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Traveler Reviews OYO 1028 Garuda Residence
Number of reviews per page
20
20
40
40
Customer reviews
TG
THERESIA G. W.
6.0
/10
Reviewed 201 week(s) ago
Beds, rooms, bathrooms are not clean, there is no hot water and a small water faucet turns on.
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AH
Aries H.
5.9
/10
Reviewed 202 week(s) ago
The price difference and the facilities offered are nil, aka the zonk bin is not given. Example of mineral water.
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MS
Mardi S.
4.8
/10
Reviewed 205 week(s) ago
The room does not match what was ordered, be careful of this model fraud.
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+4
4 people find it helpful
MD
Maria D.
5.1
/10
Reviewed 216 week(s) ago
Hot water is zonk, electricity goes out often, service is not friendly. The mattress is not comfortable for sleeping. Not recommended! Not worth it in my opinion. Just one stay here.
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4 people find it helpful
STEVY G. Y. M.
8.4
/10
Reviewed 234 week(s) ago
So far it's good for every service provided, only if I may suggest that hygiene issues should also be a concern. It's not a lot of stars, but the problem of cleanliness quality still has to be a concern.
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2 people find it helpful
Aditia A.
8.5
/10
Reviewed 256 week(s) ago
Good service, lack of dead water and the mattress is not clean, there are other good yellow stains.
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3 people find it helpful
NUR H.
6.0
/10
Reviewed 276 week(s) ago
can not enter checkin money has been transferred ... return the TF money
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1 people find it helpful
Accommodation's Reply
18 Mar 2021
Sorry for the trouble caused, Joyye. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Annisa!
TAYO
9.4
/10
Reviewed 277 week(s) ago
Good and friendly service, standard room.
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Accommodation's Reply
11 Mar 2021
Thank you so much for the amazing feedback, Henry Handoyo! We will strive to keep up with your expectations always. Regards, Bayu!
TAYO
9.4
/10
Reviewed 277 week(s) ago
great .. affordable prices, decent facilities, pretty clean rooms, really good for a vacation or just a stopover
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1 people find it helpful
Accommodation's Reply
15 Mar 2021
Thank you for sharing your seamless experience, Wiwik! Keep giving us the opportunity and we assure you an amazing experience every time. Regards, Bayu!
TAYO
9.1
/10
Reviewed 277 week(s) ago
The experience of staying here is unique and funny, because the guests are told to stay ... I laugh out loud because there are still guests who complain about this underate price 🤣🤭 the mbok understands and understands the condition of the hotel if the price slips like this 🤣 if you want luxury to another hotel and pay dearly, Jan asked for a cheap one with luxurious facilities 🤭
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4 people find it helpful
Accommodation's Reply
15 Mar 2021
Hi, Novan! Thank you for rating our services. It seems that you are not completely satisfied with our services. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Fajar!
TAYO
9.4
/10
Reviewed 277 week(s) ago
Decent rooms at affordable prices, standard facilities for the price of 70-80k ... if you want good and luxurious facilities, look for hotels above 200k, smart and wise in staycation ^^
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2 people find it helpful
Accommodation's Reply
11 Mar 2021
Thanks for your kind and lovely words, Maya Maya!This adds more responsibilities to our shoulder to ensure that your journey in the future is nothing more than fantastic. Regards, Annisa!
TAYO
9.1
/10
Reviewed 277 week(s) ago
the rooms are comfortable, cool, nice for relaxing, the staff are friendly and kind, people are also good to chat as long as they are free. decent facilities at a price that doesn't make the bag dry 😌
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2 people find it helpful
Accommodation's Reply
13 Mar 2021
Thanks for the love, Bambang! Your review made our day. We are elated to know that you liked our services. Regards, Jubaedah!
TAYO
9.1
/10
Reviewed 277 week(s) ago
Great, the hotel staff is friendly, the service is also very friendly, but unfortunately the hotel facilities are standard ... but the price is right for the pocket 😁
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Accommodation's Reply
13 Mar 2021
Hi Resa, Thank you for taking the time out to share your valuable review with us. We pride ourselves on providing our customers with excellent services and we are overjoyed to receive your feedback and appreciation. Regards, Jubaedah!
TAYO
8.8
/10
Reviewed 277 week(s) ago
With a cheap price don't expect wow facilities, the facilities are standard and not bad for a cheap price.
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AN
Alisa N.
5.5
/10
Reviewed 277 week(s) ago
The sheets and towels were dirty, the shower could not be used, there was a water heater, but only for display, aka it couldn't be used
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1 people find it helpful
Accommodation's Reply
10 Mar 2021
Hey Alisa, Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Annisa!
Othonc G.
6.1
/10
Reviewed 278 week(s) ago
for the traveler class it is quite friendly, but the room facilities are not neat, there is no switch available for the cellphone charger, the water heater does not function even though for the atmosphere in Batu which is quite cold, a shower water heater is needed
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1 people find it helpful
Accommodation's Reply
10 Mar 2021
We are really sorry to disappoint you, Ghani! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Indah!
NY
Nikmatus Y. P.
6.0
/10
Reviewed 288 week(s) ago
When the owner first arrived, the owner was not there, waited a long time until it got cold. there is no hot water. And ordinary water comes out a little.
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2 people find it helpful
DA
Dwi A. S. W.
5.4
/10
Reviewed 289 week(s) ago
Cleanliness is very lacking, there are still dirty dishes from the previous person's food, the water is not smooth, basically everything is still lacking and needs to be paid attention again. Remember comfort and cleanliness are priorities for visitors.
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1 people find it helpful
FE
Farouq E. W.
8.5
/10
Reviewed 290 week(s) ago
Clean rooms, friendly and fast service.
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Mohammd Z.
8.8
/10
Reviewed 303 week(s) ago
Suitable for economical prices, just ask for water with a very small flow to be given a pump or reservoir so that it is not really small.