Gray Manor Hotel

Explore Gray Manor Hotel
8.4
Very Good
From 308 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

9.0

Traveler Reviews Gray Manor Hotel

Number of reviews per page
20
40
Top reviews
Clare
icon-with Friends
with Friends
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was not very clean, the flooring was all uneven, no toilet paper in the toilet. The bar area was very cold, no Vodka stocked in the bar. Reception staff were wonderful very welcoming. The whole place is very dated needs decorating throughout and all the flooring needs replacing. The shower was terrible you had to hold the head whilst showering or the water went everywhere. The grounds were quite beautiful.
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Dave
icon-
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No heating in bar and dining area. Evening bar meal just ok. Bathroom very tired. Shower hose not long enough to fit on wall bracket. ( shower in one hand soap in the other) bed clean and comfortable.
Colin
icon-
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No heating despite low outside temperatures. rarely any hot water. TV would not move from welcome screen. Limited dinner menu, mainly burgers or curries (not all of them available). Only one visible member of staff each day. Receptionist also covered the bar, food orders, waiting etc. No fried eggs at breakfast. Potentially dangerous use of electrical extension reels.
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Brian
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Needs an update. Improve the showers and bedding and do something on soundproofing
David
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff are very welcoming.
LAWTON
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We feel like there should be at least a partial refund. The plumbing was not working so we didn't get the breakfast buffet. They did provide a pastries,granola bar,yogurt and juice, and a couple free drinks from the bar. We were counting on the buffett sustaining us through a long day of travel and were very disappointed. The staff was friendly and did their best I suppose,however,it is hard to understand how building maintenance issues are not planned for.
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Dewi
icon-
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

All great given cost/value. It's more of a small wedding venue really but suited my quick overnight. Friendly staff and really good breakfast cooked very nicely. Very happy. You even get greeted by friendly wolves on arrival - lovely huge dogs😍. Made my day! Don't hold the door for them though as they will only use the dog flap😂
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David
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Excellent. Thank you.
David
icon-Business
Business
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff a happy and very welcoming. Breakfast is excellent.
Linda
icon-Business
Business
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

clean rooms
Laura
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Room was neglected. There were two massive husky’s waiting for you at reception so if you’re not a dog person not great. The lights didn’t work in the room. Only one of out 4 did. No bedside lights or plug sockets. Room needed a good clean and was so hot we slept with a fan on the entire night in October. Shower was tiny.
Kris
icon-Business
Business
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We were only staying one night while we were working in the area. The room was large, comfortable and clean. There is a bar which is OK (there are nice pubs a short drive away as well) and the breakfast was a standard hotel buffet but of good quality. There are some very large but very dopey and friendly dogs.
Sally
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We arrived at 7.45 pm due to traffic hold ups. The receptionist asked if we needed food and directed us to the bar where we were able to order. We took our drink back to our room and on ordering our scampi and chips we were offered room delivery. Our food arrived with minimum delay and was very tasty. There is easy parking and we noticed several EV chargers. Comfy bed - tea making facilities and a mini fridge. Variety of buffet breakfast choices but we were unable to make tea as the urn had been unplugged. Friendly helpful staff
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Dani
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

It was okay ,just
R.
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Good bedroom, slept well, good breakfast
Dursun
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Lovely staff very friendly and welcoming, pet friendly very reasonable prices, great for a quiet but also adventurous if you’re in to that.
olakunle
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Staff were great and very friendly, breakfast was really good and had a good variety and the property was nice. There are 2 big beautiful friendly dogs that rome the hotel, which was a pleasant surprise. My only complaint is, the carpets in the bedrooms are very dirty with unpleasant stains all over them. The hotel should consider taking the carpets out and just have hard floors instead. Otherwise a really pleasant stay.
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Patrick
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

One of the worst hotel I have been in the UK. The food is horrible, the bathroom is shocking, do not order the curry unless you want something out of a jar. Avoid at all costs
andrew
icon-Business
Business
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Kettle base full of scale so didnt use it. Shower head leaked more water than sprayed. Food, starter burnt and pizza was swimming in oil. No offer to deduct burnt food from bill.
Heather
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The sitting was lovely. Rooms were comfortable and quiet but were tired and shabby looking. No water for over an hour was very unpleasant as couldn’t use the basic facilities. Staff were pleasant. Breakfast was great.
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