Mercure Jakarta Gatot Subroto

Explore Mercure Jakarta Gatot Subroto
8.8
Very Good
From 3,236 reviews
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Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

8.9

Service and Facilites

8.8

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Bedroom (107)
Staff Friendliness (105)
Bathroom (105)
Ambiance (100)
Room Space (98)
Taste (94)
Accessibility (92)
Hotel Area (92)
Distance to City Center (86)
Variety (81)
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Traveler Reviews Mercure Jakarta Gatot Subroto

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Customer reviews
N***R
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Nice hotel, friendly staff, very nice view from the room, good for healing, delicious food, highly recommended for a staycation
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for your positive review of Mercure Jakarta Gatot Subroto Hotel. We are delighted to hear that you enjoyed the hotel's atmosphere, the friendliness of the staff, the beautiful views from the rooms, and the food we prepared. I am very pleased that we were able to provide you with a comfortable and refreshing retreat during your holiday amidst the hustle and bustle of Bangkok. Thank you also for your feedback, which means a great deal to us. We hope to welcome you back again in the future. Sincerely, Martha Indriana, Senior Marketing Manager, Mercure Jakarta Gatot Subroto Hotel
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C***e
icon-Staycation
Staycation
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10.0
/10
Reviewed 5 day(s) ago
The hotel is nice, the staff are all friendly, thank you Mercure Jakarta Gatsu..
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Mercure Jakarta Gatot Subroto. We are delighted to hear that you enjoyed your stay and were comfortable with the service from all our staff. Your positive feedback motivates us to continue striving to provide the best possible service to all our guests. We hope to welcome you back in the future for another memorable stay. Sincerely, Martha Indriana, Senior Marketing Manager, Mercure Jakarta Gatot Subroto
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Euis N.
icon-Business
Business
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10.0
/10
Reviewed 1 week(s) ago
The staff are very friendly and the service is good.
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Accommodation's Reply
11 May 2026
Dear Ms. Euis N, Thank you for your positive review. We are delighted to know that the friendliness and service of our staff provided you with a memorable stay. We will share your compliments with the entire team to inspire us to continue providing the best service. We hope to welcome you back again on your next stay. Sincerely, Martha Indriana, Senior Marketing Manager, Mercure Jakarta Gatot Subroto
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Euis N.
icon-Business
Business
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8.5
/10
Reviewed 1 week(s) ago
The hotel staff are very friendly and the service is good.
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Accommodation's Reply
11 May 2026
Dear Euis N, Thank you for leaving a positive review. We are very pleased to hear that you had a comfortable time thanks to the kindness and service of our staff. We share your compliments with all our employees and will continue to strive to provide the best service. We look forward to seeing you again on your next visit. Thank you. Marta Indriana, Senior Marketing Manager, Mercure Jakarta Gatot Subroto
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Devi K.
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Business
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9.7
/10
Reviewed 2 week(s) ago
The best choice for staying, comfortable hotel and very friendly staff
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1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Mr. Davy, Thank you for choosing our hotel and taking the time to write a positive review. We are delighted to hear that you felt comfortable during your stay and were welcomed with friendly service from our staff. Reviews like this motivate our team to continue striving to provide the best service to all our guests. We hope to welcome you back again in the future. Sincerely, Martha Indriana, Senior Marketing Manager, Mercure Jakarta Gato Subroto Hotel
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff was friendly, the room was cool and clean. Overall, it was okay.
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1 people find it helpful
Accommodation's Reply
05 May 2026
Dear Valued Guest, Thank you for your excellent review and rating. We are delighted to hear that you enjoyed your clean and comfortable room, as well as the friendly service from our staff. We are pleased to hear that your overall experience was excellent. We hope to welcome you back again for another memorable stay. Sincerely, Martha Indriana, Senior Marketing Manager, Mercure Jakarta Gato Subroto Hotel
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R***o
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
The hotel is really good in terms of service, room cleanliness, and friendly staff. It's really great.
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Accommodation's Reply
27 Apr 2026
Dear Valued Guest, Thank you so much for your excellent review. We are delighted to hear that you were satisfied with our service, the cleanliness of the rooms, and the friendliness of our team. Such compliments inspire us to strive for even better service. We hope to welcome you back again in the future. Sincerely, Martha Indriana, Senior Marketing Manager, Mercure Jakarta Gatot Subroto Hotel
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D***g
icon-Business
Business
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9.7
/10
Reviewed 3 week(s) ago
The hotel is clean, the reception staff is friendly, the food is delicious, next stay I'll be back
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Accommodation's Reply
27 Apr 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were impressed with the cleanliness of the hotel, the friendliness of the reception staff, and the food we served. Your compliments encourage us to continue striving for the best service. We hope to welcome you back for another enjoyable stay. Sincerely, Martha Indriana, Senior Marketing Manager, Mercure Jakarta Gato Subroto Hotel
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J***A
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff were very helpful and supportive. Thank you so much.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for your kind words. We’re truly pleased to hear that our team was helpful and supportive throughout your stay. Your appreciation means a lot to us and serves as great motivation for our team to continue delivering excellent service. We look forward to welcoming you back again soon. Warm regards, Martha Indriana Sr. Marcom Executive Mercure Jakarta Gatot Subroto
P***T
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very cool activity so easy to get around the area
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you for your excellent review and rating regarding your stay at Mercure Jakarta Gatot Subroto. We are delighted to hear that you were satisfied and appreciated the hotel's superb location and easy access to the surrounding area. Your feedback is valuable to us and encourages us to further improve our services. We look forward to serving you again on your next stay. Sincerely, Mercure Jakarta Gatot Subroto
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P***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Short stay, very recommend for all.
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you enjoyed your short stay and highly recommend our hotel. We look forward to welcoming you back to Mercure Jakarta Gatot Subroto for another enjoyable stay. Warm regards, Mercure Jakarta Gatot Subroto
M Irsan A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel is comfortable and strategically located, but the wifi is not very strong.
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Accommodation's Reply
14 Apr 2026
Dear Mr. Irzan A., Thank you for your review and rating of your stay at Mercure Jakarta Gatot Subroto. We are delighted to hear that you were comfortable with our hotel and its excellent location for business travel. We also appreciate your feedback regarding the WiFi quality. We will forward this feedback to the relevant team immediately to be used in our evaluation process to improve our services in the future. Thank you for choosing our hotel. We hope to welcome you back for your next stay. Sincerely, Mercure Jakarta Gatot Subroto
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Tjhin K. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The service is very good, both at the hotel and in the pool area, all the supervisory staff are very good.. Thanks
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Accommodation's Reply
08 Apr 2026
Dear Mr. Tjhin ke. N., Thank you very much for your review. We are delighted to hear that our services, both in the hotel and at the pool area, met your expectations. We will share your compliments with our entire management team. We hope to welcome you back to Mercure Jakarta Gatot Subroto again. Sincerely, Mercure Jakarta Gatot Subroto
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Ricka F. y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It was a very pleasant experience to stay here 🥰
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Accommodation's Reply
26 Mar 2026
Dear Ms. Ricka, Thank you so much for your perfect rating and for sharing your wonderful experience at Mercure Jakarta Gatot Subroto. We are delighted to hear that you had such a pleasant stay with us. Your kind words truly mean a lot to our team and motivate us to continue delivering memorable experiences for all our guests. We look forward to welcoming you back again for another enjoyable stay in the near future. Warm regards, Dhea Alisda Asst. Marcom Manager Mercure Jakarta Gatot Subroto
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Indra
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Highly recommended and great agriculture
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Accommodation's Reply
26 Mar 2026
Dear Ms. Indra, Thank you for your positive review and feedback regarding Mercure Jakarta Gatot Subroto Hotel. We are delighted to hear that you enjoyed your stay with us. Your feedback motivates our team to continue striving to provide the best service. We hope to welcome you back soon for another memorable stay. Sincerely, Dia Alisda, Assistant Marketing Manager, Mercure Jakarta Gatot Subroto Hotel
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
It's really cool, it's really good, man
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Accommodation's Reply
26 Mar 2026
Dear Dear Customer, we sincerely thank you for your excellent rating and positive feedback regarding the Mercure Jakarta Gatot Subroto Hotel. We are very happy to hear that you had a satisfying stay at our hotel. Your short but passionate review is a great inspiration to our team to strive even harder to provide the best service. We look forward to your next visit and a pleasant time. Thank you. Sincerely, De Gea Alisda, Deputy Marketing Manager, Mercure Jakarta Gatot Subroto
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
It's really cool, it's really good, man
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Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Thank you so much for your excellent rating and lovely compliments about Mercure Jakarta Gatot Subroto Hotel. We are very happy to know that you enjoyed your stay with us. Compliments like "It was great" make our team very happy. We hope to welcome you back again for another wonderful, or even better, stay! Sincerely, Dhea Alisda, Assistant Marketing Manager, Mercure Jakarta Gatot Subroto Hotel
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice hotel, friendly staff, delicious food. Clean rooms. Parking was a bit tricky due to an event at the hotel. Close to the main road.
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Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Thank you very much for your excellent rating and positive review of Mercure Jakarta Gatot Subroto Hotel. We are delighted to hear that you enjoyed the clean rooms, the friendliness of our staff, and the quality of our food. Your feedback motivates our entire team to continue striving for the best service. We apologize for any inconvenience you experienced in the parking area, especially during hotel events. Your feedback is invaluable and will be taken into consideration to improve guest comfort in the future. We look forward to welcoming you back for an even better stay in the future. Sincerely, Dhea Alisda, Assistant Marketing Manager, Mercure Jakarta Gatot Subroto Hotel
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Yakubson L.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
The cleaning staff was very trustworthy, although our things were a bit exposed in the room while we were out having breakfast.
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Accommodation's Reply
26 Mar 2026
Dear Mr. Yakubson, Thank you for your positive review regarding your stay at Mercure Jakarta Gatot Subroto. We greatly appreciate your trust in our housekeeping team. Your feeling of safety and comfort during your stay means a great deal to us, as the integrity of our team is our top priority. We will share this gratitude with the relevant team members to motivate them to continue providing the best service. We hope to welcome you back soon for another memorable stay. Sincerely, Dia Alisda, Assistant Marketing Manager, Mercure Jakarta Gatot Subroto
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Herwina
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is very friendly, comfortable.
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Accommodation's Reply
26 Mar 2026
Dear Ms. Herwina, Thank you so much for your excellent rating and positive review of Mercure Jakarta Gatot Subroto Hotel. We are delighted to know that you felt comfortable during your stay and enjoyed the friendly service from our team. This is a source of pride and motivation for us to continue striving to provide the best service. We hope to welcome you back again on your next stay, whether for business or other purposes. Sincerely, Dia Alisda, Assistant Marketing Manager, Mercure Jakarta Gatot Subroto Hotel
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Number of reviews per page
20
40