Thank you very much, Kak, for choosing our services for all your runs in Purwokerto. 🙏 We apologize for the inconvenience regarding the door and sink in room 208. 🙏 We have followed up on your report and will resolve the issue as soon as possible. Thank you for your feedback, and we hope to see you again. 😊

Thank you very much, Dimas, for your review and feedback. 🙏 We are very pleased to hear that our room was comfortable, spacious, and clean. Regarding the noise you heard, it may have come from the balcony area where some guests were chatting. We apologize for any inconvenience. 🙏 In the future, our team will remind all guests to maintain appropriate social distancing, especially at night. Regarding breakfast, we apologize for the flies. 🙏 This is not a normal situation; however, it is something we take very seriously, and we have taken steps to improve cleanliness and control the food area. We have also shared your suggestion about the portion sizes with our team for consideration. Thank you for your feedback; it helps us to further improve our service. 😊 We hope to welcome you back again, Dimas, with an even better experience.

Thank you so much for your review, dear customer 🙏 We are delighted to hear that our staff are friendly and the hotel is conveniently located. We apologize for the inconvenience regarding the insects in your room 🙏 We must inform you that this situation can sometimes occur, especially when affected by weather conditions. However, this is a significant issue for us. We have now increased room inspections and conducted regular pest control to ensure the situation improves and prevent recurrence. Thank you for your feedback; it helps us to further improve the quality of our service 😊 We hope to welcome you again, dear customer!

Thank you so much for your wonderful review 🙏 We are delighted to hear that you felt comfortable during your stay with us. Guest satisfaction is our top priority, and reviews like this motivate our team to continue striving to provide the best service. We hope to welcome you back again 😊

Thank you so much for your wonderful review 🙏 We are delighted to hear that you felt comfortable during your stay at the hotel. Customer satisfaction is our top priority, and reviews like this motivate our staff to continue striving to provide the best service. We hope to welcome you back again 😊

Thank you so much for your wonderful review 🙏 We are delighted that you enjoyed your stay with us. Customer satisfaction is our top priority, and reviews like this motivate our team to continue striving to provide the best service. We hope to welcome you back again 😊

Thank you so much for your wonderful review 🙏 We are delighted that you enjoyed your stay with us. Customer satisfaction is our top priority, and reviews like this motivate our team to continue striving to provide the best service. We hope to welcome you back again 😊

Thank you so much for your wonderful review 🙏 We are delighted that you enjoyed your stay with us. Customer satisfaction is our top priority, and reviews like this motivate our team to continue providing the best service. We hope to welcome you back again 😊

We sincerely apologize for the inconvenience caused by the poorly functioning air conditioner. We have contacted our technical team and are currently having the equipment inspected. If you experience any problems during your stay, please do not hesitate to contact our staff. We will respond promptly, such as expediting check-in or changing your room (subject to availability). Thank you very much for your valuable feedback. Your opinions are essential for improving our services.