Overall Ratings & Reviews Pulai Springs Resort

Lovely hotel and staff. Breakfast was enjoyable and had a good selection with attentive staff, especially Kumar, Received good recommendations for food from him. Room was clean with the essentials. Hotel central, everything we needed for a short visit to Johor with mountains view.

very comfy & enjoyful vacation

The hotel area is spacious. There are all kinds of activities you can do within the hotel area. You can cycle, there is an indoor playground for children. It is suitable to bring the family here. If you have a chance to go to Johor, you will definitely stop by again.

I stayed there for one night. The only issue I had was that the room faced land undergoing construction. Not the hotel's fault, though. The service staff at the reception and the restaurant during breakfast was great. The hotel was quiet and had the facilities I wanted. It was out of the way and inaccessible, but my stay was worth the hassle of getting there

The staff was good and early checked in so smooth. The location was great near to utm campus but not recommended for those who's wanted a quiet surroundings and healing due to location is near to the construction site. Surrounding is not that private. The breakfast meals was so so. The basic necessity provided was basic even there was no toothbrush set was prepared. However the room is so spacious.

The facilities are ok, because it's an old resort, you can't expect more. The surrounding area is interesting. There are lots of pools. The slides are bad. The breakfast is ok. So so. The cereal is really not tasty. Maybe it's not a branded one. Even small children know the bad taste.. Another thing is that the shower only has smooth water. The bathroom door has to be slammed hard before it can be closed. The bed makes a creaking sound when moved😂

Clean and affordable. Friendly staff and has good breakfast.

The hotel Staff and service were great. But we don't like the surrounding construction sites.

All the staff were very friendly & accommodating. Variety of food for breakfast and of course tasty.

Came to the resort at almost midnight after a motorcycle accident and was so thankful to still get our room. Staff were compassionate and helpful when I requested for our bags to be taken to our room. The one bedroom we stayed in was clean, comfortable and spacious. There was a sejadah in the room for prayer. Breakfast was amazing. Our only worry is location due to the uneven and far road in as well as the residential homes building right in front of the hotel pool.

Pressure shower water pressure are too low and the swimming pool view not so good.

Value for money, hotel services & facilities were good. Highly recommended for big group of family.

For the price and service it 's not worth it, believe me I always book room around JB but this place is expensive and nothing special to offer. Lucky if never experienced power shortage. The customer service is average.

We came here for our so called honeymoon, but very disappointed as we get 2-single beds instead of 1-big bed despite I have requested on it earlier. The room have cockroach and flies, the coffee cup did not properly washed before hand over to new guest, towels are old, our supposed-to-be-romantic honeymoon room located on level 2 very near to the walkway. Definetely regret of choosing this place, will never come back here again nor recommend this place to anyone

The toilet was quite dirty with stained. The rest was okay 👍.

This hotel is perfect for family. A lot swimming pool. Helpful very friendly and helpful. Breakfast also nice 👍 will come back again 🥰😋.

Nice hotel, big room, ample parking, good restaurant, smooth check in. Overall 5 stars.

Nice hotel, spacious rooms, good breakfast, lots of menus. It's just far from the city center, if you want to go anywhere, take grab and the like already. But if it's from the UTM campus it's close.

Enjoy stay at this hotel. Food is very good. Very recommended to bring family here. Will be back soon with my son.

Everything was good, just need to add some kind of beef on breakfast. We enjoy our stay.