Got to the hotel, entrance has concrete panels stuck in the floor facing upwards, def not disability friendly. Entrance was bare and clearly being refurbished. Room 14, hot tap DID NOT WORK, the overhead lights did not work, the shower door didn't close so couldnt shower without flooding the bathroom. Tv remote didnt even have batteries in it. Bed was comfy and it was a full size kettle - only praise I can give it. We wont be staying again.