Beautiful hotel - great location!

Very clean room, good location, great breakfast

Staff fantastic,all of them Room excellent Shower excellent Restaurant should be a Michelin starred eatery If you need a European adaptor They are available Breakfast wonderful Location terrific

Our room was lovely - spacious and spotlessly clean, and the staff were friendly and helpful

Nice place highly recommend.

The Ca Bonfadini Historic Experience was amazing! When we got to the hotel, the staff immediately greeted up and took all our luggage. They gave us bottles of water and led us back to the patio area to cool off and relax. When we came back inside, they had our room ready, even though we arrived 3 hours before check-in! We were even upgraded to a suite at no extra charge! The host led us upstairs and our luggage was already in the room, waiting for us. The room was gorgeous! I legitimately felt like a princess sleeping in this palace. We can’t wait to go back!!!

Loved every minute. Fabulous hotel in a great location.

The accomodation was once a palace and had been beautifully restored and added to. The room was large with a fabulous marble bathroom , shower and powder room. The staff was friendly and helpful and we were welcomed with a bottle of frizzante wine and chocolates which was a nice touch. The bed was comfortable and contour pillows were available on request. The complimentary breakfast was a standout and one of the best we have ever experienced. All in all a great choice for our stay in beautiful Venice.

We absolutely loved our stay here. Definitely a 5* experience. Lovely staff, great decor, unique room (we were in superior double). Good location. Fantastic breakfast - I had a omelette and it was the best out of all places we have stayed on holiday.

Staff is amazing, very professional. Extemely clean and up scale place to stay. Can’t say enough about the staff. Would definitely be my first choice to stay again in Venice.

High end, luxury hotel with superior accommodations, friendly staff immediately responsive to requests, outstanding housekeeping services with attention to cleanliness

My stay at this hotel was extremely disappointing. The front desk staff, especially the man with glasses, was rude and dismissive. He made me feel unwelcome, and I couldn’t help but feel his attitude was influenced by either my being a solo female traveler or my appearance. Every time I asked for help, he was unresponsive and unhelpful. The room was small, uncomfortable, and excessively warm. When I asked to lower the air conditioning, he only adjusted it by 1°, which did nothing. The bed was uncomfortable, and the overall room quality did not justify the price. On my last day, after having my luggage held, I returned and sat in the lobby to wait for my train. The same staff member asked if I needed my bags, acting as if I didn’t belong there. He didn’t offer any hospitality, and I was left feeling uncomfortable. I moved to another part of the hotel to avoid further interaction. Breakfast was poorly managed—half an hour after the scheduled time, the buffet wasn’t ready, and there was no to-go option, unlike other hotels I stayed at in Italy. While the restaurant staff was friendly, the poor service and uncomfortable accommodations made this hotel the worst experience of my trip. I would not recommend it to anyone and will not return.

The room was gorgeous and huge

An Authentic Palace of a Hotel. A true taste of Venezia. Moreno Glass Lobbies and Rooms. Asia and Sebastiano and entire breakfast staff are amazing and accommodating. Clean emaculate room and restaurant. Surely will return. Graci Mille !!

Amazing hotel, high quality, attention to detail, superb breakfast service and excellent staff.

Loved the location of hotel, away from the congested area approaching St Mark’s square. Was a 30 minute walk to St Mark Square. We appreciated the meet and greet service the hotel offered and thought it was definitely worth it. Very kind and attentive staff, really good breakfast, beautiful room and bathroom. Would have liked the ability to increase fan speed for the a/c. Thank you for our beautiful stay.

Our stay was truly magical. The hotel was beyond our expectations and the staff were wonderful, helpful and considerate. Everything about this hotel was luxuriously perfect from the beds to the breakfast. An absolutely fabulous historic experience.

Great hotel

This is advertised as a 5 star hotel but there was no air conditioning or even an air fan. The sofa bed was very uncomfortable. The elevator did not work and no notice was put up suggesting it does. I do not think this is a 5 star hotel and is more in line with a 3 star.

It’s a real 5 star hotel with new rooms and it’s in a perfect condition - rare to find in Venice