I booked the room based on the location. The reviews were mixed. Location is great, free delicious breakfast.
The room is not comfortable however. Could be cleaner, AC don't work. The room smelled like cigarettes and there was old sushis in the fridge.
Raed
Friends and Family
10.0
/10
Reviewed 126 week(s) ago
Hotels.com verified review
Very friendly receptionists and staff, wonderful location few minutes away from Kizilay square, rich breakfast and clean room always.
Raed
10.0
/10
Reviewed 218 week(s) ago
Hotels.com verified review
Room was super clean, nice and very warm while it was freezing cold outside, staff were super friendly and very helpful.
Location is super super great few steps from Kizilay downtown.
Porter at the hotel was very helpful
Regarding breakfast I wish it was better with more options on the buffet
Soha
2.0
/10
Reviewed 244 week(s) ago
Hotels.com verified review
It was horrible no air conditioning in the room I was sweating most of the time , uncomfortable, it was dirty most of the time no one cleans anything. No bath room towels or toilet papers . The refrigerator isn’t working. No Station or anything to do some hot coffee or tea . When I call the recipients to ask for towels or toilet papers no one understands English at all.
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Salih
Friends and Family
8.0
/10
Reviewed 295 week(s) ago
Hotels.com verified review
It was nice to stay there u suggest
Arezoo
2.0
/10
Reviewed 342 week(s) ago
Hotels.com verified review
VERY VERY BAD AND OLD.LIKE HOSTEL.
Situation of Hotel is perfect.metro and bus stations are so close.It is near to shopping malls and restaurants.
Verified traveler
Friends and Family
2.0
/10
Reviewed 349 week(s) ago
Expedia Group verified review
It is very bad, no air_conditioner in the rooms, no fan. It was so hot like in sauna, the furniture is bad,not clean, it is very bad experience to book in this worse hotel, I do not advise anybody to try it.
Verified traveler
4.0
/10
Reviewed 351 week(s) ago
Expedia Group verified review
The reception was bad and unhelpful hope its improved in future
Mehmet
6.0
/10
Reviewed 353 week(s) ago
Hotels.com verified review
The hotel was in repair works. That means some noise.
The cleanliness was OK. WiFi has some problems.
I paid by internet, despite of this, the reception employees ask for payment at check-out.
AT least they don't insist.
BabsDee
Business and Leisure
6.0
/10
Reviewed 354 week(s) ago
Expedia Group verified review
It's just an ok place to spend the night. Wifi connection was an issue.
AHMAD
Business and Leisure Family
8.0
/10
Reviewed 365 week(s) ago
Expedia Group verified review
Situation of Hotel is perfect.metro and bus stations are so close.It is near to shopping malls and restaurants.
Marianne
8.0
/10
Reviewed 365 week(s) ago
Hotels.com verified review
Sembol is a fine hotel with friendly staff, close to the buzzing Kizilay square. The price and stay were very satisfying!
Yunus
Business
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Klima bozuk yatagin yanındaki ışık düğmeleri çalışmıyor televizyon çalışmıyor kumandalar çalışmıyor saç kurutma makinesi çalışmıyor taharet musluğu bozuk
Burak
Business
8.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Merkezi konum , iyi hizmet , uygun fiyat
Olgun Kemal
Business
8.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Otel temiz, çalışanlar yardimci ve guleryüzlü, konum mukemmel, kahvaltı yeterliydi. Tekrar gelirim.
Zafer
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Çok güzel bir konaklamayı çok beğendim.
Robert
Business
8.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
Was er kort maar licht dicht bij centraal bij centrum
Mustafa
Business
6.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
Öncelikle Otelin Lokasyonu Çok İyi.İş İçin 2 gün Konaklama Fırsatım Oldu.
Personel Güler Yüzlü.Bir İsteğiniz Oluduğunda Hemen İlgileniyorlar.
Fiyat Performans Olarak iyi Biryer.
Sanırım Tesis Eski Ve Odalar 20 yıllık Gibi Duruyor Özelliklede Banyo Tuvalet Bence Restorasyon Yapılmalı.
Serap
Friends and Family
8.0
/10
Reviewed 83 week(s) ago
Hotels.com verified review
Ulaşım konusunda iyiydi kızılayın göbeğinde gece atıştırmalık almak istediğimde yakınında açık bakkal bulabildim. Ancak temizlik konusunda puanım düşük malesef yatak örtüleri daha temiz olabilirdi. Onun dışında personel çok iyi ve kibardı.