Fantastic hotel! (April 5-9, 2019) I didn't want to stay in downtown Tulum with the traffic noise, and also didn't want to pay the high prices on Tulum Beach. This hotel was perfect and is directly in-between both in a very quiet area but still accessible to both via bike trail.
PROS:
- GREAT price for an air conditioned hotel room. One thing people don't realize is if you find a decently priced hotel near Tulum Beach, there's a good chance it doesn't have A/C. This one does!
- Great location. As I mentioned before it's directly in-between Downtown Tulum and Tulum Beach. You can easily get to both on the bike trail if you don't have a car. It's 5 min from the only supermarket in that area.
- Great service. Alvaro (manager) and Marcel (assistant) were absolutely fabulous in providing exceptional service whenever I made a request. They were more than accommodating and were able to very quickly address the few requests I made.
- Room size was definitely larger than what I was expecting (2 queen room) and included a private balcony.
- Cleanliness. As this hotel is essentially brand new and partially still under construction as of 4/9/19, it was immaculate and the daily room cleaning was spot-on!
- Bicycles available for rent directly on property
- Strong wifi signal extending into parking lot
CONS: Didn't have a front-desk as it was still under construction; however employees always present on property and manager Alvaro was instantaneously available via WhatsApp