Classic Hotel Muar

Explore Classic Hotel Muar
8.3
Very Good
From 137 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

7.9

Location

8.5

Service and Facilites

8.1

People often mention about Classic Hotel Muar
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Distance to City Center (3)
Ambiance (3)
Bathroom (3)
Surroundings (2)
Accessibility (2)
Family Friendly (2)
Staff Friendliness (2)
Wifi (2)
Check-in/out Time (2)
Room Space (2)
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Traveler Reviews Classic Hotel Muar

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Customer reviews
b***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The room is large, staff is friendly, near by restaurant
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basyir z.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
Wonderful experience, must bring family here, large space and near all things.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Experience the perfect blend of comfort and convenience in the very heart of Muar’s historic charm at Classic Hotel! My stay was absolutely delightful; the hotel manages to provide a peaceful retreat while being right in the center of all the action. The rooms were impeccably clean and offered a wonderful sense of relaxation after a long day of exploring the beautiful streets of Muar. Ambiance/Facilities: The hotel boasts a welcoming and sophisticated atmosphere. It is well-maintained with modern amenities, including fast Wi-Fi and cozy lounge areas that make you feel right at home. Food: The breakfast spread was impressive, featuring a delicious variety of local Malaysian delights and international options. Every meal was fresh, flavorful, and served as a great introduction to the famous Muar food scene. Staff Assistance: The hospitality here is top-notch! The staff were incredibly attentive, professional, and went out of their way to ensure my stay was comfortable, always greeting me with a warm smile. Highlights: The standout feature is definitely the seamless integration with Wetex Parade shopping mall, making retail therapy and grabbing essentials incredibly easy. Waking up to the scenic view of the Muar town skyline was also a major plus! Price: Excellent value for money. For the premium location and high quality of service provided, the rates are very reasonable and highly recommended for budget-conscious travelers seeking quality. Location: Unbeatable! It is conveniently located in the literal heart of Muar, within walking distance to famous street art murals, riverside walks, and the town's legendary "Glutton Street" for amazing local snacks.
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W***h
icon-origin-TRAVELOKA
6.6
/10
Reviewed 25 week(s) ago
Rooms and toilet are rundown. Lift to rooms does not require any access card, kinda scary. But staff is very friendly and nice.
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Sue M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
The place was great! It was big and accommodating, and the staff were helpful. Plus, it's located right next to a mall, making it easy to find food and other things.
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R***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 37 week(s) ago
Thin mattress, many broken electrical sockets
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Mohamad A.
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 93 week(s) ago
Excellent. Keep up the good service.
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Accommodation's Reply
10 Oct 2024
Dear Mohamad A., Greeting from Classic Hotel Muar! Thank you for staying with us during your trip to Muar. It was a pleasure being of service to you and hope to see you soon. Best regards Syafiqqah Operation Executive
Tri P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 104 week(s) ago
Near shopping mall, clean and comfortable.
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Tri P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 104 week(s) ago
Near shopping mall, clean and comfortable.
1 people find it helpful
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Muhd N. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 108 week(s) ago
Great place great staffs will come again.
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RAFIDA B. M. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 115 week(s) ago
Alhamdullillah, sangat selesa ye
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Izzan I.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 131 week(s) ago
Found cockroaches beside the bread area while having breakfast.
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Accommodation's Reply
17 Jan 2024
Dear Izzan, Warmest Greetings from Classic Hotel Muar. First and foremost thank you for staying with Classic Hotel Muar. We truly appreciate you taking the time to share your review and we can assure you that we do take feedback with the utmost importance as we value all our guest’s opinions and concerns. Once again please do accept our sincere apology for the shortfall and hope to see you next time at Classic Hotel Muar. Warm regards, Nur Syafqqah, Operation Executive
Budiman S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 136 week(s) ago
I had a decent stay at this hotel. The hotel has a classic and vintage vibe. The room is simple and functional. The shower water adjusted a problem and the water is too hot. I wish they could fix that. The staff was courteous and helpful. I appreciate their efforts to make my stay comfortable. This hotel is suitable for anyone who is looking for a budget-friendly and convenient accommodation.
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2 people find it helpful
Accommodation's Reply
16 Nov 2023
Dear Budiman, Greeting from Classic Hotel Muar! Thank you for staying with us during your trip to Muar. We are happy to note from your kind review that you are happy with our products and services. It was a pleasure being of service to you and hope to see you soon. Best regards Syafiqqah Operation Executive
Chris L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 137 week(s) ago
So far the best hotel that you can find with great ammenities and location but wifi isn't that great, after complain the staff will ask you sit near to the hotel door in order to access the wifi, regardless the line of mobile plan is working well so I let it pass, hotel is very near to the one and only mall wetexparade in which you can have a walk when you are too bored in the room (ahem. Poor wifi signal) many foods is also around the hotel so it is a bonus for food hunters. Overall great minus the room that is a little too dim to stay awake to work. Thank you,
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Kiren K. R. S.
icon-origin-TRAVELOKA
8.6
/10
Reviewed 162 week(s) ago
The lobby of the hotel has changed, it used to be quite nice, now it is one corner of Level 1 instead of being on the ground floor. It looks quite sad. The breakfast is not great, if you book this hotel I think don't waste the extra price for the breakfast, there was nothing much, some cereal some mee goreng, bread with the option of it being toasted, some butter and jam, an egg station and some other dishes. They are a bit particular about the check in time, we were there by 1.30pm and they didn't let us check in till 2plus pm which was close to the 3pm check in time. They were not at full occupancy so I don't understand why the fuss for one hour plus early check in especially since we were giving the hotel business and booked two rooms for 4 of us. Our relatives staying at the Bei Boutique Hotel nearby told us were able to check in early easily. The same happened at the check out, anything later than 1pm we were told we had to pay rm 60 or 80 extra per hour, whereas at the nearby Bei Boutique they were more flexible and allowed for a later check out till 3pm. Check out was on a Sunday and the hotel was not at full occupancy, so again I do not understand the rigidness and fuss. The problem was that we were having prayers till 12 noon hence we needed some time to come back to the hotel to check out by 1pm. In the end we just decided to check out at 9am instead before the prayers and we extended one room for one whole day just so that we could keep our bags there and check out later. Our relatives told us that the receptionist at Bei Boutique was better and offered them a 3pm check out immediately and even explained about a good half day rate till 9pm when they explained the issue. Classic Hotel did not so we just booked an additional room for one whole night so that we could check out a few hours later. Not sure if this hotel has a half day rate, the receptionist did not explain this, there is no info on its website. Rooms are also old and run down. The hotel collects a RM $50 deposit per room even when we had pre-paid and the receptionist says that with online agent the tourism tax is not included so we had to again pay extra for that for two rooms. Some other platform the tax is included. All this should be on the website, that the hotel demands an additional rm 50 per room when you check in, tourism tax you pay at the hotel. Hotel coupons for parking only work if there is an attendant at the booth and when he is not around we had trouble exiting. You can use your touch and go card which they will validate. On the whole, some aspects were nice like the location of the hotel next to the mall but some things need some improvement.
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Accommodation's Reply
24 May 2023
Dear Kiren Kaur do Ratan Singh, Thank you for staying with Classic Hotel Muar. Corrective action will be taken to make improvements and prevent similar lapses in our service. We hope to see you again soon! Warm regards, Syafiqqah, Operation Executive
Mohd H. B. M.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 176 week(s) ago
First check in get room 8015 complain the room carpet stain mark also stinky smell change to room 8031 room OK but inside room just OK. More upset channel TV many channel cannot see just 3 channel. Not worth with I pay in this hotel better check in hotel cheaper good condition. First and last I check in this hotel. Very upset condition this hotel
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1 people find it helpful
G jR
icon-origin-TRAVELOKA
5.4
/10
Reviewed 202 week(s) ago
To check in early by 12noon, I had to pay extra RM60. I arrived from Kuala Lumpur the same day and had time till 6pm to spend with my son. The hotel doesn't bother nor seem to have any understanding of my situation. And for late check out, an hour is RM60.
2 people find it helpful
Tan S. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 204 week(s) ago
One of best hotel in small town called Muar. Spacious carpet room and clean bedsheets and pillows. All fixtures and water tabs are functioning l. Located within walking distance of eateries, mall and supermarket. Short comings: Bathroom walls may see some black spots due to silicone glue sealing, that ' s a bit unsightly. No safe to store your documents or wallet.
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amie m.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 211 week(s) ago
The room is so spacious, strategic location, affordable price.
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Accommodation's Reply
29 Jun 2022
Dear Amie, Thank you for staying with Classic Hotel Muar. We hope to see you again soon! Warm regards, Syafiqqah, Sales & Marketing
Winifred S.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 221 week(s) ago
Bed uncomfortable, has bed bugs.
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Accommodation's Reply
14 Apr 2022
Dear Winifred, thank you very much to share with us your experience at Classic Hotel Muar. Your feedback is very helpful to us and we will look into it with our team. Corrective action will be taken to make improvements and prevent similar lapses in our service. Warm Regards, Syafiqqah Sulaiman, Sales & Marketing
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