Hotel super centrico del area historica y de area de pinxtos. El personal del hotel super amable y servicial. Habitaciones super comodas y limpias.. recomendado 100%

Stayed for two nights as part of a trip to Bilbao - really nice experience and would definitely go back

Great stay in a beautiful location, staff were ever so helpful and friendly

Hermoso, muy bien ubicado, el personal super amable!! María nos ofreció un upgrade de habitación, y nos dio muchos datos útiles. Un placer

Location is the key to stay here . Rooms are decent size & staff was outstanding specially Miriam .

Lovely clean hotel in great location with friendly helpful reception . However, walls are thin and you can hear everything next door. Also, parking is advertised but there isn’t any! You have to street park. (Only free from 2000 to 1000). No tea/coffee in room and reception is in back of hotel tucked away in dark alley. (Not on Main Street). TV Channels only Spanish/ No SKY / English Channels.

Located two minutes from the beach and lots of restaurants. Parking was a problem , although the hotel inferred there was parking it was actually in the street and was only free between eight pm and ten am. The breakfast was meagre.

Excellent service. Like new hotel inside

The room is clean and spacious. The staff is very friendly, kind, and helpful. The breakfast is great with freshly squeezed orange juice. It worths more than 9 euros. However, I wasn't told the room was (half-)underground basement with small windows without any town views. I missed a boiling pot to make hot tea in the room.

Outstanding and courteous staff. Conveniently located to all and 300 meters from the beach.

Stylish & Comfortable place! Lots of cool design touches in the room. Friendly staff and great info beforehand about where to park. 1 minute from all the tapas bar. Will stay again - for sure.

Superb Hotel in perfect location, near to everything and yet it was quiet at night. The bedroom and shower room were immaculately clean. Lovely to have a small fridge in the room with water replaced every day. We chose to have breakfast which was excellent, freshly squeezed orange juice, coffee and great selection of fruit, cereal, breads, ham and cheese etc etc A great start to the day. The reception staff and breakfast staff are all so lovely and friendly, they welcomed us everyday and gave us great tips and shared local knowledge. We loved it and would highly recommend. We were sad to leave and we will definitely be back.

Modern refurbishment gave the hotel a good overall impression. Breakfast was excellent and amazing value for just €5 extra. All the charming receptionists spoke good English. However, the room was always warm even with the large picture window fully open. No air conditioning. No international TV channels. Room size was small and other rooms on the upper floor were similar. No lift. Parking underground in another building was confusing as the hotel reserved bays didn't have notices. More instructors needed here?

Chambre très jolie et propre . Dommage trop d humidité et de moisissures et bruyant. Petit déjeuner un peu cher pour ce qui est proposé. En revanche point positif le garage .

Les vampires sont les bienvenus. Une grande cave aménagée, avec un soupirail. Heureusement la clim fonctionne. A vous de trouver un parking. J'en ai trouvé un à 1 km.

Très bien situé pour visiter la ville à pieds, hôtel calme très propre, belles chambres, personnel sympatique. Une belle escale.

Las chicas de recepción muy majas, me recomendaron donde comer y fueron muy agradables durante toda la estancia Esta situado en buena zona, con paradas de bus muy cerca

Hôtel très propre, accueil chaleureux et petit déjeuner copieux et excellent

Séjour parfait je recommande fortement super accueil et accueil très chaleureux,

Das Zimmer war sehr geräumig und sehr sauber. Das Badezimmer hat eine gute grösse. Alles ist vorhanden und die Mitarbeiter sind sehr freundlich. Wir geben die Maximalnote und kommen gerne wieder .