Staff were amazing and so friendly, spa was great and room was so comfy.

The hotel was nice however the rooms very dated and dark. Lighting was really poor. The food at breakfast was ok however not very fresh. We had a cheese and chutney sandwich one evening which consisted of 2 thin slices of bread, 1 slice of cheese and a small smear of chutney a few tortilla chips and salad garnish this was £10.50. We also booked the twilight at the spa, had to go looking for staff to get a drink, had to ask for the jacuzzis to be opened, the pool was freezing. Staff attentive and polite when we had found them. Car park very poorly lit at night. I feel the hotel could be so lovely with a bit more TLC and upgrade on food, if your paying premium prices I would expect premium food and service.

Lots of free parking , easy to book in , room was clean , staff were all great , food was good & my steak was cooked perfectly . Garden & pond would be nice in summer . Although I didn't use them , the spa , swimming pool are & gym are very good indeed with multiple treatment rooms .

room and staff great as always

Clean place, friendly staff, very quiet and relaxing. Small but good gym, and didn’t have the chance to use the pool and hot tub but it seemed like people were enjoying it.

Excellent staff and great new year party

NYE Gala good night and the staff were fantastic

Very spacious room with comfortable bed, views over the car park and grounds and pleasant seating area. The bathroom had plenty of towels and good captive toiletries but overall felt a little dated with an over bath shower. The restaurant and bar area was very nice and we enjoyed good meals at reasonable prices. Nice to find plenty of free parking and electric charging available. Good to see that there are solar panels on the hotel roof.

Good value stay with additional use of spa

Room and staff was wonderful,the food wasn't,for £45 I expected more than a skimpy prawn cocktail,a small roast dinner with roast potatoes been done in the fryer and still with no colour and the cheesecake had been left out too long as it had started to whilt and far too sweet

Friendly staff, good breakfast, clean room but a little small with not a lot of storage space 😔

There was no milk and nowhere to hang my towel in bathroom. Apart from that I will be back after Christmas.

Everything was great

The staff at Hotel were superb. Attentive to customers,helpfull and some of the most chearfull hotel syaff

No it was dirty.

Staff members were very helpful and pleasant Excellent stay

Everything was perfect and the staff were very helpful and very welcoming I’d definitely stay there again me and my partner absolutely loved our stay and the spa was incredible

Access to the spa wasn’t included even though the hotel uses this as the primary sales pitch on the website. It would have been an additional £60 which would have been 4 star territory!

Plenty of parking, nice restaurant and bar.

Decor was poor in general, damaged paint, walls & bedroom with wallpaper on the ceiling peeling. Hallway carpets well past their best. Staff were friendly & helpful, exterior looked alot better thsn tge inside.