7.7
Pleasant
From 67 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.6

Meal

7.5

Location

7.9

Service and Facilites

7.6

People often mention about Hotel Mathilda
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Staff Friendliness (5)
Ambiance (4)
Bedroom (4)
Distance to City Center (3)
Soundproof (3)
Bathroom (3)
Hotel Area (3)
Accessibility (2)
Family Friendly (1)
Wifi (1)
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Traveler Reviews Hotel Mathilda

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40
Customer reviews
Paradise P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
I was quite disappointed with the service regarding the lost item. I called and was told it wasn't there, but after checking with someone, I found it was there. It's a shame that even though I left a phone number, no one took the initiative to contact the guest. I hope housekeeping will be more honest and thorough.
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Fikram F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Rama Yaman, the Tengga MLM pass was quite noisy.
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I***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
What can you expect from a hotel at this price? But I'm grateful for affordable accommodation, even if I often hear strange noises and reviews from motorcycle taxi drivers.
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R***Y
icon-Transit
Transit
icon-origin-TRAVELOKA
6.2
/10
Reviewed 7 week(s) ago
There was a gecko in the room, it seemed scary but I was forced to because it was late at night.
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N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The staff is friendly and eager to serve with the signature Maumere smile. Very welcoming.
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S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 44 week(s) ago
Checked in, the bed looked like it hadn't been cleaned, there were sawdust falling down, and the water wouldn't drain, the service was really bad, the room felt stuffy, the floor looked like it had never been cleaned, and the photos shown didn't match expectations, I was disappointed.
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1 people find it helpful
Y***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 48 week(s) ago
Hotel staff is friendly and very helpful in checking in.
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A***i
icon-origin-TRAVELOKA
8.3
/10
Reviewed 54 week(s) ago
It was actually very comfortable, but we didn't get breakfast. Even though it said we would get breakfast🙏🏻😅
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1 people find it helpful
Y***h
icon-origin-TRAVELOKA
6.5
/10
Reviewed 59 week(s) ago
Susan to rest at night because of the noise of music in the neighborhood.
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 61 week(s) ago
The cleanliness is very lacking, the comfort is also lacking. The mattress is full of body lice and I have wounds until today. Every night there are people playing billiards until morning and it disturbs my sleep time.
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1 people find it helpful
M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 68 week(s) ago
good only for breakfast from the beginning was not informed by the staff so we only got breakfast on the last day before checking out, the blanket should be bigger because it is not enough for 2 people, but next time will stay there again, hopefully this year the facilities will be better improved, thank you
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E***y
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 95 week(s) ago
For a strategic location, please ensure that cleanliness is maintained and paid attention to.
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Jrmy N.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 101 week(s) ago
The breakfast is absolutely not enough. Just a bad amount of a bad jam in a bad bread. You should provide a nasi goreng as a minimum breakfast.
1 people find it helpful
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ANGGA D.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 142 week(s) ago
There are rats, the room smells of cigarettes, the toilet floor is mossy.
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1 people find it helpful
Wimpy K.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 153 week(s) ago
Banyak tungau gak bisa tidur gara-gara di gigit tungau seluruh badan gatel semua. Bantal berjamur gak di ganti, sarung bantal robek gak di ganti.
1 people find it helpful
alamsyah
icon-origin-TRAVELOKA
8.4
/10
Reviewed 175 week(s) ago
Kamar dan isinya beda dengan di foto. Sarapannya cuma dikasih teh/kopi 1 gelas, air mandi kadang bau. Untuk ukuran rate 250 ke atas terlalu tinggi dengan kamar seperti itu.
1 people find it helpful
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ANGGA D.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 203 week(s) ago
Noisy area, kratindeng has been drunk 1/2, breakfast does not match the photo only bread and coffee.
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Chrispianus S.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 203 week(s) ago
AC not working. The room is so stuffy.
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1 people find it helpful
Bambang P. J.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 204 week(s) ago
Not worthy as a hotel. Just arrived we immediately moved hotels. The rooms are dirty and smell of cigarettes. Smelly bathroom. Absolutely nothing worth it. Never stay here.
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2 people find it helpful
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Bambang W.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 221 week(s) ago
For just a 1-night transit with a limited budget, it still fulfills. But if it's old it doesn't fit because there is a school next door.
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