Great property and staff

Friendly and helpful staff

Staff were super. Very helpful on reception desk and in the restaurant. Rooms were clean although water temperature in shower could not be adjusted properly.

We had a fantastic experience, the receptionist was super helpful, his local knowledge was great. Our room was spacious clean and superbly decorated and appointed. The showers were strong and felt great. The comp

Big rooms, great location, friendly stuff

I would recommend this property

Conveniently located in Chartrons, not in the main downtown area but only about a 10min walk away with still with plenty to do in the area. Plenty of good food around as well. Rooftop is a great vibe, did not have the food so cannot comment. Gym just had a bike, a treadmill, and some free weights but serviceable. Room was clean and more than adequate.

Great value for money, fantastic and friendly staff

Wonderful hotel… very friendly and helpful staff. Perfect location… comfortable beds and Nuxe products in bathroom. Loved the rooftop bar!!

Clean room, modern, great location and the rooftop bar during sunset or sunrise is exceptional

The hotel was in a great location. We did not eat at hotel but the coffee was excellent. Staff qeee Dewitt. The hotel decor was a little odd for France but the beds were comfortable

This hotel was simply perfect for us. It was convenient to the older part of the city. There are little restaurants nearby, as well as a small grocery store. The people who worked there were efficient, kind, knowledgeable, incredibly helpful, and pleasant. They actually saved our trip, when the train people went on strike suddenly on the day we were supposed to leave. We were so grateful for their help and knowledge.

Staff were excellent, Alex was especially helpful during the check in process. The room was spacious, good size, comfortable bed, good size shower, plenty of hot water and good water pressure. Bordeaux is quaint, very much rural France. Small cafes, bakeries and coffee shops. City center is small in comparison to the most popular French cities, I enjoy that. The hotel is close to public transportation.

Picture perfect but in reality the bathroom sink was clogged very disgusting, the shower water never got hot in the morning and the room phone didn't work. We contacted the front desk, they said they were going to send a technician and that never happened. Very disappointing and they should definitely issue a full refund.

It was a bit of a wait to check in room.not ready til about 4..but that was a minimal hiccup. The property and staff were outstanding. Lots of nearby places to eat, shop. Such a quiet area..hit the spot after 5 days in Paris!

With sealed windows and mediocre air-con, our pink coloured, smallish room felt uncomfortably claustrophobic. The roof top restaurant had an interesting view, but the food very pretty average and on Sat. gave us very casual service. However, the location is excellent for the Chartrons district.

Hotel was in a great location; room was very spacious and comfortable. Only things causing four stars are the a/c was underpowered leaving the room on the warmer side, the lighting was very low in the room, and the shower needed updating such that it leaked.

Finding it was a bit of a hassle. Parking was nearby but again we had to initially park illegally until someone explained where to park. As I go through life I’ve determined it’s almost always about ease of parking. Otherwise staff was friendly, room was fine but “River view” was a bit oversold. Not sure I stay here again as there are many other comparable options

An oasis I. Ust area - close to the action but not “iin” it.

Excellent location, staff was very helpful and accommodating.