommodation's Reply
03 Jun 2026
Dear Mr. Melkisedak, Thank you for taking the time to share your experience with us. I am delighted to hear that the cleanliness and tidiness of your room contributed to your comfort during your stay. We would like to express our special thanks to Ms. Jein. The dedication and attentiveness of our housekeeping team are instrumental in creating a pleasant stay for all our guests. We hope to welcome you back soon for another memorable stay. Sincerely, The Management Team, Borobudur Hotel Jakarta
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Devityas A. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 1 week(s) ago
The definition of a very disappointing stay at this hotel. The roof collapsed, luckily my children were not hit. The day before I asked about the TV not being a "smart TV", asked to change rooms, they said no, but I already had a bad feeling about the room. Sure enough, an hour before check out the roof collapsed. What a 5-star hotel. The intention here was to "bring back childhood memories" for the kids, but instead it became bad memories. What a waste. Plus, when we checked out the hotel, we had to pay because there was no information from the receptionist what to show for free parking. It's very basic for you as frontliners to confirm whether guests bring vehicles or not. In my opinion, it's very bad. It's really not a family hotel anymore in my opinion, the collapsed roof is really GONG for a class like Borobudur. Definitely a waste of my time. I will definitely not come here again for anything. Even though I often buy food at Gourmet for my clients, but that's enough for me. No thank you.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Devityas A.P., Thank you for taking the time to share your experience with us. We apologize for the inconvenience you experienced during your stay at our hotel, particularly the incident that occurred in your room near check-out time. We understand that this experience was disappointing and did not meet your expectations when choosing Borobudur Jakarta for your family vacation. Upon receiving the report, our team took immediate action to resolve the issue and coordinated with the relevant departments for further investigation. We have forwarded your feedback, including the condition of the room and your experience upon check-out, to the relevant team for evaluation and future improvements. We appreciate you taking the time to share this feedback and sincerely hope to have the opportunity to serve you again and provide a better experience. Sincerely, The Management Team, Borobudur Jakarta Hotel
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J***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
A well-maintained, legendary hotel with a delightful atmosphere. The friendly staff and varied, delicious breakfast make for a memorable experience.
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Accommodation's Reply
02 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that the unique atmosphere of our hotel, steeped in Jakarta's history, the friendly staff, and the diverse breakfast menu provided a memorable stay. Your positive review is invaluable encouragement to our entire team, motivating us to maintain the quality of service and comfort that have been our hallmarks for many years. We look forward to welcoming you back soon for another memorable experience. Sincerely, The Management Team, Borobudur Hotel Jakarta
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J***n
icon-origin-TRAVELOKA
9.0
/10
Reviewed 1 week(s) ago
The breakfast menu is ordinary, there is not much variety on the menu, and the taste is also ordinary.
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Accommodation's Reply
02 Jun 2026
Dear Valued Guest, Thank you for taking the time to provide us with your feedback. We understand your concerns regarding the variety and taste of the breakfast menu, which may not have met your expectations. We have forwarded your feedback to the relevant team for evaluation and improvement of the quality and experience for all our guests. We hope to welcome you back soon for an even better experience with us. Sincerely, The Management Team, Borobudur Hotel Jakarta
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Very nice and clean hotel. Warm hospitality, lot of activities for family.
1 people find it helpful
Accommodation's Reply
02 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed the cleanliness of the hotel, the warm hospitality from our team, and the variety of activities available for families. Creating memorable experiences for guests of all ages is something we truly value, and it is rewarding to know that your stay was an enjoyable one. We hope to have the pleasure of welcoming you and your family back again soon for another wonderful stay. Warm regards, Hotel Borobudur Jakarta Management
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable and close access, so it is a priority for Borobudur.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for taking the time to share your stay with us. We are delighted to hear that the hotel's comfort and convenient location met your expectations. Our entire team is deeply grateful for your choice and we look forward to welcoming you back soon for another memorable stay. Sincerely, The Management Team, Borobudur Hotel Jakarta
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Everything was good, the food was delicious, the room was clean,... only the water heater wasn't working.
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Accommodation's Reply
02 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the food we served and the comfort and cleanliness of your room during your stay. We apologize for any inconvenience you may have experienced. We have forwarded your feedback to the relevant team to improve and develop our facilities in the future. We hope to welcome you back soon for another memorable stay. Sincerely, The Management Team, Borobudur Hotel Jakarta
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Y***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Great, kiddos very happy, thank you Hotel Borobudur
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. It brings us great joy to know that you and your little ones had such a happy and enjoyable stay together. Creating memorable moments for families is always something we truly value, and your kind words mean a lot to our team. We hope to welcome you and your family back again soon for another wonderful stay experience. Warm regards, Hotel Borobudur Jakarta Management
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly in assisting with the check-in process.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that the service and assistance from our hotel team, especially during the check-in process, made your stay enjoyable. Your compliments motivate our entire team to continue striving to provide the best possible service to all our guests. We hope to welcome you back soon for another memorable stay. Sincerely, The Management Team, Borobudur Hotel Jakarta
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and very helpful.
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Accommodation's Reply
18 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that the service and assistance of our team made your stay memorable. Your compliments are an encouragement to all our staff to continue providing the best possible service to all guests. We look forward to welcoming you back on your next stay. Sincerely, The Management Team, Borobudur Hotel Jakarta
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Devi K.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Unfortunately check-out time is 11 am, generally hotel check-out time is 12 pm.
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Accommodation's Reply
18 May 2026
Dear Mr. Dewi, Thank you for taking the time to share your experience with us. We understand that the check-out time may have been inconvenient for you. Your feedback is invaluable and will be taken into consideration in future evaluations to improve guest comfort. We hope to welcome you back again for an even more memorable stay. Sincerely, The Management Team, Borobudur Hotel Jakarta
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R***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
This is my umpteenth staycation at this hotel. It's a very family-friendly hotel, with quite comprehensive sports facilities. I really like this hotel.
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Accommodation's Reply
13 May 2026
Dear Valued Guest, Thank you for choosing Borobudur Hotel Jakarta for your stay. We are delighted to know that our family-friendly atmosphere and sports facilities provided a memorable experience. Your support and appreciation motivate us to continue providing the best service. We look forward to welcoming you back to Borobudur Hotel Jakarta again. Sincerely, The Management Team, Borobudur Hotel Jakarta
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Hoiruddin L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very satisfied. Never get tired of staying here
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Accommodation's Reply
11 May 2026
Dear Mr. Hoiruddin, Thank you for your kind review. We are delighted to know that you are always satisfied with your stays at Borobudur Jakarta and that you will continue to return to us. Your trust and loyalty are invaluable assets to our entire team, who are committed to providing the best service and experience to all our guests. We look forward to welcoming you back to Borobudur Jakarta once again. Sincerely, The Management Team, Borobudur Jakarta
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I've been here 7 times and always want to come back. The cleanliness, the service, the food, the smell of the lobby, oh my, it's top notch.
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Accommodation's Reply
13 May 2026
Dear Valued Guest, Thank you for your loyalty and kind words towards Borobudur Hotel Jakarta. We are delighted to know that each visit is a memorable experience and that you wish to return again. Your compliments regarding the cleanliness, service, food, and lobby atmosphere are a great motivation for our entire team to strive to provide the best possible experience for all our guests. We look forward to welcoming you back to Borobudur Hotel Jakarta once more. Sincerely, The Management Team, Borobudur Hotel Jakarta
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Will definitely stay here again.
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Accommodation's Reply
06 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We appreciate your feedback and are delighted to hear that you had a positive experience at our hotel. We hope to welcome you back in the future to provide you with an even more memorable experience. Sincerely, The Management Team, Borobudur Hotel Jakarta
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Y***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Highly recommended for families.
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1 people find it helpful
Accommodation's Reply
06 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We appreciate your feedback and are delighted to hear that you had a positive experience at our hotel. We hope to welcome you back in the future to provide you with an even more memorable experience. Sincerely, The Management Team, Borobudur Hotel Jakarta
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R***T
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Maintain what is good and improve what is lacking
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Accommodation's Reply
04 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience. We greatly appreciate your compliments and suggestions. We are delighted to hear that you had a positive experience, and we will strive to improve in all areas that require refinement. Your feedback is invaluable in helping us develop our services and enhance your experience in the future. We look forward to welcoming you back to Borobudur Hotel Jakarta again. Sincerely, The Management Team, Borobudur Hotel Jakarta
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Number of reviews per page
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